Embassy Suites by Hilton Dallas Near the Galleria

Hotels
Embassy Suites Hotels
8.6 (661 reviews)
14021 Noel Road , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing breakfast
Cons:
High parking costs
Maintenance issues
Limited staff availability

Categories

Cleanliness
8.19
Several mentions of cleanliness, but also complaints about maintenance and staff not being available to handle issues.
Service
8.97
Staff received praise for friendliness, though there were complaints about the lack of availability during busy times.
Location
9.2
Multiple reviews highlighted the great location as a significant advantage.
Room Quality
8.35
Positive comments on room size, but issues with maintenance and amenity failures were noted.
Amenities
8.58
Breakfast and pool received positive feedback, though some amenities were lacking during peak times.
Value for Money
7.64
Some reviews indicated high parking costs and dissatisfaction with value relative to the price.
Food and Beverage
9.19
Breakfast received consistently positive reviews as amazing and amazing service.
Overall Experience
8.66
Overall good experience but with significant concerns raised that may impact return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:32

Property Description

Luxurious All-Suite Accommodations
Experience the epitome of comfort and style at the Embassy Suites Dallas-Near the Galleria. Our spacious suites offer a relaxing retreat after a day of exploring the vibrant city of Dallas.

Convenient Location
Located just moments away from the bustling Galleria Towers shopping center and the heart of Dallas city center, our hotel is the perfect base for both leisure and business travelers. Explore popular attractions like the Texas Stadium and easily access corporate offices including PepsiCo and Cisco Systems.

Exceptional On-Site Amenities
Indulge in a complimentary cooked-to-order breakfast and take advantage of our free shuttle service within a 3-mile radius. Stay active at our fitness center and unwind by the swimming pool. Your unforgettable Dallas experience awaits at Embassy Suites Dallas-Near the Galleria.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 661 reviews
Cleanliness: 8.19
Service: 8.97
Location: 9.2
Room Quality: 8.35
Amenities: 8.58
Value for Money: 7.64
Food and Beverage: 9.19
Overall Experience: 8.66
S
Stormie family_with_children us
10
2026-05-22 via Nuitee
J
Janiya couple us
10
Pros:

Everything

Cons:

Room space and clean

2026-05-19 via Nuitee
R
Robert family_with_children us
9
2026-05-19 via Nuitee
K
Kimberly family_with_children us
10
2026-05-18 via Nuitee
D
Dave couple us
8
A safe and restful stay
Pros:

Jorge, the omelet cook was super! Did a great job!

Cons:

Our plane didn’t land until 5:30, and had to pick up a rental that made it difficult to arrive in time for for happy hour. Was able to get one drink, but the bartender was inflexible on giving the second drink, because I was a couple minutes past 7. Could have shown some class and mercy given the circumstances to provide the second drink. Thought it was a bit stiff and uncaring to a customer.

2026-05-16 via Nuitee
M
Michelle couple us
8
Pros:

The breakfast chef was great! Food was good. Bed was good too.

Cons:

Room was 2 bedrooms but only one bathroom & it was inside one bedroom luckily we were sharing with family!!

2026-05-15 via Nuitee
M
Margaret couple us
9
Pros:

Everything

Cons:

Nothing

2026-05-14 via Nuitee
S
Shawnzell couple us
9
2026-05-11 via Nuitee
T
Talora couple us
9
2026-05-11 via Nuitee
A
Aldo Santamaria couple au
8
Pros:

pretty good breakfast

Cons:

Nothing

2026-05-10 via Nuitee
R
rodrigo solo_traveller mx
10
2026-05-09 via Nuitee
T
Tiffany couple us
10
Try it you would love it
Pros:

Amazing

Cons:

Amazing

2026-05-09 via Nuitee
L
Leontyne “Tyne” Lee solo_traveller us
6
Pros:

I love the food and happy hour.

Cons:

I called and left a message to have someone call me back about the email referring to an upgrade which included no additional information. I final called and spoke with the property manager and she said there weren't any upgrade and the room i was assigned was provided how much or what it include.

2026-05-08 via Nuitee
N
Nick couple us
8
2026-05-07 via Nuitee
S
Spigner couple us
10
2026-05-04 via Nuitee
N
Norrell extended_group us
7
I wanted to give the people a better grade but the facility needs to match the energy of the staff.
Pros:

Breakfast was amazing, the reason I stay at embassy and the room size and comfort.

Cons:

This Embassy met the basic of needs as you can tell. Mind you I'm a District Manager, the place needs an inspection general cleaning top to bottom. Elevator glass needs cleaning, elevator button needs fixing inside and out (attention to detail). The lobby carpet is nasty and dirty. Baggage carts need to be revisited, all of them need to be tighten up for strength purposes full size carts for your customers. The hotel never gave me the POP I am accustomed too.
Where is the General Manager and the Regional Manager? This hotel is on it's way to dump status.
Roger Norrell

2026-05-04 via Nuitee
R
Raggs Sr solo_traveller us
10
Pros:

Everything was A1

2026-05-04 via Nuitee
C
Charteria couple us
10
Besides the elevator, I have no complaints.
Pros:

Location (convenient to everything). Facility was not too big. Cozy vibes.

Cons:

Only one elevator was working during the weekend we stayed.

2026-05-03 via Nuitee
M
Mhdowd Business Dacula, Georgia
6
Cold room
Pros:

I was disappointed with my recent stay. The room was freezing, so I turned up the temperature on the thermostat and turned down the fan and it never got any warmer. I thought I would warm up with a hot shower but the shower was barely lukewarm for the first 20 minutes. I ended up turning off the thermostat all together for the rest of the trip. The front desk staff were not overly friendly either. I would not recommend this hotel.

2026-05-02 via Tripadvisor
M
Manuela couple us
5
Pros:

Property was good , but I don’t think I will come back . The shower was cold the bathroom sink was clogged up the AC was not able to regulate and the room was freezing cold , we had to call front desk to get the heater on in the room . Elevator was not working either .

2026-04-27 via Nuitee