Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
8.5 (3155 reviews)
33 West Illinois , Chicago , US
+1 312-832-0330

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly/helpful staff
Clean and well-maintained
Comfortable beds
Free/solid breakfast
Valet parking and convenient amenities (pool, gym)
Cons:
Parking very expensive
Breakfast basic / could have more variety
Some rooms small or dated; pillows too soft/flat
Occasional noise (fire station sirens) and HVAC issues
Slow lifts / early check-in inconsistencies

Categories

Cleanliness
9
Generally praised as clean and well-kept across multiple reviews, with a few mentions of dated rooms and minor moisture spots.
Service
9.3
Staff repeatedly described as friendly, helpful and accommodating (valet praised); minor service issues noted (slow lifts, early check-in confusion) but overall strong.
Location
9.5
Consistently highlighted as a major positive: excellent central location, walking distance to major attractions and river/magnificent mile.
Room Quality
7.5
Mixed: comfortable beds often mentioned but complaints about small rooms, dated decor, flat/soft pillows, occasional AC/heating problems and uncomfortable sofa beds.
Amenities
8
Amenities like pool, gym and valet are appreciated; some negatives (no computer room, pool view obstruction, high parking costs).
Value for Money
7.5
Several guests felt price was high for what was offered (basic breakfast, parking costs), indicating value is weaker than other areas.
Food and Beverage
8.2
Breakfast generally described as good/acceptable (continental style) but basic; coffee and variety could be improved per some reviews.
Overall Experience
9
Overall positive guest experiences and recommendations dominate, with the usual minor issues (parking cost, early check-in, pillows) not deterring satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.5
Based on 3155 reviews
Cleanliness: 9
Service: 9.3
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.2
Overall Experience: 9
C
CIRO • extended_group • it
8
2026-10-31 • via Nuitee
L
LILIAN • couple • br
10
Ótima
Pros:

Local e conforto

Cons:

Café poderia ter mais coisa mas era bom

2026-10-30 • via Nuitee
G
Guillermo • solo_traveller • ar
8
2026-10-30 • via Nuitee
M
Michelle • couple • us
10
2026-10-29 • via Nuitee
A
Alexis • couple • us
10
My stay was very relaxing, comfortable, and satisfying.
Pros:

The atmosphere. The rooms. The cleanliness.

Cons:

Nothing

2026-10-28 • via Nuitee
M
Michelle • extended_group • us
9
2026-10-28 • via Nuitee
R
Rinu • couple • gb
8
2026-10-27 • via Nuitee
T
TyJuanisha • couple • us
10
2026-10-26 • via Nuitee
L
Lawrence • family_with_children • us
10
Pros:

Great

2026-10-25 • via Nuitee
Y
yasuo • solo_traveller • jp
3
高いなりのホテル
Pros:

場所は良かった。坂がきつい

Cons:

みずが有料だった。カップラーメンが高かった。

2026-10-24 • via Nuitee
K
Kengo • solo_traveller • jp
8
2026-10-22 • via Nuitee
D
Dannica • extended_group • us
9
2026-10-22 • via Nuitee
M
Monieke • couple • au
7
Great location
Pros:

The hotel was in a great location, easy walk to the river and Michigan ave and overall chicago.
Comfortable and soft bed, could have done with better pillows.
Slightly early check in however wasn't able to access the early check in as per all the information provided by emails which was disappointing given we arrived early and had told the hotel in advance.
Overall great stay and would recommend.

Cons:

Early check in was not as advertised but still able to access an earlier check in.
Pillows were very soft and flat.

2026-10-20 • via Nuitee
T
Traxler • solo_traveller • at
10
2026-10-19 • via Nuitee
I
Iain • couple • gb
9
Brilliant stay and fantastic location
Pros:

Great location, spacious room with lovely staff.

Cons:

Was perfect, on minor criticism was the lifts were very slow to arrive from lower floors.

2026-10-16 • via Nuitee
I
Inna • family_with_children • us
8
2026-10-16 • via Nuitee
T
Tetiana • couple • us
10
Pros:

Very good. Nice breakfast

2026-10-12 • via Nuitee
A
Arianne • family_with_children • pr
10
2026-10-12 • via Nuitee
D
Downs Hilton • solo_traveller • us
6
2026-10-11 • via Nuitee
J
Jaime • couple • co
6
Considerar otras opciones
Pros:

La ubicación es muy buena.

Cons:

Realmente el desayuno es muy básico y no se justifica por el precio que se paga.

2026-10-09 • via Nuitee