Sevilla Palace

Hotels
8.6 (3343 reviews)
Paseo de la Reforma Avenida 105 , Mexico City , mx
+525557052800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.93
Some complaints regarding the overall cleanliness and condition of the facilities, particularly with the cleanliness of bathrooms.
Service
9.4
Generally positive feedback about service, with some isolated instances of slow response times.
Location
9.44
The location is highly praised for its accessibility to tourist attractions and connectivity.
Room Quality
8.39
Rooms are described as spacious and cozy but some guests reported minor issues.
Amenities
8.42
Amenities are decent, with a nice pool, but some guests suggested improvements.
Value for Money
7.88
Perceived as expensive with some guests feeling the price didn't match the experience.
Food and Beverage
8.43
No specific comments about food quality or service, but the available options are generally considered acceptable.
Overall Experience
8.9
Overall positive experience with some noted improvements, guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Centrally Located in Mexico City's Zona Rosa Area

Just a few steps away from Mexico City's vibrant Zona Rosa area, Sevilla Palace offers a convenient and lively setting for your stay.

Modern Amenities and Dining Options

Enjoy a comfortable stay with amenities like wireless internet, in-room movies, and 24-hour room service. Indulge in culinary delights at Restaurant Leplanto or Los Naranjos, offering a diverse dining experience.

Convenient Access to Financial District and Cultural Attractions

Located in the heart of the financial district, Sevilla Palace provides easy access to museums, shopping centers, theaters, and the international airport, ensuring a seamless travel experience.

Experience the best of Mexico City at Sevilla Palace - book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bookings of 10 or more bookings will be considered a group booking and alternate policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3343 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
E
Efrén Ulises • couple • mx
9
Pros:

el servicio es bueno

Cons:

el control en piscina

2026-07-03 • via Nuitee
J
Justine • solo_traveller • au
10
Pros:

Staff are wonderful

Cons:

Location is very central
Great room
Good food
Happy staff

2026-07-03 • via Nuitee
A
alejandro • solo_traveller • mx
10
Buen hotel
Pros:

La atención en recepción fue increíble nos dieron la habitación en cuanto llegamos, no recuerdo el nombre de la que nos atendió pero era mujer del lado derecho en la esquina (viendo como huesped)

Cons:

Luce algunas zonas viejo y sin mantenimiento, el baño no ventila

2026-07-02 • via Nuitee
F
Francisco • family_with_children • mx
7
BUEN ALOJAMIENTO PÉSIMA COMIDA
Pros:

UBICACIÓN
PERSONAL
PISCINA

Cons:

LOS ALIMENTOS SON MUY, PERO MUY MALOS

2026-06-30 • via Nuitee
A
Adrian • solo_traveller • mx
9
Casi perfecto
Pros:

qué nos ofrecieron cambiarnos a ph

Cons:

La atención en recepción de una sra ya de edad que estaba mal humorada y todo le molestaba

2026-06-30 • via Nuitee
A
Arana Ibarra • solo_traveller • mx
10
Pros:

La ubicación,y la atención de todo el personal en general

Cons:

Todo me gustó

2026-06-29 • via Nuitee
T
Tomas • extended_group • nl
7
Pros:

The woman behind the swimming pool bar, Emma was really sweet and had lots of good suggestions for our stay in the city. Amazing service as well!

Cons:

Very small gym. The overal building is quite outdated.

2026-06-29 • via Nuitee
J
Jimy • solo_traveller • cr
7
En general bien
Pros:

El trato

Cons:

Hubo cucarachas en el restaurante durante el desayuno

2026-06-27 • via Nuitee
E
elMeza • solo_traveller • mx
8
Pros:

La alberca

Cons:

Que el baño se tapó y tardaron en hacer caso. La habitación tardaron en limpiar lo que tengo el baño sin embargo nos mandaron el servicio de agua por los inconvenientes.

2026-06-26 • via Nuitee
D
Del Espíritu Santo • solo_traveller • mx
9
Oportunidad
Pros:

Ubicación y Estacionamiento gratis

Cons:

Falta mtto a las habitaciones/ Tenía una filtración de la mampara de la regadera mojando el baño habitación 2002

2026-06-26 • via Nuitee
Y
Ygnacio • couple • mx
9
Agradable
2026-06-24 • via Nuitee
G
Guillermina • couple • mx
10
2026-06-24 • via Nuitee
A
Ana Gabriela • couple • mx
7
Cons:

La habitación era vieja…

2026-06-24 • via Nuitee
H
Herber • solo_traveller • gt
10
Pros:

La comida muy rica

2026-06-22 • via Nuitee
M
maria isabel • solo_traveller • mx
8
Pros:

La atención del personal

Cons:

Las llaves del lavabo una uno abria, la otra solo tenia agua caliente para lavar las manos y cepillar los dientes

2026-06-22 • via Nuitee
B
Borbolla • couple • mx
1
El hotel y ubicación bien. No avisan de todos los cargos con claridad, y aluden a la “letra chiquita” para que pagues co
2026-06-20 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Precio

2026-06-19 • via Nuitee
G
Graciela • solo_traveller • mx
10
2026-06-17 • via Nuitee
J
Johann • couple • at
8
2026-06-14 • via Nuitee
R
Rivas • couple • mx
3
Buena ubicación pero falta limpieza y confort.
Pros:

La ubicación es buena. cerca del Ángel y buen punto para desplazarte a otros lugares de interés.

Cons:

Es un hotel viejo y medio sucio.

2026-06-14 • via Nuitee