Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (3181 reviews)
33 West Illinois , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3181 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
M
Monika • solo_traveller • us
10
2026-06-13 • via Nuitee
R
Rose • family_with_children • us
8
Great location, good breakfast - would stay again!
Pros:

The breakfast buffet was great each morning! The location is spectacular- you can walk to the river in 5-7 minutes and the red line access is one block away! There are places to eat everywhere around the hotel and it was a short Lyft ride to anything we wanted to do. The staff were very friendly and helpful. The elevators were always quick and easy to access. After a certain time there was a security guard on site monitoring the door and requiring people to scan their card which I appreciated. Everything was clean and maintained. There is a fire station very close that you can hear at times but it did not bother us at all, in fact the breakfast area has a large glass wall facing it so it was fun to watch their station from the hotel and see all the activity happening (like them testing out the ladder each morning)!

Cons:

I wish there were smart TVs in the rooms so people could stream/cast from their phones to watch things in the evening or log in/out of the apps. There is only basic cable accessible which is outdated. There was no fan in the bathroom which is tough when multiple people share a small room (or the one in our room didn't function). You could hear people's doors slamming very late and very early so it would help to put some slow closing devices on the doors for sure.

2026-06-10 • via Nuitee
A
Abdul Baqi • family_with_children • ca
8
2026-06-10 • via Nuitee
M
Mackenzie • couple • us
10
2026-06-10 • via Nuitee
S
Steven • couple • us
10
Great place to stay, very welcoming!
Pros:

Everything was walking distance from this location, calling Ubers for the night life was great. & staff was exceptional. Easy to find as well.

Cons:

Nothing overall great experience

2026-06-08 • via Nuitee
L
Larodrick • couple • us
10
2026-06-08 • via Nuitee
B
Brian • extended_group • us
10
Great place would stay again
Pros:

Very clean and great location

Cons:

Nothing

2026-06-06 • via Nuitee
G
Gene • couple • us
10
Pros:

Centrally located near the Red Line and restaurants / bars

2026-06-06 • via Nuitee
M
Mehmet • family_with_children • tr
9
2026-06-04 • via Nuitee
K
Katelyn • couple • us
9
2026-06-04 • via Nuitee
S
Sylvia • solo_traveller • us
9
Pros:

Nice hotel. Great location, within walking distance of everything. Good breakfast too. And I appreciate the locked doors at night for added security

2026-06-02 • via Nuitee
R
Renee • family_with_children • us
10
Excellent
Pros:

The personnel at the front desk were great; the room was good and clean; breakfast

Cons:

Parking was a distance away and had to pay for it, but probably the norm for downtown Chicago

2026-06-01 • via Nuitee
G
Gerald • family_with_children • us
8
Very nice clean hotel. Would definitely recommend
Pros:

Very nice hotel right in downtown Chicago

Cons:

The pool was not good. More of a pool for the kids

2026-05-30 • via Nuitee
K
Kolomiichuk • family_with_children • us
8
2026-05-30 • via Nuitee
F
flora • family_with_children • it
5
2026-05-29 • via Nuitee
N
Natacha • solo_traveller • us
10
Wonde
Pros:

Great time planning to go back in the summer

Cons:

Staff calling me two o'clock in the morning

2026-05-28 • via Nuitee
J
Julien • solo_traveller • fr
10
Pros:

La disponibilité du personnel

2026-05-28 • via Nuitee
H
Hanee • family_with_children • us
10
2026-05-28 • via Nuitee
D
Dennis • family_with_children • us
9
2026-05-28 • via Nuitee
S
Sarah • family_with_children • us
8
2026-05-28 • via Nuitee