SureStay Plus Hotel by Best Western AC LUXE Angeles City

Hotels
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SureStay Plus Hotel by Best Western
8.2 (628 reviews)
Surla Street, Pampanga , Angeles , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Noise from outside
Inconsistent amenities for guests

Categories

Cleanliness
8.15
Well maintained and clean, but some complaints about bathroom amenities.
Service
8.95
Staff are friendly, accommodating and responsive to requests.
Location
8.75
Walking distance to city center and shopping; convenient overall.
Room Quality
7.95
Rooms are spacious but some complaints about bed comfort and missing amenities.
Amenities
7.65
Lack of standard amenities for multiple guests; could use improvement.
Value for Money
7.65
Price seems high for the service level and room quality received.
Food and Beverage
8.15
Hotel restaurant is nice; no significant complaints noted.
Overall Experience
8.35
Overall a good stay with friendly service despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:01

Property Description

Luxurious Accommodation
SureStay Plus Hotel by Best Western AC LUXE Angeles City offers 4-star accommodation with an outdoor pool, free parking, and a restaurant. Each room is equipped with air conditioning, TV, and some even have a view of the pool.

Convenient Amenities
Guests can enjoy free WiFi, room service, and a 24-hour front desk for their convenience. The hotel also features an on-site snack bar, a bar, and a business area for those traveling for work.

Great Location
Located just 6 km from Clark International Airport, and with SandBox - Alviera and LausGroup Event Centre within a short distance, SureStay Plus Hotel by Best Western AC LUXE Angeles City is the perfect choice for both leisure and business travelers.

Book your stay now at SureStay Plus Hotel by Best Western AC LUXE Angeles City for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 628 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.75
Room Quality: 7.95
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.35
R
reyneboy • solo_traveller • ph
8
2026-06-12 • via Nuitee
A
Alan • family_with_children • ph
10
2026-06-07 • via Nuitee
F
Fahad • solo_traveller • sa
10
Pros:

Team are professional , environment is excellent 👏.....Thanks for front desk and housekeeping staff.

As advised.....Don't hesitate to book with them .....great hotel

Cons:

Its only recommendations : Bed covers are cleaned by its need to be changed in future
Tea and coffee type need to be upgraded.
Shower needs maintenance

2026-06-05 • via Nuitee
M
Marinduque • couple • ph
8
It's clean but I was not able to sleep coz it was raining hard and u could literally hear the rain
Cons:

U could hear the rain from our room 4th floor

2026-05-28 • via Nuitee
D
Dennis • family_with_children • au
7
Pros:

Location and staff.

Cons:

Poor breakfast and coffee.

2026-05-20 • via Nuitee
G
Gianluca • couple • it
8
Pros:

Great value for money. Close to the airport as well

2026-05-18 • via Nuitee
M
Mikio • couple • jp
9
2026-05-12 • via Nuitee
E
Edwin • couple • gb
5
Pros:

Clean and tidy

Cons:

The walls are paper thin. Traffic noise kept waking me up, and you can hear absolutely everything from the next room. The couple beside me woke me up at 4 AM going at it so loudly it felt like they were in the same room.

2026-05-11 • via Nuitee
M
Mark • couple • us
8
Overall to stay was great the staff was wonderful housekeeping was very good
Pros:

Well sad to say your breakfast really needs a upgrade badly with more choices I'm sure you noticed there's no one hardly in your restaurant I only ate their once it was very disappointing

Cons:

I did not like the breakfast choices the quality of the food really needs to be upgraded to bring more people into your restaurant it's a really nice area but people only come if the food is good

2026-05-10 • via Nuitee
W
Ward • family_with_children • ph
9
Very nice and Quiet Room.
Pros:

Breakfast was nice ... very friendly Staff!

Cons:

Traffic to close to the Hotel.

2026-05-07 • via Nuitee
R
Raphael • solo_traveller • ch
10
Pros:

Das Hotel liegt ideal zum Zentrum und für den Anschluss zum Flughafen.

2026-05-03 • via Nuitee
V
Vivien • solo_traveller • fr
5
Pros:

Great staff, always very helpfull and good cleaning.

Cons:

There is absolutly no noise insulation, it is very hard to sleep as there is always lot of noises.

2026-05-01 • via Nuitee
M
Mascha • extended_group • nl
8
Cons:

Restaurant was al dicht. Beetje vreemde buurt.

2026-05-01 • via Nuitee
D
d5562 • solo_traveller • fr
10
Pros:

Bon emplacement. Pratique pour une nuit avant un vol de Clark airport.

Cons:

R.A.S.

2026-04-29 • via Nuitee
J
Jez Mari • couple • ph
8
2026-04-27 • via Nuitee
K
Kristina • couple • de
8
Pros:

Very friendly staff, nice and spacious rooms

2026-04-22 • via Nuitee
R
Rems • solo_traveller • us
5
Pros:

Close to all sightseeing locations

Cons:

No AC in the room
No microwave or fridge in the room.

2026-04-17 • via Nuitee
R
Robert • couple • gb
8
2026-04-17 • via Nuitee
N
NOEL • family_with_children • ph
9
Pros:

All

Cons:

None

2026-04-16 • via Nuitee
F
figueroa • solo_traveller • ca
9
2026-04-16 • via Nuitee