Country Inn & Suites by Radisson, Omaha Airport, IA

Close to downtown.

Proximity to airport

Didnt get up in time

Room 118 Should Not Be Rented in Its Current Condition

I booked a stay from June 15–18, 2026, at the Country Inn & Suites by Radisson, Omaha Airport, IA and checked into Room 118.

From the moment I arrived, there was a strong marijuana odor throughout portions of the property despite numerous no-smoking signs being posted. The lobby also felt unusually hot and humid.

After checking in, we dropped off our bags and left to meet a friend for dinner. When we returned, we decided to use the pool. While I appreciated that the hotel provided pool toys and float rings for guests, I was surprised to find maintenance and pool-cleaning equipment left out in guest areas where children or other patrons could easily trip over it. I also noticed there was no hot tub despite some online photos giving that impression.

After returning to the room and using the shower, I began noticing numerous maintenance and cleanliness issues. The shower area showed rust, water damage, and what appeared to be multiple poor repair attempts. As I continued looking around the room, I found additional concerns including stained bedding, worn and damaged fixtures, debris left behind furniture, and a carpet panel covering what appeared to be a sump pump or utility access opening. The area beneath the panel was dusty, dirty, and contained cobwebs.

I also found what appeared to be either a meat stick or cigar behind the television stand, suggesting the room had not been thoroughly cleaned.

The mattress was extremely uncomfortable, and I was unable to get any meaningful sleep. Throughout the night I repeatedly heard a door opening and closing from the hallway area, which made resting even more difficult.

Since I couldn't sleep, I started looking around the room more carefully. What I found only increased my concerns. The photos attached to this review document many of the issues I observed. One particularly concerning issue was the door frame where the room door latched. The strike plate area appeared to be missing entirely, leaving a large opening in the frame. Unfortunately, by the time I checked out I was so exhausted that I forgot to photograph it, but it represented a legitimate security concern.

Another thing that caught my attention was an exterior window where items appeared to be stacked inside to the point that it resembled a storage area. Looking back, that should have been a warning sign about the property's overall condition.

The deciding factor was simple: by approximately 4:30 a.m., after getting essentially no sleep, I felt more comfortable driving 2½ hours home exhausted than spending another night in Room 118. That is not a decision I make lightly.

To be fair, the hotel staff handled the situation professionally. When I explained my concerns, they refunded the remaining nights of my reservation without argument. The employees I dealt with were courteous and helpful.

My complaints are not about the staff. They are about the condition, cleanliness, maintenance, and overall upkeep of the property. The fact that Room 118 was being rented in this condition suggests these issues were not recent or isolated.

Based on my experience, I cannot recommend this hotel and would encourage prospective guests to look elsewhere.

THE LEAD SUPERVISOR NIKKI WAS SO WONDERFUL AND SHE NEEDS TO GET A RAISE!! And promotion to corporate

Rooms were clean and staff was friendly. Breakfast was your typical hotel breakfast but was decent to start the day.

Room size, staff, location, price

Quiet

it was close to the Epley airport,

Great staff

How easy and quiet it was.