Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (3157 reviews)
33 West Illinois , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3157 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
S
Sailer • solo_traveller • us
5
2026-05-23 • via Nuitee
H
Huub • couple • nl
7
2026-05-23 • via Nuitee
M
M • family_with_children • us
10
Great
Pros:

Clean, nice breakfast, and friendly staff.

2026-05-23 • via Nuitee
T
Tomotaka • extended_group • jp
8
2026-05-23 • via Nuitee
L
Long • extended_group • us
10
2026-05-22 • via Nuitee
R
RODOLFO • family_with_children • br
10
2026-05-22 • via Nuitee
T
Trinity • couple • us
10
2026-05-21 • via Nuitee
V
Verediana Rosa • solo_traveller • br
9
Pros:

Localização perfeita. Fizemos tudo a pé.

2026-05-21 • via Nuitee
D
Danielle • family_with_children • us
8
Pros:

Staff was quick, knowledgeable and nice

Cons:

Wish parking was closer-

2026-05-19 • via Nuitee
K
Krystal • solo_traveller • us
10
2026-05-19 • via Nuitee
S
Soumik • family_with_children • us
10
Enjoyed very much, overall excellent. Highly recommended.
Pros:

The breakfast was great. The location was excellent, all the attractions and sites in the city were all in walkable distance.

2026-05-18 • via Nuitee
L
Ludovic • couple • fr
8
Très bon rapport qualité / prix
Pros:

Emplacement, espace, propreté

Cons:

Qualité du petit déjeuner

2026-05-18 • via Nuitee
C
Carocesare • family_with_children • it
7
Tutto ok
Pros:

Servizi funzionanti, colazione buona , personale disponibile e in generale ben pulito.

2026-05-14 • via Nuitee
Y
Yeeling • solo_traveller • us
9
Comfortable, convenient stay
Pros:

Clean, comfortable, friendly staff, convenient location, good breakfast

Cons:

Nothing comes to mind

2026-05-14 • via Nuitee
J
Jeremy • solo_traveller • fr
10
Pros:

Super service,bon petit déjeuner

Cons:

tout était parfait

2026-05-14 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-05-13 • via Nuitee
N
Nina • couple • us
8
2026-05-13 • via Nuitee
A
Allison • family_with_children • us
10
Great family time in Chicago!
Pros:

The room was spacious, plenty of storage and had so many outlets! Also it was very clean. There was already an extra blanket and pillows in the closet. Above all the room was clean and staff super nice.

Cons:

The only compliant was the bed was a little too soft for my preference.

2026-05-13 • via Nuitee
A
Anthony • couple • us
8
2026-05-12 • via Nuitee
J
Josed1977 • family_with_children • us
10
The Better
Pros:

Breakfast was excellent.

Cons:

I was very pleased with the service we received at the reception when we arrived.

2026-05-12 • via Nuitee