Sevilla Palace

Hotels
8.6 (3330 reviews)
Paseo de la Reforma Avenida 105 , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.93
Some complaints regarding the overall cleanliness and condition of the facilities, particularly with the cleanliness of bathrooms.
Service
9.4
Generally positive feedback about service, with some isolated instances of slow response times.
Location
9.44
The location is highly praised for its accessibility to tourist attractions and connectivity.
Room Quality
8.39
Rooms are described as spacious and cozy but some guests reported minor issues.
Amenities
8.42
Amenities are decent, with a nice pool, but some guests suggested improvements.
Value for Money
7.88
Perceived as expensive with some guests feeling the price didn't match the experience.
Food and Beverage
8.43
No specific comments about food quality or service, but the available options are generally considered acceptable.
Overall Experience
8.9
Overall positive experience with some noted improvements, guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Centrally Located in Mexico City's Zona Rosa Area

Just a few steps away from Mexico City's vibrant Zona Rosa area, Sevilla Palace offers a convenient and lively setting for your stay.

Modern Amenities and Dining Options

Enjoy a comfortable stay with amenities like wireless internet, in-room movies, and 24-hour room service. Indulge in culinary delights at Restaurant Leplanto or Los Naranjos, offering a diverse dining experience.

Convenient Access to Financial District and Cultural Attractions

Located in the heart of the financial district, Sevilla Palace provides easy access to museums, shopping centers, theaters, and the international airport, ensuring a seamless travel experience.

Experience the best of Mexico City at Sevilla Palace - book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bookings of 10 or more bookings will be considered a group booking and alternate policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3330 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
B
Borbolla couple mx
1
El hotel y ubicación bien. No avisan de todos los cargos con claridad, y aluden a la “letra chiquita” para que pagues co
2026-06-20 via Nuitee
J
Jorge solo_traveller mx
8
Pros:

La ubicación

Cons:

Precio

2026-06-19 via Nuitee
G
Graciela solo_traveller mx
10
2026-06-17 via Nuitee
R
Rivas couple mx
3
Buena ubicación pero falta limpieza y confort.
Pros:

La ubicación es buena. cerca del Ángel y buen punto para desplazarte a otros lugares de interés.

Cons:

Es un hotel viejo y medio sucio.

2026-06-14 via Nuitee
J
Johann couple at
8
2026-06-14 via Nuitee
S
Steve solo_traveller us
10
Wonderful hotel at a great price..
Pros:

Location and hotel was beautiful and great service .

2026-06-13 via Nuitee
S
Steve solo_traveller us
10
Great hotel.
Pros:

Wonderful hotel at a great price.

2026-06-13 via Nuitee
G
garcia solo_traveller mx
10
Pros:

La albercs el restsura la ubicacion

2026-06-10 via Nuitee
G
Gerardo solo_traveller mx
10
Pros:

El servicio, la alberca.

Cons:

.

2026-06-09 via Nuitee
C
Cesar couple mx
8
Good option
2026-06-08 via Nuitee
A
Ana María solo_traveller us
8
Las almohadas de nuy mala calidad . Viejas llenas de bolas muy muy incómodas.
Pros:

La ubicación

Cons:

Las almohadas horribles y las llaves de la regadera

2026-06-08 via Nuitee
C
Comfyy extended_group mx
9
2026-06-06 via Nuitee
L
Leyla extended_group pe
7
2026-06-06 via Nuitee
A
Agustin Marroquin family_with_children mx
8
2026-06-06 via Nuitee
D
De La Cruz Núñez solo_traveller mx
10
Pros:

La.comodidad y ubicación

Cons:

El olor de la habitación

2026-06-05 via Nuitee
S
Sergio couple mx
9
Excelente
Pros:

Personal excelente

Cons:

Parking

2026-06-05 via Nuitee
B
Blanca Bertha solo_traveller mx
9
2026-06-03 via Nuitee
C
Carlos couple us
10
2026-06-02 via Nuitee
T
Thierry couple fr
3
Hôtel ayant besoin d’une bonne rénovation !
Pros:

Son emplacement pour visiter Mexico

Cons:

Lit inconfortable ! Mauvaise odeur dans la chambre !
Petit déjeuner cher et de piètre qualité ( fruits pas frais, jus d’orange mauvais)

2026-06-01 via Nuitee
O
Ortega Cedillo couple mx
9
2026-06-01 via Nuitee