Citadines Holborn-Covent Garden London

Hotels
•
Citadines
8.5 (1464 reviews)
94-99 High Holborn , London , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Cold room temperature
Indifferent service

Categories

Cleanliness
7.96
Generally clean, but some reviews mentioned no daily cleaning services.
Service
8.93
Mixed reactions; while some staff were efficient, there were complaints about indifference to guest issues.
Location
9.47
Perfect location, very close to transport and central attractions.
Room Quality
7.42
Rooms reported as cold and lacking proper heating during winter; issues with inconsistent comfort.
Amenities
8.45
Facilities appreciated, but limitations in heating affected overall comfort.
Value for Money
7.91
High prices for room quality and service provided; some feel overcharged.
Food and Beverage
8.96
Reviewed positively in terms of breakfast and available amenities.
Overall Experience
8.93
Overall good experience but marred by room temperature issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Prime Location near Covent Garden
Situated just a short stroll from Covent Garden, Citadines Holborn offers a modern stay surrounded by vibrant shops, historic pubs, and renowned dining options. With Holborn Tube Station a mere 2 minutes away, convenience is at your doorstep.

Well-Equipped Accommodations
Each air-conditioned studio and apartment features a bathroom, fully-equipped kitchen area, and amenities like free internet, cable TV, and a hairdryer. Upgrade to a studio deluxe for added convenience with a dishwasher included.

Convenient Facilities and Attractions
Indulge in complimentary coffee and tea in the lobby, benefit from a 24-hour guest services team, and explore on-site conveniences such as a launderette, meeting rooms, and a deli corner. Discover cultural gems like the Courtauld Gallery and iconic landmarks like Oxford Street and Piccadilly Circus within easy reach.

Book your stay at Citadines Holborn now for a memorable London experience.

Important information:

Some studios are equipped for people with reduced mobility and the hearing impaired.

A daily cleaning service is possible at an additional cost.

Please note that upon check-in, guests must present the card used to make the booking with.

For group reservations of more than 8 rooms, different policies and additional supplements may apply.

Please note that we accommodate pets for GBP 15 per pet per day, payment at your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1464 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.93
R
roni • solo_traveller • il
9
2026-06-19 • via Nuitee
M
Mihai Andrei Costea • solo_traveller • ro
10
Pros:

Spacious enough fully equipped rooms.

Cons:

The coffee could be better if served in ceramic or glass instead of paper cups.

2026-06-19 • via Nuitee
S
Sandeep • solo_traveller • ae
8
2026-06-17 • via Nuitee
A
Anne-Sophie • family_with_children • be
10
Pros:

Personne très chaleureux et serviable, idéalement placé (juste à côté du métro), logement identique aux photos. Je recommande

2026-06-16 • via Nuitee
D
Diane • couple • au
10
2026-06-16 • via Nuitee
M
Mark • solo_traveller • gb
9
Excellent Service with a smile
Pros:

All good - met all my expectations - service with a smile

Cons:

N/A

2026-06-14 • via Nuitee
A
Andy • solo_traveller • us
9
Pros:

Great location- It is a quiet hotel-Friendly and helpful staff

Cons:

Breakfast very traditional- maybe change it up with different choices, if possible.

2026-06-12 • via Nuitee
R
Rachel • family_with_children • il
9
נהנינו מאוד נחזור איליו בטיול עם נכדים נוספים
Pros:

מיקום מעולה , הטיוב קרוב ביותר, חדר האקסקיוטיב התאים לסבא סבתא ונכדה
צוות נחמד
מטבח מאובזר אנחנו פחות השתמשנו
ארוחת בוקר נחמדה במחיר סביר

Cons:

חדר השינה היה קצת קטן

2026-06-12 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Location

Cons:

Nothing

2026-06-11 • via Nuitee
L
Lucie • couple • be
9
Les copines à Londres
Pros:

Situation géographique idéale: station de métro /bus à côté, gare, Piccadilly…
Chambre très joliment décorée, confortable, propre

Cons:

Réception pas très accueillante

2026-06-11 • via Nuitee
C
Claudia Machedon • solo_traveller • ro
10
2026-06-09 • via Nuitee
C
Charlie • couple • gb
10
2026-06-08 • via Nuitee
A
Anne Skovgaard • family_with_children • dk
10
Vender altid tilbage til dette hotel
Pros:

Fantastiske lejligheder - er kommet der flere gange igennem årene og kommer gerne igen. Synes det er nogle rigtig fine værelser, altid pænt og rent. Meget venligt personale. Beliggenheden er fænomenal. Sengene er for hård til min smag, men det er jo smag og behag 😊
Kæmpe anbefaling herfra

2026-06-07 • via Nuitee
S
Stephanie • solo_traveller • ch
9
Pros:

Fantastic room design and size. Really enjoyed my stay.

Cons:

had a wonderful stay, and the hotel and studios are great.

One suggestion: please add some real plants!

I also noticed the monthly Earth Day announcement featured prominently on the lift poster. If you continue promoting it, I would encourage you to explain what it is and create some genuine engagement around it. At the moment, without any context—or visible commitment to nature within the hotel beyond artificial plants—it risks coming across as greenwashing.

Otherwise, I would suggest removing the announcement altogether.

2026-06-07 • via Nuitee
M
Magali • solo_traveller • fr
10
Parfait
Pros:

Emplacement au top et personnel très accueillant. Les chambres sont également très bien

2026-06-06 • via Nuitee
D
Daniel • solo_traveller • nl
7
Ok for a short work trip
Pros:

Location and room was quite spacious.

Cons:

My 1st floor window was facing an alley with trash bins where almost every night and morning someone was throwing stuff in them or picking the garbage up making an insane amount of noise. There was also construction in the same alley and sewage cleaning. Besides that the shower drain was clogged, every time I showered the bathroom turned into a pool. And the bottle of water in the room was empty when I arrived to the room for the first time, forcing me to go back to the reception to fill it up.

2026-06-04 • via Nuitee
J
Jose • couple • pt
9
2026-06-03 • via Nuitee
N
nicole • extended_group • ch
8
Total Zentral Holborn Tube Station und diverse rote Busse / Supermarket /Restaurant /24Stunden Recep
Pros:

Zimmer gegen den Innenhof sehr ruhig mit Sicht auf ein Bürogebäude..

Cons:

Ich hatte Dusche in der Badewanne. Nicht geeignet für Personen die schlecht zu Fuss sind. Meine Kollegin hatte aber die gleiche Kategorie der Zimmer und eine begehbare Dusche, das wäre besser gewesen für mich.

2026-06-02 • via Nuitee
S
Siti • solo_traveller • bh
10
Simply awesome
Pros:

The room was very quiet Beds were comfortable
A lot of sitting areas in both the lobby and eating area. Very good location with nearby supermarkets and cafes/ restaurants Easy 15 minutes walk to Oxford circus / Covent Garden
Extremely nice staff !

Cons:

Can’t think of any. Just something minor like breakfast options

2026-06-02 • via Nuitee
N
Noormasri • Family • Amman, Amman Governorate
10
Citadines holborn
Pros:

I enjoyed everything about this hotel the staff are amazing specially Mr shah and miss shubha 💛💛

2026-06-01 • via Tripadvisor