HOTEL LAS FUENTES

Hotels
8.1 (36 reviews)
1RA CERRADA MARIANO MATAMOROS 1RA CERRADA MARIANO MATAMOROS , Tepotzotlán , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Family rooms
Garden
Private parking
See all facilities

Review Highlights

Pros:
Very clean rooms
Well-located and central
Cons:
Poor cleanliness in public areas
Service issues with payment methods

Categories

Cleanliness
6.74
Multiple cleanliness issues mentioned, including dirty areas around the pool and unmaintained rooms.
Service
8.71
Generally acceptable service, but some issues with payment method and reception.
Location
9.25
Well-located, very central, making it easy to access surrounding areas.
Room Quality
8.2
Rooms reported as very clean, with general quietness contributing positively.
Amenities
7.23
Amenities like the pool had issues, and internet connectivity was poor.
Value for Money
8.19
Perceived value aligns with the price but hindered slightly by cleanliness and amenities.
Food and Beverage
8.24
No specific mentions, assumed average for the hotel tier.
Overall Experience
8.21
Overall expectations met but with notable issues that could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:57

Property Description

Tranquil Getaway in Tepotzotlán

Convenient Location: HOTEL LAS FUENTES is ideally situated near major attractions like Basilica of Our Lady of Guadalupe and Soumaya Museum, making it a perfect choice for travelers.

Comfortable Accommodation: Each room at the hotel offers a cozy retreat with amenities such as a garden view patio, flat-screen TV, and plush bedding, ensuring a relaxing stay.

Exceptional Service: The dedicated staff at HOTEL LAS FUENTES is committed to ensuring your needs are met, providing friendly assistance and guidance throughout your stay.

Experience the charm of Tepotzotlán at HOTEL LAS FUENTES. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 360 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 36 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.21
F
Francisco Javier • solo_traveller • mx
9
2026-07-20 • via Nuitee
M
Miguel • solo_traveller • mx
1
Chinches en la cama
Cons:

Aparentemente estaba limpio, sinceramente de primera impresión era agradable, pero a la hora de dormir la cama estaba llena de chinches. De inmediato fuimos a recepción con la chinche en la almohada y la recepcionista minimizó la queja, se limito a decirle al gerente que los huéspedes comentaron que vieron una chinche.
Nos salimos de inmediato, que horrible que no cuiden esos detalles, ahora tengo la preocupación de haber traído huevecillos a mi casa.
Qué mal gusto que les lleves la prueba de lo que está mal en su hotel y lo hagan ver cómo si no fuera nada.

2026-06-28 • via Nuitee
V
Vicente • solo_traveller • mx
10
2026-06-18 • via Nuitee
L
Luciano • solo_traveller • mx
10
2026-06-11 • via Nuitee
F
Fernanda Paulina • solo_traveller • mx
10
2026-05-04 • via Nuitee
E
Estrada • couple • mx
7
2026-04-18 • via Nuitee
I
Isaac • couple • mx
1
2026-04-02 • via Nuitee
J
Josè Miguel • couple • mx
10
Pros:

Limpieza y buen trató

2026-03-14 • via Nuitee
M
Miriam • couple • mx
10
Pros:

La ubicación

Cons:

Todo me encanto

2026-03-09 • via Nuitee
L
Luciano • couple • mx
10
Pros:

El tamaño de la habitación

2026-03-03 • via Nuitee
L
Luis Enrique • couple • mx
10
Cons:

Atención del personal deficiente

2026-03-02 • via Nuitee
L
Lilia • couple • mx
1
descepción y coraje
Pros:

Nada, el personal está ausente casi todo el tiempo. Debe tocar un timbre para llamar al encqargado y tarda en llegar. Otros huéspedes querían el servicio y corrieron con la misma suerte.

Cons:

La ubicación, el trato del personal y la alberca cerrada.

2025-12-28 • via Nuitee
F
Fernando • couple • mx
10
2025-12-27 • via Nuitee
J
José Ángel • couple • mx
10
2025-12-22 • via Nuitee
A
Ana Carmen • couple • mx
10
Viaje exprés
Pros:

La ubicación, las instalaciones y la limpieza.

Cons:

Que decía que la alberca era climatizada y no lo está, no me pude meter bien. :(

2025-12-18 • via Nuitee
L
Lilia • couple • mx
9
Muy lindo todo
Pros:

El trato del personal y que todo está muy limpio

2025-12-18 • via Nuitee
M
Miranda • couple • mx
9
Pros:

Todo estuvo excelente

Cons:

Que no había café para una taza en la noche

2025-12-17 • via Nuitee
L
Luciano • couple • mx
10
Pros:

Su habitación , sus instalaciones

2025-12-17 • via Nuitee
I
Imogen • solo_traveller • gb
5
2025-11-27 • via Nuitee
M
Moran • couple • mx
5
Cons:

La alberca helada y sin internet

2025-11-20 • via Nuitee