Waikiki Heritage Hotel

Hotels
8.2 (569 reviews)
260 Beach Walk , Honolulu , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Outdoor furniture
Shallow end
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
6.88
Several reviews mention unclean conditions.
Service
9.35
Included positive experiences regarding service.
Location
9.39
Multiple reviews highlight the great location.
Room Quality
7.84
Mixed feedback about room size and cleanliness.
Amenities
7.37
Missing essential amenities like kitchen tools mentioned.
Value for Money
8.33
Some reviews suggest it may not offer fair value.
Food and Beverage
7.88
Food options limited, no breakfast provided.
Overall Experience
8.55
General satisfaction, though with noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:14

Property Description

Convenient Location in Waikiki

Located in the heart of Waikiki, Waikiki Heritage Hotel offers easy access to popular beaches and attractions. Just steps away from Fort DeRussy Beach, Waikiki Beach, and Kahanamoku Beach, this 2-star hotel provides a comfortable stay for guests looking to explore Honolulu.

Comfortable Rooms and Amenities

The air-conditioned rooms at Waikiki Heritage Hotel feature free WiFi, private bathrooms, flat-screen TVs, and safety deposit boxes. Some rooms even offer balconies with pool views, ensuring a relaxing stay for all guests. With attentive staff providing fresh linens and towels, comfort is guaranteed during your visit.

Dining and Activities

Indulge in delicious Grill Bbq cuisine at the hotel's on-site restaurant or explore nearby dining options. For adventure seekers, diving and snorkelling opportunities abound in the surrounding area. Whether you're here for relaxation or excitement, Waikiki Heritage Hotel caters to all your needs.

Book your stay at Waikiki Heritage Hotel now for a memorable Hawaiian getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 569 reviews
Cleanliness: 6.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.55
D
David • couple • us
2
Not good
2026-05-21 • via Nuitee
K
Kota • solo_traveller • jp
6
2026-05-20 • via Nuitee
S
Sandoval • couple • us
1
2026-05-15 • via Nuitee
C
Clarys • extended_group • fr
6
Personnel pas aimable
Pros:

La localisation et propreté

Cons:

Le personnel pas aimable du tout et aucun aide, de plus les chambres sont assez vieille cela vaut le prix

2026-05-10 • via Nuitee
N
Noel • couple • au
4
Pros:

location

Cons:

no maintenance. Bathroom floor was so hard to close and open minded

2026-05-09 • via Nuitee
D
Deborah • couple • us
9
Great budget hotel
Pros:

Good value and good location.

Cons:

Parking was the worst. I had to pay $50 per day to park at the garage across the street because there was no other parking.

2026-05-08 • via Nuitee
J
Jhovany • solo_traveller • co
9
2026-05-07 • via Nuitee
동윤 • solo_traveller • kr
4
Never try here.
Pros:

Location.

Cons:

Everything except location.

2026-05-06 • via Nuitee
M
Mutsumi • couple • jp
8
場所とコスパは非常に良い
Pros:

ワイキキの中心部で、ABCストアやCVSドラッグストアなど、24時間開いているお店が多く、買い物には困らなかった。ビーチにも近く、水着のまま行き来できる距離で快適だった。ロイヤルハワイアンセンターまで数分なのも便利だった。ホテルのプールは小さいものの、軽く泳ぐには十分だった。WiFiも常に繋がっていた。ハワイの滞在を楽しむリゾートホテルでは無く、ホテルは寝るだけと割り切った旅行には適している。

Cons:

建物は古く、キッチンやシャワー・トイレなども綺麗ではない。アリなどが部屋にしばしば出現する…。シーツやリネンなどは清潔だったので、古さが気にならない人には問題ない範囲だとは思う。

2026-05-05 • via Nuitee
P
Patrick • extended_group • au
1
Filthy, poorly maintained, and completely unacceptable — with mould, unusable facilities, and zero a
Pros:

The location of this property is very good, close to the main Waikiki strip, beaches, shops, and restaurants, making it convenient for getting around on foot.

Cons:

This property was genuinely unacceptable. The room had visible black mould, which is a serious health concern, not just a cosmetic issue. The pool was in such poor condition that it wasn’t usable, and overall cleanliness throughout the property was well below any reasonable standard. Basic housekeeping wasn’t done properly — we had to call cleaners back multiple times just to get the room to an acceptable level.
The staff were not helpful and didn’t appear to have any clear process for handling complaints. Issues were raised and effectively went nowhere. To make matters worse, when we escalated the complaint through Booking.com, there was no response at all, which was extremely disappointing.
Overall, this was a frustrating and unpleasant experience. The location is the only redeeming feature — everything else fell far short of expectations.

2026-05-04 • via Nuitee
P
Paul • solo_traveller • au
5
2026-05-03 • via Nuitee
M
Mimi • solo_traveller • us
7
Pros:

Location and price

Cons:

Size of showers

2026-04-27 • via Nuitee
• family_with_children • us
3
2026-04-27 • via Nuitee
S
SHIGEMI • extended_group • jp
3
2026-04-26 • via Nuitee
V
Volodymyr • couple • de
10
все було добре
Pros:

все добре

2026-04-18 • via Nuitee
L
Lisa • family_with_children • pf
1
Je ne le recommande pas
Pros:

Très sale, délabré…

Cons:

Pour 4 personnes enregistrés, on avait que 2 serviettes dans la chambre
Le ménage 2 fois pour 8 nuitées
Le parking inexistant pour une grande voiture (suberban) que nous avions

2026-04-09 • via Nuitee
B
Bradley • solo_traveller • us
9
For Waikiki, a great location at a great price. Why pay for an expensive room when you are going to be out doing things
Pros:

Small, retro 1950-ish property a nice change from expensive crowded mega hotels, and a very short walk to beach. Also, cooking utensils, dishes, silverware, stove and fridge a nice bonus. I made my own breakfast. Plus Long’s Drugs is just around corner.

Cons:

Sometimes noisy neighbors, no elevator to second floor (as stated).

2026-04-01 • via Nuitee
J
Janet • couple • us
1
I felt very uncomfortable didn’t even stay my second night because I did not feel safe and the staff was very rude
Pros:

It was clean and the room was fine

Cons:

The staff was rude, and the worlds were ridiculous. It was not a safe place for elderly people. It was not welcoming at all.

2026-03-28 • via Nuitee
V
Vicki Durrell • extended_group • us
5
We loved Honolulu
Pros:

No breakfast

Cons:

Noisy

2026-03-27 • via Nuitee
木下 • extended_group • jp
4
Pros:

チェックインを早めてもらえて助かった

Cons:

ゴキブリとかアリ出た

2026-03-27 • via Nuitee