Hampton Inn & Suites Cleveland-Independence

Hotels
•
Hampton Inn
8.5 (422 reviews)
6020 Jefferson , Independence , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Great value
Cons:
Inadequate window coverings
Older mattress quality
Noise from neighboring rooms

Categories

Cleanliness
7.64
Mixed reviews; some guests found the hotel clean while others noted issues like sticky shelves.
Service
9.11
Staff was consistently described as friendly and helpful.
Location
8.65
Guests appreciated the quiet location and proximity to downtown.
Room Quality
8.1
Rooms were noted as clean and spacious, though some had older mattresses.
Amenities
8.63
Standard amenities present; however, there were mentions of missing microwaves.
Value for Money
9.09
Many guests felt the hotel offered good value for the price.
Food and Beverage
8.14
Breakfast was described as basic but generally satisfactory.
Overall Experience
8.61
Overall positive experiences from multiple guests, improving overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Convenient Location near Cleveland Metroparks Zoo

Located just 9 km from the Cleveland Metroparks Zoo, the Hampton Inn & Suites in Independence, Ohio, offers a perfect blend of comfort and convenience for your stay.

Comfortable Rooms and Suites

Enjoy a relaxing stay in guest rooms equipped with free WiFi, coffee facilities, and cable TV. Upgrade to a suite for a spa bath and kitchen amenities, providing a home-away-from-home experience.

On-Site Amenities for Your Convenience

Take advantage of the hotel's outdoor pool, business center, gym, and laundry facilities. Whether you're here for leisure or business, Hampton Inn & Suites Cleveland-Independence has you covered.

Experience all this and more just a short distance from downtown Cleveland. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 422 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
A
Abdollah • couple • us
5
Pros:

The location

Cons:

The room smelled horrible and not all but one of the staff members made my wife and I extremely uncomfortable on checkin

2026-06-08 • via Nuitee
M
Michele • couple • us
9
Would definitely stay here again.
Pros:

Check in was efficient, friendly & hospitable.
Room was spacious, clean & bed comfortable.
Ample parking near entrance door for our room.
Appreciate that they have a security system requiring guests to swipe room card to enter side door at all times. Nice that coffee was available all day.

Cons:

The breakfast was a 5 out of 10. Breakfast potatoes were cold, food selection was not noteworthy.

2026-06-07 • via Nuitee
W
Widman • solo_traveller • us
6
2026-06-02 • via Nuitee
A
Anna • solo_traveller • us
10
2026-05-28 • via Nuitee
S
Susan • couple • us
8
2026-05-26 • via Nuitee
A
alston • couple • us
3
2026-05-24 • via Nuitee
P
Pam • couple • us
8
2026-05-17 • via Nuitee
P
Patrick • solo_traveller • us
9
2026-05-11 • via Nuitee
J
Jaizaline • family_with_children • us
9
Pros:

It was located in a good area around a variety of restaurants. Good location for families with children. The breakfast was amazing and had a wide variety. The staff was amazing and super friendly.

Cons:

The beds were not the most comfortable

2026-05-02 • via Nuitee
B
Betty • solo_traveller • us
8
Nice room and place. I think some of the furniture was a little dated (lounge chair) and dirty
Pros:

the staff and facilities were very nice and went out of their way to be friendly

Cons:

no microwave in the room

2026-05-01 • via Nuitee
R
reesepiece35 • Solo travel • Austin, Texas
10
Amazing location!
Pros:

Stayed here on my trip touring around Ohio and was not disappointed. This was hotel 6 on this trip, all Hampton’s, and this location was by far the nicest and cleanest! The hotel has not received the neon green updates that many Hampton’s have, but that did not make a difference in the comfort or appeal of my stay. This location did not have any noticeable wear and tear (that even updated ones have) and everything seemed fresh and clean. The two women at front desk were friendly and knowledgeable of the area and things to do.

2026-04-28 • via Tripadvisor
R
Rhonda • couple • us
10
Always a pleasure!
Pros:

Always clean and pleasant staff.

Cons:

N/A

2026-04-27 • via Nuitee
P
Paul • couple • us
10
Very pleasant
Pros:

Breakfast was hot and food was very good especially the sausage. Despite being very busy the lady who was working kept adequate amounts available.

Cons:

No issues

2026-04-19 • via Nuitee
N
Nicole • couple • us
10
2026-04-15 • via Nuitee
J
Joseph • solo_traveller • us
8
Pros:

Breakfast was ok. Coffee was better than average. Room was clean.

Cons:

Facilities were old but had a makeover. Beds were average. Location is half mile to closest restaurant. Good value for price.

2026-04-12 • via Nuitee
• couple • us
7
2026-04-09 • via Nuitee
A
Andrecarval • family_with_children • us
9
Boa acomodação.
Pros:

Café da Manhã bom.

2026-04-07 • via Nuitee
G
Gregory • solo_traveller • us
10
2026-04-06 • via Nuitee
J
Jacqueline • family_with_children • us
10
Pros:

Erika was very nice & professional. Will definitely stay here again.

2026-03-19 • via Nuitee
Z
Zarinah • extended_group • us
10
Pros:

Clean. Nice staff. Good breakfast

Cons:

That I had to asn for fresh towels on second day

2026-03-16 • via Nuitee