Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Excellent Breakfast
Good Amenities
Cons:
Cleanliness Issues
Old Room Quality
High Price for Some Rooms

Categories

Cleanliness
8.18
There were a few complaints about cleanliness, including dirty tissues left behind.
Service
9.15
Most reviews praised the staff for being friendly and accommodating, though there was one negative incident.
Location
9.19
The hotel is ideally located close to town and many attractions, which was frequently highlighted positively.
Room Quality
7.64
Some rooms were noted as needing upgrades and air conditioning issues were reported.
Amenities
8.67
The breakfast and in-house restaurant received positive mentions, and parking was appreciated.
Value for Money
8.13
While generally good, some guests felt the price was high for the room quality.
Food and Beverage
9.18
Breakfast was described as excellent and many found the dining options convenient.
Overall Experience
8.65
Positive overall sentiment with a few issues that guests encountered, but many would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:34

Property Description

Stunning Views and Convenient Location

The Crowne Plaza Queenstown offers breathtaking views of Lake Wakatipu and the Remarkable mountain range, all while being just a short walk from Queenstown's main attractions and the beach.

Luxurious Rooms and Dining Experience

Each room at the hotel features a balcony with courtyard, mountain, or lakeside views, modern design for comfort, flat-screen TV, and complimentary WiFi. Indulge in international cuisine at the on-site restaurant, threesixty, or relax with a drink in the lounge while enjoying the scenic beauty.

Relaxation and Recreation

Guests can enjoy a good night's sleep with the Sleep Advantage program, access the fully equipped fitness center, and benefit from complimentary ski gear storage. In the summer, unwind in the outdoor courtyard with live performances or join free Yoga sessions in January and February.

Book now to experience the perfect blend of luxury and convenience at Crowne Plaza Queenstown.

Important information:

Please note that there is a 2% charge when you pay with an American Express and JCB credit card. All other credit cards have a 2% credit card surcharge. Please note the bed and breakfast inclusive rates apply to the total number of adults as booked. Child breakfast rates will be charged in addition by the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2396 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
R
Raul • couple • au
8
Good
Pros:

Good

Cons:

Our room is too far from the elevator

2026-09-12 • via Nuitee
D
Daniel • solo_traveller • au
8
2026-09-10 • via Nuitee
S
Sean • family_with_children • au
8
Pros:

Queenstown room 601, view was amazing.

Cons:

Bathroom was out dated, need to remove the bath (shower over Bath) and put a shower in (no bathtub)

2026-09-09 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-09-08 • via Nuitee
J
Janiece • couple • au
9
Pros:

Location

Cons:

Long walk from lift to our room

2026-09-07 • via Nuitee
F
FAISAL • couple • kw
10
2026-09-07 • via Nuitee
S
Stephen • couple • au
10
2026-09-05 • via Nuitee
M
Marie • solo_traveller • jp
8
2026-09-04 • via Nuitee
J
Joshua • couple • au
7
2026-09-04 • via Nuitee
C
Coreena • solo_traveller • au
8
Amazing location
Pros:

Amazing location right in the town center, large rooms and very friendly staff.

Cons:

Slow and inoperable lifts, very basic rooms that need a bit of a refresh. Valet parking as only onsite parking is disappointing.

2026-09-02 • via Nuitee
M
Margaret • couple • au
10
Perfect stay with friendly staff
Pros:

Location was perfect. Staff were very friendly and accommodating. Will definitely stay here again

Cons:

Nothing

2026-09-02 • via Nuitee
V
Vanessa • couple • nz
6
Pros:

The view and location were excellent.
Check-in was prompt and staff provided an early check-in as our room was ready

Cons:

Room was a little tired, the fabric was torn on the arm of the chair, the bathroom was showing signs of wear

2026-09-01 • via Nuitee
K
Karina • family_with_children • au
7
2026-08-31 • via Nuitee
R
Rose • couple • nz
10
Pros:

Fabulous Views, location and balcony

2026-08-31 • via Nuitee
K
Kym?Marie • solo_traveller • au
8
2026-08-30 • via Nuitee
T
Tim • family_with_children • au
9
Brilliant location for a family trip
Pros:

Excellent location

Cons:

Room is modest but it’s honestly totally fine.
Would be good to have a tv that can connect to streaming services

2026-08-29 • via Nuitee
J
jeremy • couple • nz
7
2026-08-29 • via Nuitee
8
888vha • solo_traveller • au
8
Great location
Pros:

Location is excellent didn't have to drive much

Cons:

Rooms were a little cramped

2026-08-29 • via Nuitee
N
Natalie • solo_traveller • au
10
2026-08-29 • via Nuitee
M
Magdalena • solo_traveller • au
10
Great place to be
Pros:

Breakfast
Location
Customer Service
Cleanliness
In the centre of the city
An amazing view
Very convenient, a lot of tour buses stop just next to hotel

Cons:

Beds are to soft

2026-08-29 • via Nuitee