Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Sauna
Private parking

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Food variety could be improved
Value perceived as low due to high prices

Categories

Cleanliness
9.25
Several reviews note that rooms were clean and well presented.
Service
9.25
The staff were frequently mentioned as friendly and helpful.
Location
9.25
Many guests appreciated the quiet but accessible location.
Room Quality
9.25
Rooms were described as spacious and well equipped, with some featuring private onsens.
Amenities
9.25
Guests enjoyed the hot springs and onsen facilities.
Value for Money
8.25
Some guests felt the cost was high relative to some aspects, particularly the food.
Food and Beverage
8.25
Food received mixed reviews; some dishes were praised, while others were seen as lacking.
Overall Experience
9.25
Overall, guests expressed satisfaction with their stay and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:16

Property Description

Luxurious Accommodation
Tsukino Yado Sara in Hakone offers a tranquil stay with free WiFi and private hot spring baths. Just a stroll away from key attractions, this hotel provides convenience and comfort for your getaway.

Relaxation and Recreation
Indulge in the rejuvenating hot spring baths and steam room, or unwind in your private kashikiri hot spring bath. Enjoy the serene forest surroundings and explore nearby attractions like Hakone Open Air Museum and Hakone Gora Park.

Comfort and Convenience
Each guestroom boasts modern amenities including a balcony, air-conditioning, and a coffee machine. With barrier-free facilities and delicious dining options on site, Tsukino Yado Sara ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of relaxation and luxury at Tsukino Yado Sara in Hakone.

Important information:

Children under 7 years old are not allowed to stay.

For reservations for 1-night 2-meal plan, shabu-shabu is available on the first night; for those staying 2 consecutive nights or more, a different menu is offered.

Children under 7 years old are not allowed to stay.

Shabu-shabu is available on the first night for reservations of the 1-night/2-meal plan, and a different menu is offered for reservations of 2 consecutive nights or more.

If you wish to park on site, please be sure to inform the accommodations of your vehicle type in advance. Vehicle limitations for on-site parking are 83 in high, 73 in wide, and 217 in long.

Please inform the accommodations facility of the type of vehicle in advance if you wish to use the onsite parking space. Vehicle height, width, and length limits for on-site parking are 83 in, 73 in, and 217 in, respectively.

Translated with DeepL.com (free version)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 442 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
C
Corrina • extended_group • gb
8
Very pleasant and restful
Pros:

The rooms are spacious and very clean, and the balcony bath is such a lovely extra feature which makes your stay feel special.

Cons:

The location for us was good because we booked the hotel in between cities and wanted to rest and not travel around Hakone excessively. However, a lot of the main attractions in Hakone such as the Hakone loop is a good 40 mins away just to begin it. So if you want a more relaxed holiday this hotel is perfect, but if you want more excursions then maybe another hotel is better suited.

2026-09-19 • via Nuitee
B
Ben • couple • il
9
2026-09-19 • via Nuitee
T
Tammi • couple • au
7
Great spot in Hakone rooms are tired !Private onsen a bit disappointing!
Pros:

Great spot

Cons:

The rooms are tired
Quality of towels poor too
We thought it was expensive for what it is

2026-09-18 • via Nuitee
T
Thommo • couple • au
9
Traditional Japanese ryokan enjoy the mountains food and drinks while relaxing and winding down
Pros:

Traditional dinner was a real treat well worth it ,breakfast is not your standard western breaky but you go knowing that ,hot tub on your belcony the best also free yes free soft drinks beer and spirits a short walk to town and the train

Cons:

Needed better pillows were old

2026-09-15 • via Nuitee
D
Denise • couple • it
10
Ottima struttura per coppie alla ricerca di relax
Pros:

Struttura ottima e molto accogliente, che offre sia la possibilità di utilizzare l’onsen privato e pubblico con spogliatoio, sia l’opzione della vasca termale in camera. Molto apprezzati i molteplici servizi a disposizione, in particolare la possibilità di bevande gratuite 24 ore su 24 e i noodles serali gratuiti. Personale molto gentile e disponibile, sia quello alla reception, sia lo staff del ristorante. Cena kaiseki davvero squisita; la colazione asiatica è molto abbondante ed è un’esperienza interessante.

2026-09-14 • via Nuitee
K
Kerry • extended_group • au
10
Perfect, relaxing
Pros:

Sara was amazing would definitely recommend,

Cons:

Breakfast was very traditional with no variations, maybe pastry option would be good,

2026-09-07 • via Nuitee
R
Rubio • solo_traveller • us
10
This was my favorite stay in Japan. Everything about it was exceptional. Hated to leave.
Pros:

The location was 11 min walk from the Hakone train station. The walk was lovely and picturesque. The best part was the private onsen on the balcony among the beautiful view of forest and stream outside. It was majestic. The room was spotless with toilet room and shower room. Pajamas provided and slippers for the room plus bathroom slippers. The room was exceptional and the total ambiance of the hotel was magical. The breakfast and dinner was included and they were both incredible with so many courses and delicious. As you check in, there are snacks and drinks laid out on the way to the elevator. I chose a matcha latte and a sweet. Delicious. Snacks and water also provided in the room. I was in heaven and didn't want to leave. It was a great value for the price. I would've paid double for the experience.

Cons:

The public bath was dark but you could see moldy ceiling . But had beautiful private onsen in room

2026-09-06 • via Nuitee
I
Ikarashi • couple • jp
10
2026-09-02 • via Nuitee
M
Miura • solo_traveller • jp
10
2026-08-29 • via Nuitee
Y
Yoshizato • couple • jp
10
Pros:

建物内がとても綺麗で、全てのスタッフの方が丁寧に対応してくれた。
ジュース、ビール常に飲み放題もよかった。

Cons:

駅から少し遠い

2026-08-24 • via Nuitee
S
Sho • solo_traveller • jp
10
2026-08-18 • via Nuitee
H
Hans • solo_traveller • nl
8
Tsukino Jado voor westerlingen
Pros:

Het mooie interieur en het bad op het balkon.

Cons:

Het eten. Het soort eten is totaal anders dan we gewend zijn. We misten een goede uitleg over wat we aten en hoe we het moesten eten. Het personeel in het restaurant kan bijna geen engels. Een goede uitleg en een westerse optie zou zeker hebben geholpen.

2026-08-16 • via Nuitee
M
moeka • solo_traveller • jp
10
2026-08-13 • via Nuitee
D
Daniel • couple • il
5
Very outdated. needs a renovation. I would skip Hakone altogether as a place in this trip
Cons:

Hotel and room were very outdated. We didnt't enjoy the restaruant either. It may well be excellent for locals but for us the food was too 'difficult' to handle. We barley touched the breakfast courses

2026-08-07 • via Nuitee
J
Jongkwon IM • solo_traveller • kr
10
2026-08-06 • via Nuitee
G
giulia • couple • it
10
2026-07-24 • via Nuitee
J
Jodie • family_with_children • us
10
Even though it was raining and we didn't get to do the Loop, our stay here made the trip worth it!
Pros:

The onsens weren't crowded even though it was a rainy day. Having a private open air bath in our room was heavenly. Meals were amazing and the free amenities like heated eye mask, popsicles, open bar, and late night ramen made it feel more special.

Cons:

Nothing to dislike

2026-07-23 • via Nuitee
N
NONAKA • couple • jp
10
2026-07-19 • via Nuitee
A
Agne • couple • dk
1
2026-07-18 • via Nuitee
D
Daniel • couple • mx
10
2026-07-17 • via Nuitee