Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Sauna
Private parking

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Food variety could be improved
Value perceived as low due to high prices

Categories

Cleanliness
9.25
Several reviews note that rooms were clean and well presented.
Service
9.25
The staff were frequently mentioned as friendly and helpful.
Location
9.25
Many guests appreciated the quiet but accessible location.
Room Quality
9.25
Rooms were described as spacious and well equipped, with some featuring private onsens.
Amenities
9.25
Guests enjoyed the hot springs and onsen facilities.
Value for Money
8.25
Some guests felt the cost was high relative to some aspects, particularly the food.
Food and Beverage
8.25
Food received mixed reviews; some dishes were praised, while others were seen as lacking.
Overall Experience
9.25
Overall, guests expressed satisfaction with their stay and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:16

Property Description

Luxurious Accommodation
Tsukino Yado Sara in Hakone offers a tranquil stay with free WiFi and private hot spring baths. Just a stroll away from key attractions, this hotel provides convenience and comfort for your getaway.

Relaxation and Recreation
Indulge in the rejuvenating hot spring baths and steam room, or unwind in your private kashikiri hot spring bath. Enjoy the serene forest surroundings and explore nearby attractions like Hakone Open Air Museum and Hakone Gora Park.

Comfort and Convenience
Each guestroom boasts modern amenities including a balcony, air-conditioning, and a coffee machine. With barrier-free facilities and delicious dining options on site, Tsukino Yado Sara ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of relaxation and luxury at Tsukino Yado Sara in Hakone.

Important information:

Children under 7 years old are not allowed to stay.

For reservations for 1-night 2-meal plan, shabu-shabu is available on the first night; for those staying 2 consecutive nights or more, a different menu is offered.

Children under 7 years old are not allowed to stay.

Shabu-shabu is available on the first night for reservations of the 1-night/2-meal plan, and a different menu is offered for reservations of 2 consecutive nights or more.

If you wish to park on site, please be sure to inform the accommodations of your vehicle type in advance. Vehicle limitations for on-site parking are 83 in high, 73 in wide, and 217 in long.

Please inform the accommodations facility of the type of vehicle in advance if you wish to use the onsite parking space. Vehicle height, width, and length limits for on-site parking are 83 in, 73 in, and 217 in, respectively.

Translated with DeepL.com (free version)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 442 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
I
itzhack • couple • il
10
Pros:

החדר, האוכל, שתיה חופשית, קימונו, פיגמה, פשוט מיוחד. כולל ובדגש האמבטיה במרפסת מול ההר הירוק, השקט וציוץ הצפרים

2026-10-31 • via Nuitee
S
S-X • couple • de
9
Schöne traditionelle Unterkunft
Pros:

Lage: sehr gut, nicht weit vom Bahnhof und von Geschäften und Restaurants.
Bett: sehr bequem und gute Kissen, die Dicke war ein wenig zu warm, aber ok.
Frühstück und Abendessen: ein Erlebnis. ;-) Man muss sich drauf einlassen, aber das war schon toll. Wir hätten sowas sonst nirgends einfach so bestellt und morgens rohen Fisch serviert zu bekommen, ist schon ein wenig verrückt. Aber für drei Tage war das vollkommen ok. Auch das Abendessen war sehr gut und besonders.
Es gibt auf einer Etage Getränkeautomaten und eine Alkoholbar, an der man sich frei bedienen kann. Auch Wasser bekommt man in Flaschen immer wieder an der Rezeption.
Die Zimmergröße war sehr gut und der kleine Balkon mit Badewanne war prima. Das Onsen haben wir nicht genutzt. Die Klima im Raum hat einen guten Job gemacht.
War alles sehr sauber und das Personal nett.
Unser Zimmer lag an der Seite des Bachs. Wir hatten nachts das Fenster einen Spalt auf und konnten das Rauschen das Wassers hören. Das war schön.

Cons:

Die Zimmer sind schon etwas älter und die Einrichtung und Räumlichkeiten sind dementsprechend. Aber da alles sauber war, war das kein Problem und wir haben uns sehr wohlgefühlt.

2026-10-30 • via Nuitee
A
Andrea • couple • es
10
2026-10-29 • via Nuitee
C
Charlotte • couple • gb
5
2026-10-29 • via Nuitee
A
Andrew • couple • gb
10
2026-10-29 • via Nuitee
F
Florence • extended_group • us
7
2026-10-28 • via Nuitee
R
Ryoko • solo_traveller • us
10
Found a great resort in Hakone Yumoto
Pros:

We got a private hot springs on the patio and massage chair in our room! I enjoyed both private hot springs and the public outdoor bath.
Our room had a queen size bed. Dinner and breakfast were included. The presentation of meals were wonderful like kaiseki/omakase type. I liked it as it was not a buffet style. They went out of their way to set a table for 6 of us.

All staff from the front desk to the restaurant were very helpful. They provide free ice cream bars after soaking in the hot spring bath. Very nice touch!

Cons:

There is nothing to do on a rainy day. I guess you just soak in the bath and relax all day long which is not bad at all.

2026-10-28 • via Nuitee
D
Danchai • solo_traveller • us
10
Pros:

Staffs were very helpful.

2026-10-28 • via Nuitee
U
Uyenvy • solo_traveller • au
9
2026-10-27 • via Nuitee
Y
Yumi • extended_group • jp
8
2026-10-25 • via Nuitee
T
Tzvia • extended_group • il
9
Pros:

מיקום פסטורלי מהמם, מוקף ירוק ומים .
החדרים גדולים ונוחים, קימונו , חליפות בית , מוצרי טיפוח מעולים.
שתיה חופשית , חמה קרה וחריפה.
אונסן משותף מפנק , אונסן פרטי(היה רלוונטי כי יש לי קעקועים) מעולה , על בסיס מקום פנוי .
הליכה של רבע שעה מהרכבת

Cons:

האוכל מאוד מסורתי ללא אופציות למשהו אחר, צריך לקחת בחשבון אם לא מתחברים לקונספט .

2026-10-24 • via Nuitee
סיון • couple • il
10
Pros:

ממוקם טוב חדרים יפים נקיים עם נוף מדהים

2026-10-24 • via Nuitee
R
Reiko • couple • us
10
Pros:

とても清潔で、とてもサービスがいきわたっていて、本当に素晴らしいかったです。

Cons:

思いつかないです。

2026-10-23 • via Nuitee
D
Delphine • couple • fr
10
An amazing and relaxing stay
Pros:

Excellent facilities and service. The staff was very attentive and kind and we were treated gracefully.
The open air bath and massage chair in the room are amazing. The free drinks too!

2026-10-23 • via Nuitee
J
Jan • couple • de
8
Würde es weiterempfehlen
Pros:

Onzen ist super. Sehr sauber. Zimmer sind sehr gut ausgestattet. Japanisches Frühstück und Abendessen

Cons:

Mitarbeiter verstehen kein gutes Englisch. Relativ teuer

2026-10-21 • via Nuitee
S
Stuart • extended_group • gb
5
Good location but hotel standard disappointing.
Pros:

Good location and close to the station.

Cons:

The hotel needed an upgrade, communal areas were very ‘tired’ (dirty carpets). Our room had a stained carpet which was very disappointing. Sofa looked very old (not in a good condition). The photos shown on booking.com weren’t a true reflection.

Food was very nice prepared in the dining room.

2026-10-20 • via Nuitee
A
Andrew • couple • au
8
Relaxing and peaceful.
Pros:

Close to the train and bus station. The bath, private Onsen and massage chair were bliss after a long day of exploring. The staff were amazing. The self service bar was fantastic.

Cons:

The meals supplied were predominantly fish with no other options.

2026-10-18 • via Nuitee
N
Nafissatou Roxane • couple • ca
10
Très beau séjour.
Pros:

Personnelle très sympathique. Bain privé et emplacement proche des transports en commun.

Cons:

La nourriture n’était pas à notre goût.

2026-10-18 • via Nuitee
C
Claire • couple • ro
10
2026-10-18 • via Nuitee
A
Anne • extended_group • au
10
Relaxing onsen stay
Pros:

An amazing first onsen experience. Loved the calm atmosphere. Dinner was amazing, our room was lovely and the onsen was so relaxing! I know all the “free” things are prob built into the cost but the icecreams, drinks, ramen (which we were too full to try) were all lovely touches that made it feel quite decadent. Staff were friendly and helpful!

2026-10-11 • via Nuitee