Hyatt Place Mystic

Hotels
Hyatt Place
8.8 (1043 reviews)
224 Greenmanville Avenue , Mystic , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Comfort
Overall Experience
Cons:
Food and Beverage
Breakfast no longer included

Categories

Cleanliness
9.26
The hotel is spotless and the rooms are very quiet.
Service
9.23
Staff was very friendly and delivered an outstanding level of hospitality.
Location
9.27
Location can't be beat; close to attractions and quiet.
Room Quality
8.72
Big, well-appointed comfortable room.
Amenities
8.25
Breakfast was great but not included during some stays.
Value for Money
8.71
Tremendous value for the quality of service and accommodation.
Food and Beverage
7.76
Breakfast was just 'fine,' but it was free on the day we were there.
Overall Experience
9.23
Exceptional stay and confident recommendation for corporate stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 06:20

Property Description

Luxurious Amenities
Experience ultimate comfort with a heated outdoor swimming pool, a fitness centre, and a 24-hour front desk at Hyatt Place Mystic. Enjoy free wifi throughout the property and unwind in guest rooms equipped with a minibar, microwave, and a flat-screen TV with cable channels and streaming services.

Delicious Dining Options
Start your day right with a delicious buffet breakfast and later unwind at the on-site bar. Indulge in a variety of culinary delights without leaving the comfort of the hotel.

Prime Location
Conveniently situated near top attractions, including Mystic Seaport Museum, Mystic Aquarium, and the historic downtown riverfront, all just a 5-minute drive away. Explore the best of Mystic with ease during your stay.

Book now for a memorable and relaxing stay at Hyatt Place Mystic.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1043 reviews
Cleanliness: 9.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
M
Myers family_with_children us
10
We will now be staying at Hyatt brand
Pros:

Clean,modern and a bit fancy too

Cons:

Loved it all

2026-07-02 via Nuitee
D
Dror family_with_children il
8
Pros:

מעולה

2026-07-02 via Nuitee
M
Marie-Alix family_with_children fr
1
Hôtel à déconseiller !
Cons:

Nous avons réservé une chambre pour 6, en précisant bien que nous serions 2 adultes et 4 enfants. Et là, on nous donne une chambre avec 2 lits de 130cm et un canapé-lit de tres mauvaise qualite, sans couette ni oreillers.
Après avoir dit à la réception que nous trouvions cela très moyen, la standardiste nous a dit qu'elle était désolée mais ne pouvait rien faire.
Scandaleux de prétendre que cette chambre pouvait accueillir 6 personnes.
Résultat : le matelas du canapé lit était tellement mauvais que nous l'avons mis par terre. Et 3 d'entre nous ont dormi par terre sur des coussins. Un comble !
A aucun moment on a senti que l'hôtel était prêt à faire quelque chose pour aller dans notre sens. Sens du service client déplorable. Dommage !

2026-06-28 via Nuitee
M
Maureen couple us
10
Pros:

I loved how clean our room was

2026-06-28 via Nuitee
G
GreenAustinJ NONE Austin, Texas
10
Like a Luxury Boutique Hotel for its Hospitality Quality, Just Hidden in a Corporate Hotel Chain Body
Pros:

This may be a well run corporate mid-tier chain level of hotel but with the management and staff’s level of commitment to detail and care, it felt like a high level luxury boutique experience.
This Hyatt Place Mystic should be a model for how to run other Hyatt Places. The bedding, deliciousness of breakfast, great layout of the room, and excellent level of detail the staff put in to being truly hospitable made this head and shoulders above other Hyatt Place experiences.
The location just off I-95 but still off enough to feel serene was perfect. And you are in strolling distance to good restaurants. Ask the front desk for their list of suggested places to eat. It was a great list. We changed our dinner plans to Trattoria Amalfi thanks to that recommendation list and it was So Good!
Also: this hotel keeps its outdoor pool heated to 85F plus open until 10 pm in the summer, their bedding is so comfortable, the landscaping is beautiful and the property is so well cared for.
Whomever is in charge of this place is crushing it! I highly recommend a stay.

2026-06-16 via Tripadvisor
C
clintonb647 NONE
10
Recommended stay
Pros:

Our stay was great. The staff was welcoming, the room and all parts of the hotel were well kept and clean. Breakfast had a great selection and was good tasting and the dining area was nice too. It is within walking distance to the aquarium which was a great experience as well.

2026-06-14 via Tripadvisor
T
travelgirl315 Family Canton, Georgia
8
Great location
Pros:

Very comfortable stay, clean rooms. The staff was friendly and helpful with a forgotten toothbrush. The breakfast was great, with a variety of hot and cold options. It was in an area convenient to downtown Mystic, the Mystic village shopping, and seaport museum. Twisters ice cream, a short drive away offered a nice spot for sunset. The room did have a small bathroom for the size of the room, and the bed was on the soft side. Would recommend.

2026-06-13 via Tripadvisor
C
Cathlean family_with_children us
10
2026-06-11 via Nuitee
F
frostsa3 NONE Litchfield, Connecticut
10
Mystic Hyatt Exceptional customer service
Pros:

Hyatt Mystic is extremely clean; staff very helpful; they go out of their way to make your stay fantastic. Also having coffee and tea available 24/7 in the check-in area a real plus.

2026-06-10 via Tripadvisor
M
marjontx NONE Allen, Texas
10
A Great Night’s Rest!
Pros:

Clean, spacious rooms with comfortable beds and pillows. The staff was friendly. The amenities were great and the lobby sported modern decor. The breakfast was your standard hotel fare. We would stay here again!

2026-06-10 via Tripadvisor
L
Lee369444 Family East Rockaway, Long Island, New York
10
Great stay
Pros:

The hotel is beautiful, our room was spotless and spacious (we had the double queen room with sofa bed) and the staff is wonderful. The room had a coffee maker (with ceramic mugs!), ironing board and iron, hair dryer, flat screen TV, full-size mirror, great lighting and plenty of room on the vanity to put our toiletries. The sink is outside of the room with the toilet and shower . Great water pressure and temperature in the shower. Complementary breakfast was served each morning and complementary coffee, tea, lemon water and apples were available in the lobby during the day. I love that the room did not have carpeting. The hotel is very close to Olde Mystick Village and the Mystic Aquarium. We were able to walk there, but note that there are some uphill parts on the route. We took an Uber to downtown Mystic. Very easy and only minutes away. Can’t wait to return.

2026-06-08 via Tripadvisor
R
roknsolr Couples
10
Great stay in Mystic!
Pros:

The stay was excellent. Hotel was centrally located and close to local attractions.
The hotel was clean and staff was very friendly and attentive. The breakfast was very well equipped, beyond "Continental".

2026-06-06 via Tripadvisor
S
Sagerman solo_traveller us
9
The gentleman who was at the front desk that afternoon/evening was very nice, knowledgeable and respectful. Great di
Pros:

Clean, close to highway without being loud.

Cons:

N/A

2026-06-05 via Nuitee
A
Alexandra couple us
10
2026-06-02 via Nuitee
J
joegI8277JQ Business New Orleans, Louisiana
10
Business Trip in New London
Pros:

The whole team was outstanding. They went above and beyond to make my handicapped wife feel comfortable and made sure she had everything she needed while I was off site. What a huge help.

2026-05-27 via Tripadvisor
M
MittenStater NONE Troy, Michigan
10
Nice property; good location
Pros:

Hyatt Place in Mystic is a nice property. Rooms are bigger than average, with a sitting area and a desk, making it more comfortable than most. The room was clean and included a refrigerator and coffeemaker. The only odd thing is that the door to the bathroom/shower is so close to the toilet that you have to maneuver your way around before you can close the door. The location is within walking distance to Old Mystic Village with shops and restaurants and to Mystic Seaport. It is a short drive to the downtown area, which can have challenging parking, but it was nice being away from the more crowded area of Mystic. The staff was friendly and helpful.

2026-05-24 via Tripadvisor
K
Karen family_with_children us
5
Pros:

Location was good, pool was clean room was good size

Cons:

The beds were not queen size and they were lumpy and very uncomfortable

2026-05-24 via Nuitee
J
Jane family_with_children us
10
2026-05-22 via Nuitee
E
Elana solo_traveller il
10
2026-05-20 via Nuitee
D
Diane family_with_children us
8
I stayed for work
Pros:

Breakfast was good and had many options.

Cons:

Pillows

2026-05-20 via Nuitee