Hotel Capada

Hotels
7.7 (766 reviews)
21 Juana Osmeña Street , Cebu City , ph

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Massage services
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Rooftop balcony
Cons:
Cleanliness issues
Noise from nearby venues
Insufficient amenities

Categories

Cleanliness
6.8
Multiple comments indicate cleanliness issues and lack of proper maintenance.
Service
8.76
Staff are described as friendly and accommodating, indicating good service.
Location
8.8
Location is mentioned positively with its centrality and convenience.
Room Quality
7.26
Mixed feedback with praises for comfort but notes on size and cleanliness.
Amenities
6.79
Lack of essential amenities noted, including clean supplies and kitchen utensils.
Value for Money
7.95
Good budget options but with concerns on cleanliness and maintenance.
Food and Beverage
7.3
Not expressly mentioned; assumed standard quality for this hotel tier.
Overall Experience
7.97
The overall experience is a mix of good and problematic aspects, leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:41

Property Description

Charming 2-Star Hotel in Cebu City

Convenient Location: Hotel Capada, just 400 meters from Fuente Osmena Circle, offers easy access to key attractions like Ayala Center Cebu and historic sites such as Magellan's Cross and Colon Street.

Relaxing Outdoor Spaces: Enjoy the hotel's garden, shared lounge, and terrace, perfect for unwinding after a day of exploring the city.

Exceptional Service: With a 24-hour front desk and concierge service, guests can expect prompt assistance and a hassle-free stay.

Experience comfort and convenience at Hotel Capada. Book now to secure your stay in vibrant Cebu City!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for ₱ 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 766 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 7.26
Amenities: 6.79
Value for Money: 7.95
Food and Beverage: 7.3
Overall Experience: 7.97
C
Charlotte • couple • gb
10
2026-05-29 • via Nuitee
U
Una • extended_group • ie
5
2026-05-27 • via Nuitee
S
STEAMY • extended_group • nz
4
Already reviewed.
2026-05-26 • via Nuitee
B
Barroa • couple • ca
10
2026-05-26 • via Nuitee
C
Cecille • family_with_children • de
6
for one night only
Pros:

Location was great a lot of restaurants and bars. Very near to Fuente and Mango Avenue.

Cons:

The Bathroom too old and also the bed.

2026-05-25 • via Nuitee
S
Samuel • solo_traveller • us
8
2026-05-25 • via Nuitee
S
STEAMY • solo_traveller • nz
4
Cheap enough though it wouldn't entice me to stay again.
Pros:

I didn't have the breakfast, I don't think there was one available, the location was fine. The staff were great, sadly they are the standout performers in a largely disappointing hotel. Balcony view was great!

Cons:

I didn't like the absence of elevators. Being on the 2nd floor isn't much fun when you're 70+,sweltering temperatures definitely don't help. Poor bathroom facilities, hot and cold water and actual water pressure need to be looked at.

2026-05-23 • via Nuitee
U
Uljana • couple • cz
10
Pros:

Everything was perfect!

2026-05-20 • via Nuitee
C
Caroline • solo_traveller • fr
7
2026-05-20 • via Nuitee
P
Phillip • couple • gb
7
Ok
Pros:

It’s location

2026-05-19 • via Nuitee
S
Samuel • solo_traveller • us
9
2026-05-19 • via Nuitee
E
Ellah • couple • nz
2
I won’t be returning.
Pros:

The central location was great for getting around, although the area felt a little rough at night. The staff were exceptional and easily the highlight of the property.

Cons:

The hotel feels quite old and could definitely benefit from a proper refurbishment. We were surprised to find a large gap in the family room door where you could see directly into the room, which affected the sense of privacy. The rooftop also got extremely noisy at night from karaoke and loud music. It’s unfortunate because the property itself has a lot of potential.

2026-05-13 • via Nuitee
A
Ana lyn • family_with_children • ph
7
2026-05-13 • via Nuitee
C
Calderon • solo_traveller • mm
10
My place in Cebu
Pros:

Neighborhood

Cons:

Everything is ok

2026-05-11 • via Nuitee
F
FABRIZIO86A • solo_traveller • it
6
2026-05-11 • via Nuitee
S
Stephanus • solo_traveller • au
6
The price was ok.
Pros:

Location is good and handy. The price was ok.

Cons:

No hot water. No elevator and person smoking in lounge area in-between floors.
Bed was old and could feel the springs.

2026-05-11 • via Nuitee
C
Claven • solo_traveller • ph
9
2026-05-08 • via Nuitee
R
Richard • solo_traveller • gb
8
I enjoyed my stay. The place could do with a bit of decorating, but as a short stop-over I would recommend it absolutely
Pros:

Very friendly staff. Good location for restaurants and shops. Comfortable bed and welcome shower.

Cons:

Air con was very noisy. I’d have liked a hotter shower. Confusing door lock. I could only lock from the inside. Took me a while to figure that out. I have mobility issues so the stairs were a challenge, but not too bad. Noisy neighbours across the street but that can’t be helped.

2026-05-08 • via Nuitee
L
Laurente • solo_traveller • ph
10
2026-05-06 • via Nuitee
J
Josephine • couple • jp
9
Wonderful.
Pros:

Staff were kind and helpful. Room are clean. Spaceous.

Cons:

Foul smell coming from bathroom drain.

2026-05-02 • via Nuitee