Sevilla Palace

Hotels
8.6 (3372 reviews)
Paseo de la Reforma Avenida 105 , Mexico City , mx
+52 55 5705 2800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.93
Some complaints regarding the overall cleanliness and condition of the facilities, particularly with the cleanliness of bathrooms.
Service
9.4
Generally positive feedback about service, with some isolated instances of slow response times.
Location
9.44
The location is highly praised for its accessibility to tourist attractions and connectivity.
Room Quality
8.39
Rooms are described as spacious and cozy but some guests reported minor issues.
Amenities
8.42
Amenities are decent, with a nice pool, but some guests suggested improvements.
Value for Money
7.88
Perceived as expensive with some guests feeling the price didn't match the experience.
Food and Beverage
8.43
No specific comments about food quality or service, but the available options are generally considered acceptable.
Overall Experience
8.9
Overall positive experience with some noted improvements, guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Centrally Located in Mexico City's Zona Rosa Area

Just a few steps away from Mexico City's vibrant Zona Rosa area, Sevilla Palace offers a convenient and lively setting for your stay.

Modern Amenities and Dining Options

Enjoy a comfortable stay with amenities like wireless internet, in-room movies, and 24-hour room service. Indulge in culinary delights at Restaurant Leplanto or Los Naranjos, offering a diverse dining experience.

Convenient Access to Financial District and Cultural Attractions

Located in the heart of the financial district, Sevilla Palace provides easy access to museums, shopping centers, theaters, and the international airport, ensuring a seamless travel experience.

Experience the best of Mexico City at Sevilla Palace - book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bookings of 10 or more bookings will be considered a group booking and alternate policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3372 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
M
Maria Andreina • couple • mx
9
Estuvo todo perfecto
Pros:

Ubicación

2026-07-25 • via Nuitee
E
Eduardo • couple • mx
8
Pros:

La ubiación es muy buena, tienes acceso a varios establecimientos de forma cercana, caminando puedes llegar. La habitación y la atención en limpieza es excelente.

Cons:

No me gusta que ahora cobren el estacionamiento. Por otra parte debería ser más ágil su proceso de check-in.

2026-07-24 • via Nuitee
E
Edgar • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Olor y ubicación de mi habitación por el costo.

2026-07-22 • via Nuitee
S
Samuel • solo_traveller • mx
10
Pros:

Ubicación, limpieza, comodidad

Cons:

Me ubiera gustado que estuviera incluido el desayuno

2026-07-21 • via Nuitee
E
Ericka • extended_group • au
10
Pros:

It's always great to stay here! best location walking distance from Zocalo and Angel!!

2026-07-21 • via Nuitee
E
Erick Xetiel • family_with_children • mx
10
Una opción excelente para viajar en familia
Pros:

Me gustó mucho la alberca del lugar y la ubicación del hotel. Llegué en auto propio y el estacionamiento fue muy práctico. El lavabo doble fue un detalle muy bueno.

Cons:

La comida del restaurante podría mejorar ya que su precio no corresponde con la calidad ofrecida.

2026-07-21 • via Nuitee
H
Hignell • solo_traveller • nl
8
2026-07-21 • via Nuitee
S
SHENGXING • couple • cn
8
2026-07-20 • via Nuitee
G
gustavo • solo_traveller • mx
10
Pros:

La comodidad

Cons:

Que toquen la puerta la limpieza, muy temprano y para mi ultimo dia, salimos , llegue antes de las 12 am ya estaban haciendo la limpieza y ya no pude usar el baño..... eso muy mal

2026-07-20 • via Nuitee
E
Eugenia • couple • cr
7
Un lugar que parece que tiene convenio con un evento al que asisto y ellos lo eligen es todo
Pros:

Ubicación ok

Cons:

Servicio a habitaciones y restaurante malo los servicios sanitarios no funcionan bien alfombras viejitas

2026-07-20 • via Nuitee
P
PATRICIA Nathali • family_with_children • mx
10
2026-07-20 • via Nuitee
池島 • couple • jp
6
普通
Pros:

立地がいい

Cons:

建物が傾いていて部屋でいる時感覚がおかしくなった
シャワーのお湯が扉の外側に沢山漏れ出してバスマットが用を使いものにならなかった
部屋に冷蔵庫がない

2026-07-19 • via Nuitee
A
Angel • solo_traveller • mx
10
Pros:

Un excelente Hotelby con muy buenas vista a Reforma

2026-07-18 • via Nuitee
G
Gabriela • couple • mx
6
2026-07-17 • via Nuitee
V
ViajM • solo_traveller • gt
7
Pros:

Ubicación y atención del personal

Cons:

Mala señal de WiFi, los grifos malos y se desperdiciaba agua con el goteo continuo. La puerta de la ducha no cerraba y la ducha tapada, dispara agua por todos lados.

2026-07-15 • via Nuitee
S
SARAI • family_with_children • mx
9
2026-07-15 • via Nuitee
E
EDGAR NOE • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Huelen a humedad las habitaciones

2026-07-15 • via Nuitee
G
Garcia • family_with_children • mx
9
Muy cómoda
Pros:

Ubicación , limpieza , amabilidad

Cons:

Café sin costo

2026-07-14 • via Nuitee
D
Diana Montserrat • solo_traveller • mx
10
Pros:

La ubicación

Cons:

En general todo bien,

2026-07-13 • via Nuitee
K
kevin • couple • gb
10
Pros:

Great location

2026-07-13 • via Nuitee