The Chelsea Harbour Hotel & Spa London

Hotels
Millennium Hotels
9 (3117 reviews)
Chelsea Harbour , London , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
High-quality food
Cons:
Need for updates
Some broken fixtures

Categories

Cleanliness
8.21
Some reviews mentioned that fixtures were broken or not working, suggesting the need for updates.
Service
9.68
Many reviews praised the attentive, friendly, and exceptional service provided by the staff.
Location
9.22
The hotel location was frequently highlighted as great, quiet, and convenient.
Room Quality
8.67
Rooms were described as spacious and comfortable but did have mentions of needing updates.
Amenities
9.2
Amenities such as the spa and the marina view rooms were well-received.
Value for Money
8.66
Good value was noted, with appreciation for the services provided relative to the price.
Food and Beverage
9.21
Food quality received high praise, particularly the exceptional dishes at the hotel restaurant.
Overall Experience
9.18
Overall sentiment from multiple reviews indicates a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Luxurious Suites and Penthouses

Indulge in 5-star luxury with our 154 suites and 4 penthouses, offering stunning views of Chelsea Harbour Marina and the River Thames. Each accommodation is designed to provide the perfect stay in Chelsea, ensuring comfort and elegance during your visit.

Harbour Bar and Terrace Dining

Experience alfresco dining like never before at our Harbour Bar and Terrace, where you can enjoy majestic views while savoring a fusion of British and Mediterranean cuisine. Treat yourself to expertly crafted cocktails or a glass of refreshing Champagne in a picturesque setting.

Relaxing Spa and Health Club

Unwind at The Spa at The Chelsea Harbour Hotel, where luxury meets relaxation. Enjoy a variety of therapeutic treatments, holistic experiences, and pampering services in a warm and inviting environment. Take advantage of our health club facilities, including a 17-metre indoor swimming pool and fitness suite, for the ultimate rejuvenation.

Book your stay at The Chelsea Harbour Hotel & Spa for an unforgettable experience in the heart of Chelsea.

Important information:

Please note the extra bed price does not include breakfast for the additional guest in the room.

The credit card used to make the booking will need to be processed at check-in and an additional GBP 100 authorization per stay will be made on arrival.

Private parking is possible on site (reservation is not needed) and costs £85 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9
Based on 3117 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
S
stephenaG3403EG Couples
10
Great service
Pros:

Chelsea Harbour Hotel
I had a spa and dinner with my partner
We have dined in so many top place but one server Mona stood out exceptionally, that you don’t get from so many top places
She’s extremely good very professional
We will highly recommend this place to anyone interested for the experience
Great service 👍

2026-08-08 via Tripadvisor
G
Gehan family_with_children lk
9
A hotel with good value for money...
Pros:

Friendly staff, Large rooms

Cons:

Breakfast was average.

2026-08-08 via Nuitee
D
Deborah solo_traveller gb
1
2026-08-08 via Nuitee
H
Hamida family_with_children ae
1
2026-08-07 via Nuitee
C
Catherine couple gb
10
Fabulous hotel & staff
Pros:

Everything

Cons:

Maybe more menu changes for a longer stay

2026-08-06 via Nuitee
C
Catherine couple gb
10
Great hotel & staff
Pros:

Everything

Cons:

Aircon could be better in room 409

2026-08-06 via Nuitee
A
Alex solo_traveller gb
9
Pros:

Friendly staff relaxing atmosphere and free upgrade

Cons:

Room service I received item that I didn't order due to confusing communication when placing my order over the phone. Was frustrating in the end.

2026-08-06 via Nuitee
D
danielmS5565RK Solo travel
10
Fabulous hotel, huge suites, super comfortable beds all for very reasonable prices this hotel comes with a top team
Pros:

I have stayed 2 months in this hotel over the past 12 months and I can recommend it highly. Great location, close to Uber Boat, all the rooms are big spacious suites will appointed and reasonably prices. Most importantly is the team. They are all exemplary. Zakia, Mohit, Najoat, Azmer running the front desk are all stars. Archie, Paulina and Josie take good care of the Gym, Spa and Pool. The pool is full size and a rarity in London. Dont hesitate to stay at this Property.

2026-08-05 via Tripadvisor
D
Daniel couple gb
8
2026-08-04 via Nuitee
R
Roberts solo_traveller gb
1
Awful Hotel
Pros:

The location was the only decent thing with this hotel

Cons:

Dirty hotel with rude and grumpy staff.
Vomit on the flat roof below us was there for the 3 days of our stay.
Certainly not 5* treatment at this hotel

2026-08-04 via Nuitee
N
nahlaa804 Family
10
Amazing stay
Pros:

I had an amazing stay at the hotel and the night receptionist Hadi was a key reason for me having such an amazing stay he was really great and helpful I hope to see him every time I visit. An amazing receptionist.

2026-08-03 via Tripadvisor
P
pesib2017 Friends getaway
8
Happy Visit
Pros:

Had a lovely time. Good service. Nishant was really good looking after us.

2026-08-03 via Tripadvisor
S
sabs849 Friends getaway
10
No word are enough. Great experience. Will be back
Pros:

Amazing experiences the food , view and everything was top notch. Special thanks to Nishat who look after us very well make sure all was perfect for our girls ME time. Highly recommended for parties or relaxing time. Shab and her besties

2026-08-03 via Tripadvisor
C
ChloeAndHenry Couples England
10
Amazing afternoon tea!
Pros:

Enjoyed an amazing afternoon tea for two!

We were given the choice of where to sit and chose the terrace which was lovely and peaceful. The choice of tea was excellent and the food was amazing. The staff were also very kind - we would definitely recommend as a special treat!

2026-08-03 via Tripadvisor
C
Cihan family_with_children tr
8
2026-08-03 via Nuitee
Q
Q148RUjohnb Couples
10
Wonderful hotel in a stunning setting
Pros:

Had a very peaceful and relaxing stay at The Chelsea Harbour Hotel. Service was excellent throughout the stay. The suite (720) was very spacious, though the décor could be considered a little dated. We had a good size balcony with a table and chairs, with stunning views over the marina and London skyline. The suite was well laid out, with an excellent bathroom featuring separate W/C, bath and walk-in shower, along with double vanities. Bed was huge and very comfy. Air conditioning was quiet and effective, despite the hot weather.

We had both lunch and breakfast in the hotel’s restaurant, The Anchor. Food and service at lunch was excellent, with our gluten free needs being well accommodated. Breakfast was good, being a little disappointing due to somewhat limited GF options. We didn’t sample the spa facilities so cannot comment on them.

Overall an excellent and very memorable stay.

2026-08-02 via Tripadvisor
B
B.M. couple nl
9
2026-08-02 via Nuitee
1
160cheriee Friends getaway
10
Lovely customer service
Pros:

Really lovely staff especially mona

2026-08-01 via Tripadvisor
M
MsShera305 Family London, England
10
Excellent customer service
Pros:

I went for my birthday and Katia the trainee receptionist was the best. Kind and courteous. I'm very grateful to have stayed here, nothing is too difficult and they even left a beautiful birthday surprise in my room - the room was immaculate.

2026-08-01 via Tripadvisor
W
W6967SOmarthah Solo travel
10
Exceptional stay and wonderful Service!
Pros:

I stayed here in June 2026 for a leisure trip. The room was spacious, spotless, and featured a very comfortable bed. The front desk staff mr hadi went out of their way to help us with local directions, and the breakfast buffet was delicious. The location is ideal, just a short walk from the imperial wharf station. Great value for money—I will gladly return!"

2026-07-30 via Tripadvisor