Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas by IHG

Hotels
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Holiday Inn Express
8.6 (608 reviews)
333 West John Carpenter Freeway , Irving , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Poor cleanliness
Subpar breakfast
Service inconsistency

Categories

Cleanliness
8.18
Several reviews mention cleanliness but also complain about issues such as the hotel not being thoroughly cleaned and room conditions being subpar.
Service
8.65
Mixed feedback: some guests praise the friendly staff, while others had issues with responsiveness to concerns.
Location
9.69
Most reviews positively highlight the hotel’s proximity to local attractions, like the Irving Convention Center.
Room Quality
9.14
Guests appreciated the room features and comfort, despite some concerns about maintenance.
Amenities
8.67
Average feedback regarding amenities, some praise breakfast while others found it lacking.
Value for Money
8.13
Concerns about pricing not matching the service quality and overall experience.
Food and Beverage
7.68
Reviews indicate that food and beverage options, especially breakfast, require significant improvement.
Overall Experience
8.65
A mix of positive and negative experiences; guests express willingness to return but cite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:01

Property Description

Convenient Location
Situated just off Highway 114, our hotel is a short 15-minute drive from Dallas/Fort Worth International Airport and a stone's throw away from the vibrant Toyota Music Factory.

Modern Amenities
Each room at Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas features complimentary Wi-Fi, a flat-screen TV, refrigerator, and microwave, ensuring a comfortable stay for all guests.

Relaxation and Fitness
Guests can unwind by taking a dip in the outdoor pool, stay active at the fitness center, or make use of the 24-hour front desk and business center facilities.

Experience comfort and convenience at its best - book your stay at Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 608 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.65
B
Brian • solo_traveller • us
6
2026-05-30 • via Nuitee
J
Johnna • family_with_children • us
9
Pros:

We traveled from out of state for a concert. Our room was great and clean. The staff was excellent and very friendly. Would definitely stay again.

2026-05-29 • via Nuitee
O
Omar • couple • us
10
2026-05-29 • via Nuitee
B
B. Renfroe • couple • us
7
Staff tried to come in our room
Pros:

Comfortable bed and room. Nicely appointed.

Cons:

Staff making way too much noise outside our room way too early in the morning. Then tried to come in our room!

2026-05-26 • via Nuitee
F
Felicia • couple • us
9
2026-05-25 • via Nuitee
A
Amber • family_with_children • us
1
All that money, for cheap motel quality
Pros:

Location

Cons:

Everything else. The food was bad. Water leaked all over us from the ceiling during breakfast. Our toilet was broken. They didn’t give us towels, we had to ask multiple times. One of the elevators broke, making it extremely difficult to get up or down.

2026-05-25 • via Nuitee
L
Lizbeth • solo_traveller • us
3
Pros:

The room was very comfortable and spacious.

Cons:

When I arrived to check in, they didn't have a room ready for me. Even tho I had let them know I was going to be there at 10. I paid for 2 nights, starting on Friday and checking out on Sunday. I arrived there at 12( noon) on Saturday, and nothing was ready. They had to move people around to give ME MY ROOM. We waited at the lobby. Didn't get my room till 1 hour or so later. The front desk was very rude at the beginning but later changed her tone. Nothing was well coordinated. People were running back and forth to get me a room. They took another family out of a room to give it to me. Sooo embarrassing!!!!! So I paid for two nights for nothing. I got charged for both nights but only stayed there for 1. I wanted to have a room ready when we arrived, that's why I booked it for 2 nights, so it's not worth it. I still waited as if I only had reserved for 1 night.

2026-05-18 • via Nuitee
J
JDH Transport • couple • us
8
Good
Pros:

Location

Cons:

Having to reactivate the keys with every use

2026-05-17 • via Nuitee
C
Cameron • solo_traveller • us
9
Pros:

NA

Cons:

NA

2026-05-12 • via Nuitee
V
Vanessa • extended_group • us
10
2026-05-08 • via Nuitee
P
Pascual • couple • us
9
2026-05-03 • via Nuitee
L
Leonor • family_with_children • us
10
Pros:

It was convenient with everything really close

Cons:

N/a

2026-05-03 • via Nuitee
B
Bayonia • couple • us
8
2026-05-02 • via Nuitee
J
Johanna • solo_traveller • us
10
2026-04-27 • via Nuitee
L
Luis • solo_traveller • us
6
2026-04-24 • via Nuitee
E
Eguima Danielle Paule Valerie • family_with_children • bf
1
I am very dissatisfied because booking.com and the hotel did not allow me to change the date of my s
2026-04-23 • via Nuitee
B
Brittany • couple • us
10
It was comfortable and we paid a good price.
Pros:

It was nice and comfortable

Cons:

The keys quit working so many times but they fixed them I was just a pain.

2026-04-22 • via Nuitee
T
Thomas • solo_traveller • us
8
If you want to be close to the Convention Center, this is where to stay.
Pros:

If you've got a reason to be at the Irving Convention Center, this is probably the place you want to be. The rooms are clean, the staff is attentive and polite, and the breakfast is totally adequate. I walked across the street to the Convention Center instead of fussing with parking, which was wonderful. Is it the Ritz? No, it's a Holiday Inn. But it's great value for money.

Cons:

I hate driving in Dallas, and Irving is no exception. The hotel exits onto a frontage road, which means getting in is a peach, but getting out usually means making a big loop around to get back to where you need to be. Not the biggest of gripes, but if you want to do much driving while you're there, you're going to get turned around at least once, and end up driving in circles.

2026-04-20 • via Nuitee
A
Amelia (Molly) • solo_traveller • us
10
2026-04-19 • via Nuitee
G
Gary • couple • us
7
Overall a great stay. Location, staff and accommodations good to excellent.
Pros:

Staff and breakfast were excellent. Polite and smiling!

Cons:

Rooms are dated and showing their wear.

2026-04-17 • via Nuitee