Manly Pacific Sydney MGallery Collection

Hotels
•
MGallery
8.4 (1816 reviews)
55 North Steyne Road, Manly , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.74
There were complaints about dirtiness in the room and a general lack of cleanliness.
Service
9.21
The staff were exceptionally friendly and provided excellent service.
Location
9.25
The hotel is situated in a great location with convenient access to local amenities.
Room Quality
7.7
Rooms were noted as dated, with some guests mentioning cleanliness issues.
Amenities
8.23
Generally good amenities, though the bathrooms were noted as dated.
Value for Money
7.69
Guests felt the hotel was overpriced compared to the quality provided.
Food and Beverage
8.74
Breakfast received high praise, though some found meal pricing to be high.
Overall Experience
8.61
Overall a pleasant experience, though marred by some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Beachfront Luxury
Located in Sydney, Manly Pacific Sydney MGallery Collection offers a stunning beachfront accommodation just 50 meters from Manly.

Luxurious Amenities
Indulge in the comfort of air-conditioned rooms with flat-screen TVs, private bathrooms, and sea views available. Enjoy a delicious à la carte breakfast daily and unwind at the on-site restaurant and bar.

Convenient Facilities
With a fitness centre, terrace, and activities like hiking and cycling nearby, guests can make the most of their stay. Don't miss the 24-hour front desk, room service, and family rooms for a truly relaxing experience.

Ready to experience beachfront luxury at its finest? Book your stay at Manly Pacific Sydney MGallery Collection now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that the parking costs are as follows: - Overnight guest AUD 85 per day - Valet parking AUD 100 per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1816 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.61
J
Janet • solo_traveller • gb
10
I had the most lovely experience staying here - the staff made my stay exceptional
Pros:

It is a stunning, light, airy and beautifully designed hotel - so close to the wonderful Manly beach and in the heart of the town

2026-06-13 • via Nuitee
C
Caroline • couple • au
7
Pros:

Fabulous location and great bar downstairs

2026-06-11 • via Nuitee
C
Clare • couple • au
10
2026-06-10 • via Nuitee
R
ricky • couple • au
9
It was great and the area around Manly is lovely
Pros:

The breakfast was great with plenty of variety. The staff were great and answered every question I asked.

Cons:

The parking should be factored into the price for people with there own car. It was no fault of the Manly Pacific but I received a parking ticket while I was getting the keys to the room and organising parking.

2026-06-09 • via Nuitee
K
Katrina • couple • au
10
2026-06-08 • via Nuitee
E
Emma • extended_group • au
10
2026-06-08 • via Nuitee
L
Liesel • couple • au
9
Excellent location, great staff, a few features in the rooms are suboptimal
Pros:

What a fabulous location!! Amazing lobby decor and restaurants as well.

Cons:

The rooms have been updated but the infrastructure is quite old - creaky sliding door to the balcony with no fly screen so not able to keep the door open in summer because of insects. No extractor fan in the bathroom and one of those ‘barn door’ doors with no soundproofing and therefore no bathroom privacy. We had a connecting room and light from the next door strangers room was shining under the door (we could also hear their conversation which was a bit awkward).

2026-06-08 • via Nuitee
S
Simon • couple • au
10
We stayed as we saw that they were pet friendly, so we took our puppy. From start to finish the staff were amazing and s
Pros:

The facility is amazing and the location is stunning

Cons:

Nothing. We stay away often and from pre-arrival to check-out the service was simply phenomenal.

2026-06-07 • via Nuitee
J
Jane • couple • au
10
2026-06-06 • via Nuitee
F
Felix • solo_traveller • be
9
2026-06-02 • via Nuitee
L
Loella • solo_traveller • au
7
Pros:

The location, comfortable beds, friendliness and willingness to accompdate by the staff, fairly fast room service.

Cons:

Room wasn't as clean as expected. Lots of dust in corners, a hair on floor in bathroom, I wiped near the coffee machine and the cloth came away with yelloe residue. Just small things that make you question how well all things are cleaned.

Room service menu and availability - a more diverse menu, doesn't need to be fancy, but some more simple options. Maybe even option for room servi e from the Italian restaurant too?

Also, a 24 hour option, or even a bit later would be amazing. My flights always arrive in NSW late and room service is closed by check-in.

All staff were really amazing however there were a few communication errors. I requested a cot five times but it never arrived. Also a few smaller communication things between departments.

Overall, just some small things that you would expect from accomodation at the level of Manly Pacific and its prices. These can be easily fixed too!!

2026-06-02 • via Nuitee
J
Julie • couple • au
5
Look great, until your there
Pros:

The position was great, straight across the road from the beach

Cons:

Apparently we got an upgrade, however that meant a balcony with no chairs, no desk, no chairs in the room. The shower drain was blocked you could actually the mould build up in the drain. This meant no shower for me.
While they gave us a bottle of wine to say sorry for the lack of chairs and the wait to receive this doesn’t fix the issue
Sleeping was also an issue as I’m not sure what construction or what is going on but the noise started at 6am woke us both up. Certainly ended a very average experience

2026-06-02 • via Nuitee
J
Jane • couple • au
10
2026-05-31 • via Nuitee
R
Roy • couple • au
8
Cons:

The bed covers were too hot over night

2026-05-29 • via Nuitee
C
Courtney • couple • au
2
Total disappointment, not a 5 star stay
Pros:

Location was the only positive

Cons:

This hotel does not reflect a 5 star premises as advertised. The photos depicted online are not even close to how our room presented. The hotel is extremely outdated and dirty. There were carpet stains all throughout the hotel corridors and within our room, and the general cleanliness of the bathroom was deplorable. Totally unacceptable to be advertised as five stars, this hotel is closer to a 3 star. We feel totally duped.

2026-05-26 • via Nuitee
C
Claudia • extended_group • gb
9
2026-05-24 • via Nuitee
L
Lisa • solo_traveller • au
10
Just perfect
Pros:

The staff were and continue to be a great support to me. They have gone beyond caring in thheir support to me especially the management of all areas. I cannot recommend this hotel higher enough. 🩷🩷

Cons:

Kindnrss and support

2026-05-22 • via Nuitee
J
Juris • couple • au
10
Pros:

The location on Manly Beach is perfect.

Cons:

Nothing

2026-05-21 • via Nuitee
M
Mylin • solo_traveller • dk
2
Dårlig oplevelse
Pros:

Det lå godt ud til strand promenaden.

Cons:

Vi kom sent første dag. Vi fik nr. 143, det længst væk beliggende værelse uden vindue til det fri. Meget mørkt og småt. Badeværelset gammelt og slidt med dryppende vandhane i håndvasken. Klagede næste morgen. Langt og længe skulle vi flyttes. Alt pakkes sammen og lod det blive til overflytning om eftermiddagen.
Vi fik så nr. 232, et lidt større værelse men stadig ikke plads til kufferter, som måtte ligge på gulvet i gang passage. For få bøjler. Værelset lå ved siden af hotellets restaurants udsugning, som kørte konstant. Larm og meget dårligt lugtende af friture og udsugning af fedt især. Vi kunne ikke bruge altan, som også var fedtet og beskidt. Men værre var, at lugten trængte ind på værelset, vi kunne lugte friture udsugningen. Det sidder i tøjet og håret. Alt tøj og overtøj skal vaskes og renses, når vi er hjemme d. 21.05.
Jeg gik hver morgen i receptionen og bad dem om at gå
På værelset og lugte samt hjælpe os. De trak på skuldrene og gjorde intet. Ved udcheckning sagde jeg venligt, at det ikke havde været i orden, og sagde også at det var udtryk for arrogance. Vi havde valgt et femstjernet hotel og havde forventet service og venlighed. Ingen tilbud om 2. flytning og refusion.

Hotellet har tæpper på værelser og gange, som er slidte og plettede. Jeg har astma. Det var ikke godt!

Poolen på tagterrassen blev ikke rengjort.
Det var udsugning på taget, som larmede og lugtede meget, når du ville ligge og slappe af.

Saunaen måtte ikke bruges, kun ved bestilling til gus.

Hotellets 5 stjerner er på ingen måde berettiget.

Jeg vil gerne have jeres hjælp ved booking.com til refusion og foreholdelse af klagen. Jeg kom ikke igennem.
Jeg ser frem til at høre fra jer.

2026-05-19 • via Nuitee
S
S.Svasti • family_with_children • th
9
2026-05-18 • via Nuitee