Embassy Suites by Hilton Dallas Near the Galleria

Hotels
•
Embassy Suites Hotels
8.6 (745 reviews)
14021 Noel Road , Dallas , US
+1 972-364-3640

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing breakfast
Cons:
High parking costs
Maintenance issues
Limited staff availability

Categories

Cleanliness
8.19
Several mentions of cleanliness, but also complaints about maintenance and staff not being available to handle issues.
Service
8.97
Staff received praise for friendliness, though there were complaints about the lack of availability during busy times.
Location
9.2
Multiple reviews highlighted the great location as a significant advantage.
Room Quality
8.35
Positive comments on room size, but issues with maintenance and amenity failures were noted.
Amenities
8.58
Breakfast and pool received positive feedback, though some amenities were lacking during peak times.
Value for Money
7.64
Some reviews indicated high parking costs and dissatisfaction with value relative to the price.
Food and Beverage
9.19
Breakfast received consistently positive reviews as amazing and amazing service.
Overall Experience
8.66
Overall good experience but with significant concerns raised that may impact return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:32

Property Description

Luxurious All-Suite Accommodations
Experience the epitome of comfort and style at the Embassy Suites Dallas-Near the Galleria. Our spacious suites offer a relaxing retreat after a day of exploring the vibrant city of Dallas.

Convenient Location
Located just moments away from the bustling Galleria Towers shopping center and the heart of Dallas city center, our hotel is the perfect base for both leisure and business travelers. Explore popular attractions like the Texas Stadium and easily access corporate offices including PepsiCo and Cisco Systems.

Exceptional On-Site Amenities
Indulge in a complimentary cooked-to-order breakfast and take advantage of our free shuttle service within a 3-mile radius. Stay active at our fitness center and unwind by the swimming pool. Your unforgettable Dallas experience awaits at Embassy Suites Dallas-Near the Galleria.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.6
Based on 745 reviews
Cleanliness: 8.19
Service: 8.97
Location: 9.2
Room Quality: 8.35
Amenities: 8.58
Value for Money: 7.64
Food and Beverage: 9.19
Overall Experience: 8.66
B
Balena Bunch • solo_traveller • us
10
Pros:

Everything

2026-09-15 • via Nuitee
M
Manfred Stefan • solo_traveller • de
9
Would book again.
Pros:

Cleanliness

2026-09-14 • via Nuitee
K
Keri Reeves • couple • us
8
2026-09-14 • via Nuitee
R
Rhonda • solo_traveller • us
8
2026-09-10 • via Nuitee
L
LaDonna • extended_group • us
10
2026-09-10 • via Nuitee
J
Jessica • couple • us
10
Money well spent
Pros:

The property was super nice. Everything was clean

Cons:

There was nothing that I couldn’t complain about. There was only one elevator working but that didn’t bother us one bit.

2026-08-31 • via Nuitee
S
Sam • solo_traveller • ca
10
2026-08-31 • via Nuitee
Z
zachery • couple • us
10
Can’t wait to come again
Pros:

The location

2026-08-30 • via Nuitee
M
Maritza • extended_group • us
5
Loud neighbors. One working elevator and locked stairs is unacceptable and inconvenient.
Pros:

Good location

Cons:

Elevator was not working, was unable to use stairs bc doors were locked.

2026-08-29 • via Nuitee
S
SWAMY • solo_traveller • in
9
2026-08-26 • via Nuitee
5
560jacquies • Family
2
Extremely Disappointing Customer Service from Staff
Pros:

My experience with the night-shift front desk employee, Nina, was extremely disappointing. I needed assistance during my stay and instead of trying to help resolve the situation, she was dismissive and made me feel like I was a problem rather than a guest. Her exact response was that she would “get [me] off the premises.”

That is an extremely inappropriate way to speak to a paying guest, especially when I was simply looking for assistance. I understand that employees have policies they have to follow, but there is still a professional and respectful way to communicate with guests. Nina’s attitude and lack of willingness to help completely ruined my experience. Management should seriously address the way guests are being treated during the night shift.

2026-08-23 • via Tripadvisor
H
Haney • solo_traveller • us
5
2026-08-22 • via Nuitee
K
kevmaj • solo_traveller • ie
10
Great hotel
Pros:

Dallas is very big and not walkable. So this hotel is 10 miles from centre. and ubers are not expensive .so easy to stay here ..for price and comfort

2026-08-19 • via Nuitee
R
ReeSue • Business
10
Great choice.
Pros:

Warm welcome at check in. Clean comfortable suite. Pleasant happy hour with Craig, the bartender. I enjoyed talking with Craig. As a solo business traveler it was really nice to chat with him. He is a great asset to this hotel. I noticed he paid great attention and was welcoming to every guest. I learned a bit about Trinidad , where is his family came from, although he was born here.

2026-08-16 • via Tripadvisor
T
Tiffany • family_with_children • us
7
Great location. Friendly reception people.
Pros:

Inner courtyard and reception staff were very friendly. Also loved the location.

Cons:

Bathroom had hair in the tub and on the floor. Also the tub was old.

2026-08-16 • via Nuitee
A
Amanda • family_with_children • us
8
Good stay !
Pros:

Hotel was very clean and the staff was friendly and helpful . Enjoyed the breakfast and pool and hot tub and happy hour!

Cons:

I was very disappointed in the cost for parking we were there Thursday- Saturday and had to Pay $87 for parking :(
One of the elevators was broken and it made the other
one have very long wait times.

2026-08-16 • via Nuitee
I
Ivonne • family_with_children • us
10
2026-08-07 • via Nuitee
C
Chasburton • solo_traveller • us
9
2026-08-04 • via Nuitee
S
Samuel • couple • us
10
Lovely!
Pros:

The property was well maintained.

Cons:

The property was nice and quiet.

2026-08-03 • via Nuitee
R
Rachel • family_with_children • us
10
2026-07-25 • via Nuitee