Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (3250 reviews)
33 West Illinois , Chicago , us
+1 312-832-0330

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3250 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
E
ESTEBAN • family_with_children • mx
9
Pros:

Muy bien

Cons:

El desayuno podría tener un poco más de variedad de fruta cortada y el plato principal alguna otra opción

2026-07-25 • via Nuitee
M
Michael • family_with_children • us
6
Everything in Chicago is overpriced & so is this place for $600/night. Weed smell is overwhelming.
Pros:

Location

Cons:

Bathrooms need updating

2026-07-24 • via Nuitee
M
Mayra • family_with_children • mx
10
Good hotel
Pros:

Perfecto

2026-07-24 • via Nuitee
B
Barajas • family_with_children • us
5
Pros:

The pool was nice

Cons:

The lady at front desk was rude and hung up on me when I called for my $100 refund that I never got

2026-07-23 • via Nuitee
J
James • family_with_children • us
1
2026-07-21 • via Nuitee
M
Marco • extended_group • it
1
Pros:

Esperienza terrificante!

Cons:

Sporca, scortesi, cari e incompetenti

2026-07-21 • via Nuitee
S
Salvador • extended_group • us
10
2026-07-21 • via Nuitee
K
Kemmer • family_with_children • us
10
2026-07-20 • via Nuitee
K
Kathy • couple • gb
10
Would stay here again
Pros:

The location was fantastic . The room was spacious , quiet and very comfortable beds.

2026-07-20 • via Nuitee
J
Joseph • couple • gb
8
Cons:

Paper plates at breakfast.

Gym facilities - broken cable machine.

2026-07-19 • via Nuitee
D
Dalit • family_with_children • il
10
Pros:

החדר נקי, כל יום מגיעה חדרנית לסדר ולנקות.
ארוחת הבוקר נחמדה

2026-07-18 • via Nuitee
A
Agustin Nicolas • extended_group • ar
10
2026-07-16 • via Nuitee
A
Agustin Nicolas • extended_group • ar
10
Excelente
Pros:

Excelente estadía, super recomendable este hotel.

2026-07-16 • via Nuitee
M
Mercy • solo_traveller • us
9
2026-07-15 • via Nuitee
D
David Storey • solo_traveller • us
10
2026-07-14 • via Nuitee
M
Melissa • family_with_children • us
9
2026-07-13 • via Nuitee
K
Ken • family_with_children • us
8
2026-07-12 • via Nuitee
T
Trenece • extended_group • us
8
2026-07-11 • via Nuitee
H
Hayes • extended_group • us
10
Great
Pros:

Everything was good

Cons:

N/A

2026-07-11 • via Nuitee
S
Sachez salas • extended_group • us
10
2026-07-11 • via Nuitee