Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (3323 reviews)
33 West Illinois , Chicago , US
+1 312-832-0330

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 3323 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
K
Kala • family_with_children • us
10
Excellent
Pros:

Clean, very helpful and professional

2026-09-12 • via Nuitee
D
David • couple • us
8
Pros:

Good location. Convenient to walk to things.

2026-09-12 • via Nuitee
M
Michal • family_with_children • us
8
Great location place
Pros:

Locations, cleanliness, breakfast

Cons:

uncomfortable sofa bed

2026-09-12 • via Nuitee
C
Carolyne • family_with_children • us
8
2026-09-11 • via Nuitee
S
Soumaya • family_with_children • ma
8
2026-09-11 • via Nuitee
M
Mark • family_with_children • nl
7
Goeie ligging!
Pros:

Super ligging, 5-10 min lopen richting de Magnificient Mile, paar minuten lopen naar de River. Hotel oogt schoon en verzorgd. Eerder inchecken was geen probleem.

Cons:

Kamer wat gedateerd en wat vochtplekken zichtbaar. Prijs wat hoog voor wat je krijgt. Ontbijt is geen hoogstandje.

2026-09-11 • via Nuitee
M
Maryory • family_with_children • us
10
Awesome
Pros:

Cleaning.

Cons:

Everything liked it.

2026-09-11 • via Nuitee
M
Maranda • couple • us
6
Average
Pros:

Location!

Cons:

The room was extremely hot. The air was not working very well

2026-09-09 • via Nuitee
L
Ledia • couple • us
5
Pros:

Nothing was a standout.

Cons:

Parking too expensive.

2026-09-09 • via Nuitee
M
Michele • solo_traveller • us
6
Overall good except for the late night sirens!
Pros:

Room was good. Clean and had everything I needed including phone charger which I forgot in the car

Cons:

My room was on the side of the building next to the fire station which trucks came in and out of (sirens on) multiple times through the night! At some point they stopped or I was too exhausted to hear them anymore. If I were to book here again, I would request to be on the opposite side of the hotel. Parked at the self-park garage but it was an easy walk/access to the hotel so did not mind that.

2026-09-09 • via Nuitee
L
Lin • couple • us
8
2026-09-09 • via Nuitee
C
Clément • family_with_children • fr
9
Pros:

Breakfast, pool, location, room, staff, wifi, were all very good nothing to say about

2026-09-09 • via Nuitee
A
Andrea Giuseppe • family_with_children • it
8
Soggiorno a Chicago
Pros:

Hotel molto vicino al centro della città. Struttura bella e funzionale, camera confortevole. Colazione all'americana abbondante e variegata che predilige il salato al dolce.

Cons:

Il parcheggio, in un multipiano convenzionato con l'Hotel, era a pagamento e molto costoso (58$ a notte).

2026-09-08 • via Nuitee
A
Amy • couple • us
10
Great location and staff.
Pros:

Location

Cons:

AC had a hard time cooling room, but hotel had a fan that they brought up which was so helpful. The outdoor temp was 95+ so it was hard to keep anything cool.

2026-09-08 • via Nuitee
M
Marie • couple • us
6
Pros:

Close to my event.

Cons:

I got there late, I had bought stuff to heat in microwave . No microwave in room so I had to go to bed hungry. Also couldn’t change the channels cable box was not where it should have been.

2026-09-06 • via Nuitee
E
eric • extended_group • ca
6
Pros:

pas de pression ni debit dans la salle de bain
a la reservation j ai contacte l hotel qui m a confirmer avoir un parking pour les motos . Je suis alle a ce parking et eu un ticket car c etait interdit pour les motos il est tres rarte de trouver un parking pour moto a Chicago dans le Loop cela m'a coute au total 300US$ de parking pour deux 40heures.

Cons:

j ai apprecie que la personne de l hotel a compris mon probleme de parking et m afait une remise sur le prix de la chambre

2026-09-05 • via Nuitee
A
adreyan • solo_traveller • us
10
2026-09-04 • via Nuitee
S
Sharon • couple • us
10
Great customer service!!
Pros:

Location and service

2026-09-04 • via Nuitee
S
Samir • family_with_children • us
10
2026-09-04 • via Nuitee
M
Mariah • couple • us
10
2026-09-03 • via Nuitee