Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (3250 reviews)
33 West Illinois , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3250 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
J
Julia • couple • us
9
2026-07-11 • via Nuitee
H
Hayes • extended_group • us
10
Great
Pros:

Everything was good

Cons:

N/A

2026-07-11 • via Nuitee
T
Trenece • extended_group • us
8
2026-07-11 • via Nuitee
S
Sachez salas • extended_group • us
10
2026-07-11 • via Nuitee
T
Tahera • couple • us
9
2026-07-10 • via Nuitee
C
Cynthia • family_with_children • us
8
Great stay in a great location.
Pros:

The room was clean. Beds were comfortable. Daily housekeeping service was good!

Cons:

Everything was good and as described.

2026-07-10 • via Nuitee
J
John • family_with_children • us
10
2026-07-09 • via Nuitee
T
Teresa • family_with_children • us
10
2026-07-08 • via Nuitee
B
Berta • extended_group • es
9
2026-07-08 • via Nuitee
N
Nesrin • family_with_children • tr
8
2026-07-07 • via Nuitee
C
Celeste • couple • us
10
This place is definitely worth the money.
Pros:

It was beyond awesome. I liked being in walking distance to the Magnificent Mile and the Navy Pier.

Cons:

I do wish they served bacon along side the sausage they serve for breakfast.

2026-07-07 • via Nuitee
K
Kilestockert • solo_traveller • us
10
2026-07-06 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
Pros:

Clean, friendly staff, comfortable bed, excellent location.

Enjoyed meals at (1) Xoca and (2) Ema nearby

Enjoyed v much

Cons:

Breakfast = (1) Paper plates and plastic cutlery at breakfast. Coming from Europe, we found this v surprising, bad for environment (2) lengthy queues for waffle machines (3) hot breakfast looked poor quality

2026-07-06 • via Nuitee
T
TTamasD • solo_traveller • us
6
Pros:

Location

Cons:

Late evening water started dripping from the ceiling. We were offered a room change, but it was late and my daughter was already asleep, so we just put a towel down. It turned out to be okay, but still...

2026-07-06 • via Nuitee
T
Tasanee • family_with_children • us
10
2026-07-06 • via Nuitee
U
urbonas • couple • lt
8
2026-07-06 • via Nuitee
B
Betsy • family_with_children • co
5
Cons:

No hicieron aseo dos de los 4 días y nos toco varias veces pedir toallas almohadas etc

2026-07-05 • via Nuitee
J
James • family_with_children • us
9
Great location and close to a lot of attractions. The hotel was clean, modern and great value for money.
Pros:

The location was great and felt safe inside.
The room was nice and clean and the staff were all really friendly.

Cons:

The fire station is next door so the sirens were going off quite regularly. It didn’t spoil anything for me personally but some may not like it.
Our toilet was broken and flushed continuously unless you wiggled the flusher.

2026-07-04 • via Nuitee
K
Kerry • family_with_children • us
9
2026-07-04 • via Nuitee
B
Brianna • couple • us
5
Decent, probably wont stay again
Pros:

The location is great!

Cons:

The room was warm and some parts of the hotel like the elevator was dirty. The bathroom could be better cleaned and the toilet seat was not properly secured. The parking is not actually on the property but 2 blocks away.

2026-07-03 • via Nuitee