Hyatt Place Boise/Towne Square

Hotels
Hyatt Place
8.2 (928 reviews)
925 North Milwaukee Street , Boise , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and welcoming staff
Great location
Cons:
Breakfast service issues
Some rudeness from staff
Inconsistencies in cleanliness

Categories

Cleanliness
7.66
Clean property with some issues in public areas as mentioned.
Service
8.63
Mixed feedback; most staff were friendly, but one instance of rudeness noted.
Location
9.17
Great location near various attractions, well-received by guests.
Room Quality
8.12
Rooms were generally clean and comfortable, though some reported dated decor.
Amenities
8.15
Good amenities including a pool and breakfast, but some complaints about breakfast service.
Value for Money
8.11
Perceived as good value, especially during discounted rates.
Food and Beverage
7.16
Breakfast quality varied; some guests found it lacking.
Overall Experience
8.63
Overall a positive experience, with several guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Luxurious Amenities
Hyatt Place Boise/Towne Square boasts an indoor pool, 24-hour fitness centre, and free Wi-Fi in all rooms. Relax in comfort with a flat-screen TV, refrigerator, and coffee machine in each room.

Convenient Services
Enjoy a free transfer service, 24-hour reception, and on-site café. Take advantage of meeting facilities, dry cleaning, and guest launderette for a stress-free stay.

Ideal Location
Located in Boise, just 7 km from Boise Air Terminal Airport, this hotel offers convenience and comfort for all travelers.

Experience the perfect blend of luxury and convenience at Hyatt Place Boise/Towne Square. Book now for an unforgettable stay!

Important information:

Please note that all pets must be housebroken, and only dogs under 50 lbs are allowed on site. Please contact Hyatt Place Boise/Towne Square directly for additional information regarding pet policies and fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 928 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
R
Rountree couple us
9
2026-07-03 via Nuitee
J
Jose family_with_children us
8
2026-07-03 via Nuitee
A
Angie couple us
10
Pros:

Clean and good location

2026-07-02 via Nuitee
C
Cote family_with_children us
8
Great central location. Near restaurants and a cool river flowing next to it.
Pros:

Great central location. Near restaurants and a cool river flowing next to it.

Cons:

NA

2026-07-01 via Nuitee
E
Emma couple us
8
2026-07-01 via Nuitee
S
Sharon couple us
8
2026-07-01 via Nuitee
C
Cote family_with_children us
8
Great central location. Near restaurants and a cool river flowing next to it.
Pros:

Great central location. Near restaurants and a cool river flowing next to it.

Cons:

Na

2026-07-01 via Nuitee
E
Elizabeth solo_traveller us
5
Pros:

Breakfast was nice. Well organized and the staff was nice. The front desk old lady was extremely rude about our Chihuahua needing 100$ deposit each night for our two night stay non refundable. I booked our room to celebrate my daughter's graduation which they knew ahead of time it was supposed to be a pool party. During our full stay the pool was closed. Ice machines only available on request from the desk other machines all out of order.

2026-07-01 via Nuitee
B
Benson couple us
5
All in all , stay was adequate.
Pros:

Accessible location with many shops and restaurants nearby.

Cons:

Room was clean , though the pull out couch bed had a terrible mattress ( seen better in jail )and there were no blankets for the bed. Only a cover sheet and thin top sheet. slept on couch.

2026-07-01 via Nuitee
T
Tazon couple us
1
2026-06-30 via Nuitee
S
Snider solo_traveller us
8
Pros:

Everything

Cons:

None

2026-06-29 via Nuitee
M
Mong solo_traveller us
9
2026-06-28 via Nuitee
S
Spencer extended_group us
1
2026-06-28 via Nuitee
L
Leslie solo_traveller us
4
2026-06-27 via Nuitee
J
Jeff couple us
10
Tess at reception is the best and this property is amazing!
Pros:

Friendly reception by Tess and the entire staff; great facility and location, perfect place to stay in Boise.

2026-06-27 via Nuitee
M
May family_with_children us
9
In general, it was good place to stay. Will visit again.
Pros:

Good location, staff are nice, facilities are well set up.

Cons:

Wish there are staff to check on the pool, the towels were out , no one refilled. And the hallways ac are so so str9!g, it was so cold when we got out of the pool area.🥶

2026-06-26 via Nuitee
S
Sonmi solo_traveller us
1
I COULD NOT STAY BECAUSE THEY SOLD MY ROOM BEFORE I GOT THERE.
Pros:

I COULD NOT STAY BECAUSE THEY SOLD MY ROOM BEFORE I GOT THERE. I am explaining further "what didn't you like" section. Pleases follow up with the company and make sure this didn't happen to anyone else.

Cons:

I COULD NOT STAY BECAUSE THEY SOLD MY ROOM BEFORE I GOT THERE.
I drove 4 hours more to stay there instead of staying where I was. I wanted to stay where I was because I had already driven 8 hours from Colorado, but my daughter recommended staying in a bigger city since I was traveling alone. I took her advice and made a reservation. Even though I was tired, I kept going, thinking I could relax when I got there. I got there at 1:40 AM and met a lady who said sorry, but there was no room available for me. My bladder was full, and all my energy was drained, but I had to walk out. I had to drive another hour to get to the Rest Area, and went to the bathroom and slept there. Someone needs to explain this, but no one contacted me to do so. I am so pissed.

2026-06-25 via Nuitee
P
Paula solo_traveller us
10
absolutley what i needed
Pros:

it was very clean an accomidating

Cons:

nothing it was very relaxing an nice

2026-06-24 via Nuitee
A
Andrea solo_traveller us
8
2026-06-24 via Nuitee
W
Wei family_with_children us
9
2026-06-24 via Nuitee