Hampton Inn & Suites Cleveland-Independence

Hotels
•
Hampton Inn
8.5 (430 reviews)
6020 Jefferson , Independence , us
+12165202020

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Great value
Cons:
Inadequate window coverings
Older mattress quality
Noise from neighboring rooms

Categories

Cleanliness
7.64
Mixed reviews; some guests found the hotel clean while others noted issues like sticky shelves.
Service
9.11
Staff was consistently described as friendly and helpful.
Location
8.65
Guests appreciated the quiet location and proximity to downtown.
Room Quality
8.1
Rooms were noted as clean and spacious, though some had older mattresses.
Amenities
8.63
Standard amenities present; however, there were mentions of missing microwaves.
Value for Money
9.09
Many guests felt the hotel offered good value for the price.
Food and Beverage
8.14
Breakfast was described as basic but generally satisfactory.
Overall Experience
8.61
Overall positive experiences from multiple guests, improving overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Convenient Location near Cleveland Metroparks Zoo

Located just 9 km from the Cleveland Metroparks Zoo, the Hampton Inn & Suites in Independence, Ohio, offers a perfect blend of comfort and convenience for your stay.

Comfortable Rooms and Suites

Enjoy a relaxing stay in guest rooms equipped with free WiFi, coffee facilities, and cable TV. Upgrade to a suite for a spa bath and kitchen amenities, providing a home-away-from-home experience.

On-Site Amenities for Your Convenience

Take advantage of the hotel's outdoor pool, business center, gym, and laundry facilities. Whether you're here for leisure or business, Hampton Inn & Suites Cleveland-Independence has you covered.

Experience all this and more just a short distance from downtown Cleveland. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 430 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
A
Angie • couple • us
8
2026-07-04 • via Nuitee
D
Dianna • extended_group • us
9
2026-07-01 • via Nuitee
D
david • family_with_children • us
9
2026-06-29 • via Nuitee
W
Whipp • couple • us
10
2026-06-29 • via Nuitee
R
Romario • family_with_children • br
9
Ótimo custo para o que oferece
Pros:

Café da manhã, cama confortável e quarto amplo

Cons:

Distribuição dos quartos um pouco confusa

2026-06-28 • via Nuitee
T
TheItineraryOfLife • Family • Bay City, Michigan
6
Family stay in a suite
Pros:

The hotel is very clean and affordable. Breakfast is hearty with multiple options. Staff were responsive when we had issues we had a toilet that didn’t work and so our room was moved. The only drawback was that our room windows faced the other building, which was like looking at another wall, not really an outdoor view. That made the room feel smaller and more confined.

2026-06-25 • via Tripadvisor
J
Jessica • family_with_children • us
10
It was a fantastic stay with excellent service and comfortable rooms, making us feel right at home.
Pros:

Every single staff member we interacted with was very professional and nice! The rooms were very clean and the beds were comfortable! Every morning the breakfast selection was so good, and my boy's loved making their own waffles and adding chocolate chips and whip cream on top!

Cons:

No complaints, everything was perfect!

2026-06-25 • via Nuitee
T
Thomas • couple • us
4
location fine, facility geting tired,staff was fine
Pros:

ok

Cons:

bed wasnot comfortable too hard but pillows were good

2026-06-23 • via Nuitee
G
George • couple • us
9
Came for a family occasion. Found the hotel convenient
Pros:

Breakfast was good. Plenty of area to sit in lobby area.

2026-06-22 • via Nuitee
R
Razak • solo_traveller • us
8
2026-06-22 • via Nuitee
M
melissa • solo_traveller • us
10
Pros:

Very clean . Great breakfast selection.
Staff were friendly and Helpful.

Cons:

Liked everything .

2026-06-20 • via Nuitee
I
Ivan • family_with_children • us
10
2026-06-20 • via Nuitee
A
Abdollah • couple • us
5
Pros:

The location

Cons:

The room smelled horrible and not all but one of the staff members made my wife and I extremely uncomfortable on checkin

2026-06-08 • via Nuitee
M
Michele • couple • us
9
Would definitely stay here again.
Pros:

Check in was efficient, friendly & hospitable.
Room was spacious, clean & bed comfortable.
Ample parking near entrance door for our room.
Appreciate that they have a security system requiring guests to swipe room card to enter side door at all times. Nice that coffee was available all day.

Cons:

The breakfast was a 5 out of 10. Breakfast potatoes were cold, food selection was not noteworthy.

2026-06-07 • via Nuitee
W
Widman • solo_traveller • us
6
2026-06-02 • via Nuitee
A
Anna • solo_traveller • us
10
2026-05-28 • via Nuitee
S
Susan • couple • us
8
2026-05-26 • via Nuitee
A
alston • couple • us
3
2026-05-24 • via Nuitee
P
Pam • couple • us
8
2026-05-17 • via Nuitee
P
Patrick • solo_traveller • us
9
2026-05-11 • via Nuitee