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Facilities
Property facilities
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Swimming nearby
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Electric bicycle charging station
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Packed lunches
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation Options
Crowne Plaza Surfers Paradise offers a variety of ocean-facing rooms and deluxe suites, providing guests with stunning views of the Gold Coast coastline or hinterland from their private balconies. Wake up to the soothing sound of the ocean and indulge in a relaxing stay amidst luxury and comfort.
Dining Experiences
From food and beverage services in the tropical gardens by the resort-style pool to private dining at Balthazar Wine & Dining, guests can enjoy a range of culinary delights. Experience Queensland’s only revolving restaurant, Four Winds 360°, offering fresh seafood and Australian fusion cuisine while soaking in breathtaking sunset views.
Convenient Location and Attractions
Situated between Cavill Avenue and Broadbeach, the hotel provides easy access to entertainment, shopping, and dining options. Explore nearby attractions such as The Star Gold Coast Casino, Theme Parks, and Sea World, all within a short drive from the property. Book now for a memorable stay at Crowne Plaza Surfers Paradise.
Please note that for reservations that have not been paid prior to arrival, the property will pre-authorize your credit card for the full accommodations amount anytime after booking to validate sufficient funds for your reservations. For more information, please contact the property using the contact details found on the booking confirmation.
Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
Please note all breakfast inclusive rates are for up to two adults only. Additional charges apply for extra guests.
Guests under the age of 18 years of age can only check-in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
A deposit may be required at the property.
Property Policies
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Parking
Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
At the end of the day we wanted to watch a movie. Crome Cast wasn't working. Over the following hour we were told different things by different staff. Some said it was no longer supported. Others said it could be fixed. In the end it was, but this was very dissapointing.
Very comfortable bed & pillows
Very clean rooms & supply water & tea & coffee
Breakfast very good
Staff exceptional
Horizon revolving restaurant excellent
Nothing I didn’t really like
Beautiful property… well placed… close to everything
Horizon… delicious
We were really excited about spending a relaxing weekend night at your hotel.. Unfortunately, our experience was significantly affected by noise from the adjoining room. The connecting door between the rooms did not provide adequate soundproofing, and we were woken at approximately 6:30am by loud music and conversation from neighbouring guests.
Ironically, we were in the hotel's designated quiet zone, which made the experience particularly disappointing.
At a minimum, we would expect a hotel room—especially one located within a quiet zone—to provide sufficient sound insulation to ensure a restful stay. Instead of the relaxing and enjoyable morning we had anticipated, we were woken much earlier than planned.
I want to emphasise that our concerns relate to the room itself rather than the staff, who were consistently helpful and professional
Nice views, super clean, nice location!
Buffet breakfast didn’t included barista coffee or avocado.
Location, pool, breakfast were all nice.
We had booked a room for 4 people and only had 3 towels in the room on check in. We called several times to ask politely for extra towels, and when the phone was finally answered were told they would bring some up. They never turned up at all. We'd have been better off going to the pool to get a spare pool towel to use for the bathroom. Which in the end we did in the morning. I also called a few times prior to arriving with Qs on the car park, and the phone always rang out. There was 1 lady on check in at the hotel. They must be understaffed. And this was on a busy Saturday.
Pool & Spa
$25 per day parking was not disclosed so an additional $200 for the 7 days!
Slight noise from adjoining rooms - toilet flush/water running through pipes but not too bad, just something to note.
I landed on a really well priced room and actually got an extra bed (which obviously wasn’t needed) and overall, it just added to the luxury and comfort of the night’s stay. I will likely return at some point.
Very nice
Nothing
Great location, nice room & views.
Unfortunately the traffic sounds are incredibly loud. We were on the 18th floor and it genuinely sounded like the door to the balcony was open, I went and checked. The shower pressure was so strong it hurt my skin, the shower door didn’t close properly.
The elevators took quite a while to arrive and had sticky, dirty buttons.
The breakfast buffet was lacking. I had bacon which was burnt and dry, there wasn’t a lot of variety, the omelette chef put the wrong things in my omelette and we ordered coffees which cost a fortune.
Great room, view and room facilities
Think you need to have a proper bar for a drink - the bar open was an extension of the relish restaurant and had no ambience and the sports bar outside was not so great - small and noisy.
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