Thompson Chicago, by Hyatt

Hotels
Thompson Hotels
9.2 (905 reviews)
21 East Bellevue Place , Chicago , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good location
Cons:
Missing coffee maker
Noise from heating system

Categories

Cleanliness
9.26
Rooms were clean and well-appointed.
Service
9.73
Staff is extremely attentive and kind, with memorable personalized touches.
Location
9.27
Great location with easy access to dining and shopping.
Room Quality
9.22
Rooms are modern, classy, and spacious.
Amenities
8.75
Missing coffee maker/cappuccino machine, but overall amenities are good.
Value for Money
8.71
Good value considering the great location and service.
Food and Beverage
9.26
Food quality is good, with various dining options nearby.
Overall Experience
9.43
Overall a fantastic experience with memorable moments and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:17

Property Description

Luxury Boutique Hotel in Chicago City Centre

Modern Amenities: Every guest room at Thompson Chicago features a flat-screen cable TV, a mini bar, and luxurious bath amenities. Enjoy a relaxing rain shower experience during your stay.

Culinary Delights: Indulge in handmade pastas, grilled seafood, and signature cocktails at the upscale on-site restaurant, Nico Osteria. For a more private dining experience, guests can opt for in-room dining options.

Fitness and Recreation: Stay active during your visit with access to the 1,000 square foot fitness centre at the Chicago Thompson hotel. Explore nearby attractions like Millennium Park, Oak Street Beach, and the Chicago Lakefront just minutes away.

Book your stay at Thompson Chicago now to experience luxury and convenience in the heart of the city.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Wi-Fi access is free for up to 1 GB of use. Extra WiFi access of up to 2.5 GBs can be purchased at an additional fee for gaming and movie watching purposes.

Please note that the restaurant will be undergoing renovations beginning January 27th, and no meals will be available during this time.

The restaurant Nico and Salon Nico. are closed for renovations. AM room service will be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

9.2
Based on 905 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
T
Tom couple us
10
Lov the Thompson.
Pros:

Everything

Cons:

Nothing

2026-08-28 via Nuitee
R
RonnieBW Family Grand Rapids, Kent County, Michigan
10
Amazing care!
Pros:

The location was Chicago. The atmosphere and room were amazing. The service went beyond my expectations thanks to Ahmad, Myron and other staff. I was in town to meet up with my family to celebrate my birthday. I will definitely stay at this hotel again thanks to the care we received from Ahmad and Myron.

2026-08-15 via Tripadvisor
S
Sanja couple us
10
2026-08-15 via Nuitee
T
T5822NTsophiab Friends getaway
10
Myron is the best!
Pros:

Myron was such a welcoming & attentive host! Truly the best kick off to our long weekend stay. He greeted us with a smile, checked on us as we waited for our room & brought us waters. Thanks Myron!

2026-08-14 via Tripadvisor
R
ronalddP5158SA NONE
10
Definitely on my list for Chicago stays
Pros:

Nice boutique hotel attached to Tavern on Rush. Cozy and comfortable. Clean with an extremely helpful staff. Great location!!

2026-08-13 via Tripadvisor
E
elizabethjN5603DN NONE
10
Outstanding location and outstanding staff!
Pros:

Really beautiful hotel with top-notch employees. The beds were very comfortable, and the location cannot be beaten!!

2026-08-12 via Tripadvisor
S
shauns547 Business
10
Best first impressions
Pros:

Lily welcomed me in and was amazing! She went above and beyond when checking me in, I am off to a great start here!

2026-08-12 via Tripadvisor
E
EFGia Family
10
A wonderful stay
Pros:

Excellent service by Ahmad and Jackie. We had a brief problem with air conditioning and the maintenance guy was prompt and friendly. Dinner at Tavern on Tush was excellent too. Location is young and vibrant. Highly recommend

2026-08-11 via Tripadvisor
K
kimdN1333DI Business
6
So many options in Gold Coast
Pros:

The location is great, but the staff was either hit or miss. The room was just average (worn sofa and view of a parking lot from a corner room). Valet is crazy expensive, but not a whole lot of other options. The gentlemen at the valet were lovely and funny. I enjoyed the bathroom and overall size of the room. The Gold Coast has so many options for hotels; I might explore others for next month's trip. Still waiting for my checkout bill - it's been 5 days.

2026-08-11 via Tripadvisor
K
kymp839 Friends getaway Atlanta, Georgia
10
Another amazing stay at the Thompson
Pros:

We stay at the Thompson every year. Myron was always so kind and welcoming. He really made this years trip amazing. He’s very thoughtful and provides great recommendations.

2026-08-10 via Tripadvisor
O
O2140TXericp Couples
10
Great hotel in a great neighborhood
Pros:

Had a great time at the hotel. Myron was excellent and very polite, greeting us every chance he could.

2026-08-10 via Tripadvisor
C
cherylf554 NONE Philadelphia, Pennsylvania
10
Summer in the city
Pros:

The staff was exceptional and helped with anything we needed. Water bottles for the hot summer days and friendly doormen and front desk. Highly recommend.

2026-08-07 via Tripadvisor
K
kater12cl Business Atlanta, Georgia
10
Always consistent and lovely
Pros:

Lovely stay. Myron at the front door was always attentive and helpful. Michael Maddox bellman went above and beyond. Everyone so nice. Room very clean and perfect cold.

2026-08-06 via Tripadvisor
B
bill_keep Couples Philadelphia, Pennsylvania
10
Excellent as before - great staff
Pros:

Our very nice stay began with Myron at the door, and he took care of us all the way to the room - pleasant and professional. Lily at the desk greeted us warmly and, as one expects at The Thompson, was helpful and equally pleasant and professional. The facility is very comfortable and well located but the staff make any hotel experience.

2026-08-06 via Tripadvisor
G
geoffr864 Friends getaway
10
Great location and friendly team
Pros:

Great location and access to a variety of restaurants with walking distance of a short drive. Quiet hotel with really friendly and professional staff. Kudos to Ody for helping fix a reservation too! I look forward to staying here again!

The room was quiet and super clean. The bed was really comfortable and nice too.

2026-08-06 via Tripadvisor
R
Roam48497941365 Friends getaway
10
Great experience
Pros:

What a wonderful experience we had at the Thompson!! From the moment we stepped on the property was greeted by Myron who immediately took our bags from the car and directly into the lobby. Myron even walked us to a coffee e shop that we inquired about. We had the pleasure of being checked in with Ahmad who was extremely accommodating since I had two separate reservations. One booked with points and the other booked with a credit card, he was able to upgrade our room with no hassle or back and forth. We really enjoyed our lake view room. Thank you Thompson for a great experience in the Windy City.

2026-08-05 via Tripadvisor
2
215brucey Couples
10
Wonderful Stay!
Pros:

Location/neighborhood is perfect with several convenient and good places to eat and drink. Hotel was classy with good service. There was no vending on each floor. Myron at the bell desk was a great help nightly with getting ice at the front desk. It was a wonderful stay!

2026-08-05 via Tripadvisor
H
Hwc88 Business Atlanta, Georgia
10
Great Chicago Hotel
Pros:

Beautiful hotel, extremely friendly and efficient service (thanks, Lily!!) and such a comfortable bed. Highly recommend.

2026-08-05 via Tripadvisor
M
maria family_with_children mx
10
dias con familia en chicago
Pros:

ubicacion

2026-08-05 via Nuitee
J
Jennifer extended_group us
10
Great place to stay!
Pros:

Great location in the heart of the Gold Coast

Cons:

Nothing

2026-08-05 via Nuitee