Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Self parking (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean establishment
Cons:
Poor breakfast quality
Unexpected extra charges
Parking communication issues

Categories

Cleanliness
8.1
Clean and well-maintained rooms, but minor complaints about overall standards.
Service
8.6
Friendly and courteous staff, though there were a few gaps in service.
Location
9.1
Excellent location with easy access to key areas, making it very practical.
Room Quality
7.6
Room quality varied; some guests appreciated it, while others found it disappointing.
Amenities
8.1
Good amenities available, although some guests desired more kitchen facilities.
Value for Money
7.6
Mixed reviews on value; experiences were negatively affected by unexpected extra charges.
Food and Beverage
7.1
Breakfast was often described as subpar and lacking variety.
Overall Experience
8.6
Overall pleasant stay with some gaps, but many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Convenient Parking Options
Parking is a breeze at our hotel, with both self-park and valet options available. The car park underneath the hotel provides easy access, and our Concierge team is ready to assist with valet parking from Binara Street.

Modern Amenities
Enjoy the convenience of our onsite gym, accessible 24/7 for all guests. For eco-conscious travelers, we offer two Tesla electric car charging ports in our car park, making it easy to stay charged up during your stay.

Delightful Dining Experience
Start your day right with a full breakfast buffet at Redsalt Restaurant. For guests looking to include breakfast in their stay, we offer various rates with different policies to accommodate everyone's needs.

Book now to experience these fantastic amenities and more at our hotel!

Important information:

There is parking available at the car park underneath the hotel. To self-park, enter the car park from the left-hand side of the hotel driveway, from Binara Street. For valet parking, enter the hotel driveway from Binara Street and our Concierge team will assist you.

Self-parking is $35 per day.. Please note that parking is subject to availability and cannot be reserved in advance. Please note that the parking height limit is 6.2 feet. Unfortunately we are not able to accommodate oversize vehicles. Two Tesla electric car charging ports are available for guest use in the Crowne Plaza Canberra car park.

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club or JCB credit card.

Can we please add a section at the bottom of the description stating

Please note that Photo ID is also required at check in and a copy may be retained on file.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 32 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4918 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.1
Overall Experience: 8.6
J
Jiranun solo_traveller au
7
Pros:

Location, breakfast

Cons:

No

2026-06-13 via Nuitee
S
Shell family_with_children au
8
Great location ,relaxing stay
Pros:

It was lovely , great location !

Cons:

It was understaffed at breakfast

2026-06-12 via Nuitee
B
Brett couple au
10
2026-06-12 via Nuitee
S
Sha solo_traveller au
3
2026-06-12 via Nuitee
I
itsmerodeo Business Canberra, Australian Capital Territory
10
Great hotel city centre location
Pros:

Recently I stayed at Crowne Plaza Canberra over the long weekend and had a fantastic experience.

The rooms were quiet, comfortable, and felt relaxing despite the hotel being exceptionally busy. The central location makes it easy to access Canberra’s key attractions, restaurants, and shopping areas.

I particularly enjoyed the hotel’s spaces, which create a modern atmosphere throughout the hotel. Breakfast each morning was crazy busy but excellently managed although had some wait times.

What impressed me most was the team, with more than 600-800 ppl at least occupying the building during a busy long weekend, the staff remained professional, friendly, and attentive at all times. The way they managed the busy period while still delivering genuine care was truly commendable.

A big thank you to the entire team for a wonderful stay. I would happily return and highly recommend Crowne Plaza Canberra to anyone visiting the capital.

2026-06-11 via Tripadvisor
E
Elaine family_with_children au
5
We’ve stayed here a few times but time to try a different place.
Pros:

Rooms were neat and the park view was great.

Cons:

The breakfast buffet was a waste of money because it was a 20 min wait to get in and then no food. Ordered an omelette which then took 15 mins to get it. That and a coffee were the only things we ate. Poorly planned and probably understaffed for a busy long weekend.

2026-06-11 via Nuitee
M
Merilyn family_with_children au
8
Great motel with fantastic location and great staff!
Pros:

Breakfast is great with fantastic selection and great staff. Facilities are good and the location is excellent so close to everything .

Cons:

Better quality of towels and more staff put on when busy.

2026-06-09 via Nuitee
T
TIMOTHY couple au
8
2026-06-09 via Nuitee
A
Ajay family_with_children au
4
Hotel needs upgrade, bathroom, parking and amenities inside the room
Pros:

Location
Reasonable clean rooms
Minibar had good collection

Cons:

Check-in time was too long (long queue with fewer staff), plus to no space to park the car for check-in
Bathroom looked pretty old
Had to pay for parking - most hotels don't
Parking was full on day 1, had to park outside on the street far away!
Kettle lid got stuck a few times - looks very old
Towels looked pretty old

2026-06-09 via Nuitee
R
Rits family_with_children au
9
2026-06-09 via Nuitee
W
Wylie family_with_children au
7
A hotel in the heart of Canberra where the rooms appear outdated, but gets the job done.
Pros:

Good location, easy to check in and out. Buffet breakfast was satisfactory.

Cons:

Carpark can be difficult to find parking, and there are narrow areas move car around and park. Room furnishings are outdated. Tap had small leak which didnt bother me but it should be fixed. Hot water in shower kept losing pressure.

2026-06-09 via Nuitee
E
Ersan solo_traveller au
5
Pros:

Friendly staff

Cons:

Outdated, rooms were not clean/serviced throughout duration of our stay. Bkfast buffet was underwhelming.

2026-06-09 via Nuitee
R
Romana solo_traveller au
9
2026-06-08 via Nuitee
H
Holly family_with_children au
8
Great
Pros:

Closeness to city

Cons:

Check in time wait

2026-06-08 via Nuitee
K
Karsten couple au
7
outdated
2026-06-08 via Nuitee
V
Vishetra family_with_children au
9
2026-06-08 via Nuitee
A
Anil Jose couple in
9
2026-06-08 via Nuitee
P
Peter_VUJ family_with_children au
7
good location but shabby
Pros:

great location

Cons:

hotel is quite run down and shabby.

2026-06-08 via Nuitee
K
Kate family_with_children au
8
Pros:

Location was great. Room was perfect for our family of 4

Cons:

Didn’t like that we had to pay additional fee for parking. Should be included in room. Add it as part of the price.

2026-06-08 via Nuitee
M
Maria family_with_children au
7
Just needs a little update with the bathrooms there very old
Pros:

Was ok

Cons:

Was ok

2026-06-08 via Nuitee