Garner Hotel Hamburg Nord by IHG

Hotels
•
Garner
7.4 (3581 reviews)
Steilshooper Allee 53 , Hamburg , de
+49 40 368200040

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Central location
Cons:
Small rooms
Limited storage
Noise issues
Parking availability

Categories

Cleanliness
6.68
Many reviews noted the cleanliness of the rooms, but a few mentioned issues with small size affecting comfort.
Service
8.15
Multiple reviews highlighted friendly staff and good service quality.
Location
7.69
Guests appreciated the central location and proximity to the airport.
Room Quality
6.14
Several comments indicated rooms were small and lacking storage options.
Amenities
7.67
Positive remarks on amenities like parking availability and breakfast quality.
Value for Money
7.13
Some guests felt that the price was fair, while others suggested it could be slightly lower.
Food and Beverage
8.68
Consistently positive comments regarding the quality and variety of breakfast.
Overall Experience
7.05
Overall a decent stay with many positive aspects but some limitations in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:33

Property Description

Convenient Location
Located in the vibrant Wandsbek district, Novum Hotel City Nord is centrally positioned, with key landmarks like Hamburg Central Station, Inner Alster Lake, and Hamburg Dammtor Station just a short distance away.

Modern Amenities
Enjoy modern comforts in our well-equipped rooms, featuring flat-screen TVs, free WiFi, and stylish bathrooms with complimentary toiletries. Whether for business or leisure, we ensure a comfortable stay with quality bed linen and towels provided in every room.

Exceptional Services
Our hotel offers a business center, 24/7 reception with multilingual staff, and convenient vending machines for your needs. Experience top-notch service and hospitality, with assistance available in both German and English throughout your stay.

Book your stay at Novum Hotel City Nord now for a seamless blend of convenience, comfort, and excellent service.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 3581 reviews
Cleanliness: 6.68
Service: 8.15
Location: 7.69
Room Quality: 6.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 7.05
D
Daniela • family_with_children • de
8
2026-07-25 • via Nuitee
M
Masoud • solo_traveller • nl
8
Pros:

Alles was prima schoon en netjes personeel was heel aardig.

Cons:

Parkeren moest ik 10 euro betalen maar wanneer wij van feest terug kwamen er waren geen parkeerplaats vrij 10 euro betaald voor niks

2026-07-25 • via Nuitee
A
Adrian • solo_traveller • ro
10
2026-07-25 • via Nuitee
S
Stefan • couple • de
7
2026-07-25 • via Nuitee
K
Kasper • family_with_children • dk
10
2026-07-25 • via Nuitee
F
Freshta • family_with_children • be
6
2026-07-25 • via Nuitee
K
Klaus-Dieter • solo_traveller • de
9
2026-07-25 • via Nuitee
A
Annemette Fich • family_with_children • dk
10
2026-07-25 • via Nuitee
D
Dmytro • solo_traveller • ua
10
2026-07-24 • via Nuitee
M
Marnie • couple • de
8
Wir würden jederzeit wieder dieses Hotel buchen.
Pros:

Sehr sauberes modernes Hotel , mit tollen Zimmer.

Cons:

Die Lautstärke die von draußen reinschallt .
Trotz oropax ist es relativ unruhig die ganze Nacht .

2026-07-24 • via Nuitee
E
Ehsan • solo_traveller • de
4
2026-07-24 • via Nuitee
B
Bajramovic • solo_traveller • se
8
Cons:

Parkering saknades vid ankomst och vi fick parkera på gatan som dock var gratis men kanske inte det säkraste.

2026-07-24 • via Nuitee
A
Anja • couple • de
8
2026-07-24 • via Nuitee
P
Petra • solo_traveller • at
6
Pros:

War nur für 1 Nacht, weil Flug abgesagt wurde

Cons:

Viel zu eng

2026-07-24 • via Nuitee
R
Romy • solo_traveller • de
7
Schönes, sauberes Vorstadt-Hotel
Pros:

Das Personal war ausnahmslos sehr freundlich. Das Frühstück war reichhaltig und lecker. Die Zimmer waren sehr sauber und die Betten bequem.

Cons:

Die Lage war nicht optimal, denn es war schon etwas umständlich mit den Öffentlichen Verkehrsmitteln in die Innenstadt zu kommen.
Außerdem waren die Zimmer schon sehr klein. Wenn man ehrlich ist, nur für eine Einzelperson geeignet, vor allem, wenn man mehrere Tage zu Gast ist.

2026-07-23 • via Nuitee
1
1899 • solo_traveller • de
8
2026-07-23 • via Nuitee
A
Annika • solo_traveller • de
3
Pros:

Bemühtes Personal, hat Spinnen beseitigt

Cons:

Hier wohnen Tiere! Wer Spinnen und Silberfischchen mag, ist hier richtig

2026-07-22 • via Nuitee
L
Laura • solo_traveller • de
7
Pros:

Ausstattung der zimmer

Cons:

Personal war etwas durcheinander

2026-07-22 • via Nuitee
R
Rikke • family_with_children • dk
6
Rent og pænt
Pros:

Lå tæt på lufthavnen

Cons:

Ingen aircondition og der var 38 grader

2026-07-22 • via Nuitee
M
Maja • family_with_children • dk
7
2026-07-22 • via Nuitee