Garner Hotel Hamburg Nord by IHG

Hotels
•
Garner
7.4 (3453 reviews)
Steilshooper Allee 53 , Hamburg , de

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Central location
Cons:
Small rooms
Limited storage
Noise issues
Parking availability

Categories

Cleanliness
6.68
Many reviews noted the cleanliness of the rooms, but a few mentioned issues with small size affecting comfort.
Service
8.15
Multiple reviews highlighted friendly staff and good service quality.
Location
7.69
Guests appreciated the central location and proximity to the airport.
Room Quality
6.14
Several comments indicated rooms were small and lacking storage options.
Amenities
7.67
Positive remarks on amenities like parking availability and breakfast quality.
Value for Money
7.13
Some guests felt that the price was fair, while others suggested it could be slightly lower.
Food and Beverage
8.68
Consistently positive comments regarding the quality and variety of breakfast.
Overall Experience
7.05
Overall a decent stay with many positive aspects but some limitations in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:33

Property Description

Convenient Location
Located in the vibrant Wandsbek district, Novum Hotel City Nord is centrally positioned, with key landmarks like Hamburg Central Station, Inner Alster Lake, and Hamburg Dammtor Station just a short distance away.

Modern Amenities
Enjoy modern comforts in our well-equipped rooms, featuring flat-screen TVs, free WiFi, and stylish bathrooms with complimentary toiletries. Whether for business or leisure, we ensure a comfortable stay with quality bed linen and towels provided in every room.

Exceptional Services
Our hotel offers a business center, 24/7 reception with multilingual staff, and convenient vending machines for your needs. Experience top-notch service and hospitality, with assistance available in both German and English throughout your stay.

Book your stay at Novum Hotel City Nord now for a seamless blend of convenience, comfort, and excellent service.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 3453 reviews
Cleanliness: 6.68
Service: 8.15
Location: 7.69
Room Quality: 6.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 7.05
J
Jörg • couple • de
7
Hamburg ist eine Reise wert.
Pros:

Frühstück hätte mehr Auswahl haben können. Die Lage war etwas abseits.Die Betten waren bequem. Es fehlte ein Kleiderschrank. Alles war sauber. Das Personal war freundlich.

Cons:

Die Ausstattung des Zimmers war sehr dürftig.

2026-05-30 • via Nuitee
N
Nadine • family_with_children • de
10
Pros:

Alle waren sehr freundlich.
Alles sauber.
Frühstück war perfekt Kinder waren glücklich mit der Auswahl und auch da war das Personal super freundlich.
Betten waren sehr gemütlich.

2026-05-30 • via Nuitee
A
Axel • solo_traveller • de
8
2026-05-29 • via Nuitee
M
Mohammad • solo_traveller • nl
8
Friendly staff
Pros:

Friendly staff, clean room.

Cons:

No parking reservation available when booking. The parking spots were full on that day so I had to park on street.

2026-05-28 • via Nuitee
J
Joachim • solo_traveller • de
8
Cons:

Zimmer waren sehr klein. Keine Ablagemöglichkeiten.

2026-05-27 • via Nuitee
C
Carolin • solo_traveller • de
7
2026-05-27 • via Nuitee
D
Diogo • family_with_children • ao
8
Prático e confortável
Pros:

Quartos limpos e confortáveis.

Cons:

O pequeno almoço tem poucas opções

2026-05-26 • via Nuitee
K
Küçükcıpracı • solo_traveller • tr
8
Keyifli, rahat ve huzurlu bir konaklama deneyimiydi.
Pros:

Temiz, konumu güzel ve ortamı huzurluydu. Çalışanlar ilgili ve güler yüzlüydü.

Cons:

Odalarda ses yalıtımı biraz daha iyi olabilirdi. Bunun dışında genel olarak memnun kaldık.

2026-05-26 • via Nuitee
K
Kristoffer • solo_traveller • de
10
2026-05-26 • via Nuitee
Валентин • couple • ua
10
2026-05-25 • via Nuitee
K
Karolin • solo_traveller • de
8
Für 2-3 Nächte sehr gut
Pros:

Alles vorhanden was man brauch.
Gute Zimmergröße.
Sofa was ausgeklappt war mit Matratze für die 3. Person war richtig bequem.
Gutes Frühstück.

Cons:

Wenig Parkplätze zudem 5€ pro Übernachtung von denen ich persönlich nichts wusste.....
Die neuen Autos werden ja immer größer und breiter da könnte es für den 1 oder anderen schon doof zum parken sein.

2026-05-24 • via Nuitee
W
Wassawan • solo_traveller • th
9
2026-05-23 • via Nuitee
P
Philipp • couple • de
8
2026-05-23 • via Nuitee
A
Ahmad Farid • solo_traveller • de
8
2026-05-23 • via Nuitee
M
Mehmet • extended_group • tr
10
2026-05-22 • via Nuitee
J
Jennifer • family_with_children • de
5
2026-05-22 • via Nuitee
M
Mehmet • extended_group • tr
10
2026-05-22 • via Nuitee
J
Jens • solo_traveller • de
8
2026-05-22 • via Nuitee
A
Anita • solo_traveller • at
7
Für kurze Business-Trips OK.
Pros:

Trotz der vielen, Zimmer, war es im Zimmer leise.

Cons:

Sehr enge Zimmer - zum Übernachten reicht es.

2026-05-21 • via Nuitee
A
Andreas • couple • de
8
Insgesamt haben wir uns wohl und sicher gefühlt. Das Personal ist stets freundlich und hilfsbereit.
Pros:

Das Rührei war sehr lecker. Die Brötchen waren eher nicht knusprig und für meinen Geschmack zu weich. Etwas Vollkornbrot wäre schön gewesen

Cons:

Die 13m² sind für zwei Personen wirklich recht eng. Für die zwei Nächte, die wir gebucht haben, war es ausreichend. Wer zu zweit längere Zeit verbringt, dem würde ich zu einem größeren Zimmer raten.

2026-05-21 • via Nuitee