Hyatt Place Mystic

Hotels
•
Hyatt Place
8.8 (1077 reviews)
224 Greenmanville Avenue , Norwich , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Comfort
Overall Experience
Cons:
Food and Beverage
Breakfast no longer included

Categories

Cleanliness
9.26
The hotel is spotless and the rooms are very quiet.
Service
9.23
Staff was very friendly and delivered an outstanding level of hospitality.
Location
9.27
Location can't be beat; close to attractions and quiet.
Room Quality
8.72
Big, well-appointed comfortable room.
Amenities
8.25
Breakfast was great but not included during some stays.
Value for Money
8.71
Tremendous value for the quality of service and accommodation.
Food and Beverage
7.76
Breakfast was just 'fine,' but it was free on the day we were there.
Overall Experience
9.23
Exceptional stay and confident recommendation for corporate stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 06:20

Property Description

Luxurious Amenities
Experience ultimate comfort with a heated outdoor swimming pool, a fitness centre, and a 24-hour front desk at Hyatt Place Mystic. Enjoy free wifi throughout the property and unwind in guest rooms equipped with a minibar, microwave, and a flat-screen TV with cable channels and streaming services.

Delicious Dining Options
Start your day right with a delicious buffet breakfast and later unwind at the on-site bar. Indulge in a variety of culinary delights without leaving the comfort of the hotel.

Prime Location
Conveniently situated near top attractions, including Mystic Seaport Museum, Mystic Aquarium, and the historic downtown riverfront, all just a 5-minute drive away. Explore the best of Mystic with ease during your stay.

Book now for a memorable and relaxing stay at Hyatt Place Mystic.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Location

Guest Reviews

8.8
Based on 1077 reviews
Cleanliness: 9.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
S
Sandra • couple • us
10
Pros:

The staff

Cons:

The bathroom was very small

2026-09-16 • via Nuitee
C
Cathrine • solo_traveller • se
8
2026-09-08 • via Nuitee
B
bill • solo_traveller • us
3
Cons:

Received a confirmation email acknowledging that a pet was accompanying me with a statement saying that "no additional charges" would be incurred only to find out at check-in that there was an additional $100 fee. Ridiculous that I was not informed before check-in about this.

2026-09-08 • via Nuitee
K
Karen • couple • us
10
Lovely hotel, convenient to everything great in Mystic. Friendly and helpful staff!!
Pros:

The hotel is beautiful and our room was very spacious and well-appointed. Breakfast was tasty with lots of choices and the coffee was excellent!! The staff was very friendly and helpful.

Cons:

The chairs in the lobby where we sat for breakfast are super low. As an older person it was hard to get up and down from them! The location is lovely, surrounded by trees, but making a left out of the parking lot is difficult because there's a curve that cars come around quickly.

2026-09-05 • via Nuitee
S
Sung W • family_with_children • us
10
Pros:

Super clean and very comfortable

Cons:

One of the elevator wasn't working for whole stays

2026-09-04 • via Nuitee
R
RUBEN • family_with_children • es
8
2026-08-30 • via Nuitee
N
Nicole • family_with_children • us
3
2026-08-28 • via Nuitee
P
Patricia • couple • us
8
2026-08-23 • via Nuitee
E
Estella • family_with_children • us
10
2026-08-20 • via Nuitee
E
Erin • family_with_children • us
10
2026-08-18 • via Nuitee
M
Melissa • family_with_children • us
5
Relaxing
Pros:

Breakfast/clean

Cons:

Staff was not helpful or friendly

2026-08-18 • via Nuitee
S
Soudi • couple • us
9
The staff at front desk did not provide information regarding time for breakfast. We missed that .
2026-08-18 • via Nuitee
C
Chi Fai • family_with_children • gb
8
Clean, good rooms and beds, and pool. Great for families.
Pros:

Really useful family rooms with two doubles and a sofa bed, which works great for families. Clean and staff friendly and helpful. Nice swimming pool.

Cons:

Facilities basic. Buffet breakfast limited options and average.

2026-08-17 • via Nuitee
L
Lauren • solo_traveller • us
10
only stayed one night, but it was great
Pros:

very nice
Very clean!

2026-08-15 • via Nuitee
K
kengl2021 • NONE • Clemmons, North Carolina
10
Great Hyatt location
Pros:

Fantastic stay at the mystic hyatt. Great location and equally impressive staff. Very busy but staff kept it going smoothly.

2026-08-14 • via Tripadvisor
N
Nancy • couple • us
10
Cons:

The duvet on the bed was much too heavy for the summer

2026-08-10 • via Nuitee
M
Martha • solo_traveller • us
8
Cons:

They stopped breakfast at 9:00 which is early for people on vacation and then I could not even get a bowl of fruit from them. Also the first room I went to had no working phone or TV. They did change it immediately though..

2026-08-10 • via Nuitee
R
R715XVstephenl • NONE • North Andover, Massachusetts
10
Great trip
Pros:

Clean and comfortable. Great bed. All the extras you would need ( pool,breakfast, gym etc.) Near everything you'll want to visit in Mystic.

2026-08-08 • via Tripadvisor
4
458randyh • NONE • New York City, New York
6
Great location good choice
Pros:

I have never before stayed at a Hyatt Place (usually stay at Marriotts due to Bonvoy membership). We chose the hotel as we wanted to be near the downtown but did not want to pay 1000/night for a B and B. The Hyatt was clean, the room large, the breakfast decent for a free buffet. A little issue with the AC (room too cold). The location was awesome and the most important reason we choose it. Very close to the Aquarium. Also not too far a walk into town for dinner (1.5 miles). Sidewalks all the way.

2026-08-08 • via Tripadvisor
T
Terrycrna • NONE • Springfield, Fairfax County, Virginia
10
Location and great customer service
Pros:

Great location for visiting the US Coast
Guard Academy while also experiencing the wonderful town of Mystic. Great staff here that are responsive and willing to go above and beyond to make our stay memorable. Will definitely stay again.

2026-08-02 • via Tripadvisor