La Casa Del Camino

This is a great location near the main town and very close to the beach.
It has an eclectic atmosphere that is a combination of its origin way back in the 20s. And modern day Laguna. Each room is unique with several themes. Several with a surfing theme, some with a casita theme and another that's like an art gallery. Thankfully, each room has an air conditioner because it was hot and hubid during our stay. The rooftop deck has incredible ocean views and great food for lunch and dinner. And the perfect place for sunsets. The staff are all incredibly friendly and helpful, very welcoming. It's our favorite spot to stay when we visit Laguna Beach.

Great little spot on the beach. You can’t beat the location, right on the water and lots of restaurants around. The staff was incredibly friendly especially Nathan who got me checked in and insured I had parking. They do have their own lot which is helpful. The hotel itself is a historic building so I t does have some quirks but I felt it added to the charm and fun of the trip. The room was more than adequate for 1 or 2 people and the bed itself was super comfortable. There was a AC unit in the room. The hotel was very quiet at night. There’s a roof top bar with a great view but drinks are really expensive compared to other little bars around. Overall I’d recommend staying.

My wife and I recently stayed here for a long weekend and it was just perfect. The location on the oceanside of PCH coupled with the old world charm of the architecture created an incredible atmosphere. The staff was so friendly attentive. There are complementary drinks and snacks in the lobby but the highlight for us was a box of chocolates in our room upon checking in! The room was well designed with a surf motif, had a great view of the ocean and was clean.
We’ll be back!

Beautiful old school ambiance. I must recommend if you have a large group or family please ask for the "casita" 3 bedrooms 3 bathrooms full kitchen, indoor dinning and alfresco dinning in the private courtyard, sundeck for views and a private parking spot. Comes with beach furniture and a large BBQ. All this is great and fantastic BUT what REALLY sealed the deal was our concierge.... his title is front desk but he really takes customer service to the next level. The absolute perfection of knowledge, sharp whit, and true concern for the customers well being and comfort. I'm speaking of Nathan! Thank you Nathan! You simply crushed it in our book, absolutely love your sharp whit and how much you truly were concerned for our enjoyment of our stay. The roof top bar/eatery has stunning views and yes there is an elevator just ask. We also loved the free trolleys running everywhere, very convenient, park the car and someone else do the driving while enjoying all Laguna Beach has to offer. Again Thank You NATHAN!

This is a cute little Spanish style boutique hotel we stayed in the Casita, which has three bedrooms and three baths. One bath is upstairs separate from the other rooms. We thought it was charming, comfortable, and Nathan on the front desk was an amazing representative for the property really friendly and helpful. Would gladly stay there again

location and nice, friendly staff. Comfortable bed, Charming old hotel.

We've been staying at La Casa del Camino since 1998 - and am sorry to say that we won't be returning. Although we paid almost $300 per night (plus the hotel fee), the hotel's service is severely lacking. For instance, you can no longer get ice without asking the front desk to deliver it to you. (Note that they are way understaffed; the ONE person manning the front desk handles ALL requests for ice etc.) And, while they now charge and additional "hotel fee" of $30 a night for beach chairs, towels and umbrellas, and parking - they don't have chairs. During prior visits, they would take lovely beach chairs, umbrellas and towels down to the beach for you, and then retrieve them at the end of the day. Now they don't even have the items to give you. The hotel used to also have a water spigot outside that guest could use to wash the sand off their feet before entering the hotel. That's now gone. As a result, there is sand and dirt everywhere. The lobby and hallways and windows are filthy. Walls in or room were badly dinged and need to be painted. And we couldn't open our windows...so we had to depend on the very loud floor unit for AC. Sadly, I would no longer recommend this hotel.

Great location! Rooms a little small but perfect for 2.

This has been one of the most frustrating experiences I've ever had with a hotel.

The biggest disappointment has been the complete lack of customer service after my stay. I've made multiple phone calls and sent over 12 emails, yet I've been ignored for weeks. Every time I thought the issue was finally going to be resolved, nothing happened.

Spencer (Manager) personally told me he would take care of everything and make sure the issue was resolved. I trusted his word. Unfortunately, that never happened. Instead of following through, I was left chasing the hotel over and over again with no meaningful response.

The only thing I've been asking for is a corrected email with the proper dates so I can submit my refund request. This should have taken just a few minutes. Instead, they sent me an email with the wrong dates, making it completely useless, and despite repeatedly pointing out the mistake, they still haven't corrected it.

The hotel itself was also disappointing. The room was very small, outdated, and not nearly as clean as I expected. Between the condition of the room and the poor customer service, the experience fell far below what I expected.

What frustrates me the most is how simple this would have been to fix. Instead, I've spent an incredible amount of time making calls, writing emails, and following up, only to be ignored or promised help that never came.

At this point, I feel I have no choice but to share my experience publicly. I'll also be sharing my experience on other review platforms so other travelers know what to expect.

I gave this hotel every opportunity to make things right. Unfortunately, they chose not to.

Casa del Camino is a mixed bag of experiences. My wife and I arrived a few minutes before designated check in and were quickly greeted and given our room. Nathan, the front desk representative was a dream. Personable, funny, a font of information, and genuinely a wonderful representative. That experience was a positive one.

After dropping off our luggage in our room we headed to the rooftop restaurant for cocktails and nibbles. The food was above average and served in a timely fashion. Things began to fall apart when we asked for our bill. Our server was unable to charge our bill to the room. He said, we had no credit card on file. We informed him that indeed we did and had given it to the front desk.…aka Nathan upon arrival at the hotel. We asked to speak with his manager or someone who could assist with the problem since he was stumped . Enter Rachel, Rochelle or possibly Raquel. Unfortunately I was unable to secure her exact name, and my apologies for not having her proper moniker.
The manager kept insisting we had to pay separate from the hotel. I asked her if this was normal and did they offer room charge as an option. While she agreed that they did give hotel guests this option, she made zero effort to troubleshoot or rectify the problem. I requested she speak with the front desk and that the two departments work it out. I then called the front desk myself and was assured it would be taken care of by them. Manager returns and is now indifferent, rolling her eyes and argumentative when I insisted that the problem was for the establishment to fix, not the customer. I shouldn’t have to go to my room and physically retrieve a card or back down several flight of stairs to the reception area.

Ultimately after much delay, poor restaurant management and even poorer guest relations, Nathan came to the rooftop and took care of things. I recognize problems arise, glitches happen, the mark of excellence is how these issues are handled. Nathan is an asset for sure, restaurant management, not so much!

My expectation of any hotel even a basic one like La Casa de Camino is that their departments will communicate and any problems will be addressed internally and it is not the burden of the client to troubleshoot or solve. Lesson learned that customer service not necessarily a thing at La Casa Del Camino.

It also is worth noting that the hotel room is in need of much maintenance. There are lights out , mold in the bathroom, broken tiles, rust mark, etc. in the bathroom and elsewhere. I found hair on the desk which tells me that the cleaning has not been thorough. Yes it’s a beach property, but that just means maintenance must occur on a more frequent basis to make sure that things don’t fall into disrepair and rust is addressed sooner not later. The hotel isn’t fancy. It t’s not The Montage (a lovely property we had the pleasure of staying on our last trip to Laguna) where everything is impeccable. It also does not cost as much as The Montage so we don’t have an expectation of 5 star services or facilities . That said, even a 3 star or comfort class hotel should be clean and well serviced. The included pictures are from our room. The pictures say it all.

In conclusion, it’s not bad, but it also isn’t great. It’s smack dab in the middle of mediocrity. And that’s too bad. The hotel has a stellar location, but poor management and maintenance are simply not acceptable

We had a wonderful time celebrating our 40th anniversary and look forward to visiting again! The staff and management were fantastic and the food and views at the rooftop restaurant were excellent!

location and price

Rooftop restaurant and view, parking location and pass, location to attend Pageant of the Masters.

Our stay in the La Casa del Camino Casita was amazing! The staff went above and beyond to make sure we were comfortable. Nathan at the front desk was so helpful. The room itself was so cute and so close to the beach. We would absolutely stay here again!

Lovely Spanish-style boutique hotel. Very friendly and helpful staff.

Good location. Bed was comfortable. Parking was included.

I come to SoCal a lot and this place is almost like home to me…all the staff is friendly, helpful and highly efficient. The Rooftop is fantastic for watching the sunset and they just opened a great tapas restaurant on the lobby level. Great job.

Such a great location! We loved our stay and can’t say enough about how friendly and accommodating the staff was. We will definitely visit again.