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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Minimarket on site
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Indoor pool
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Shuttle service (free)
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
Review Highlights
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Property Description
Modern Amenities
Experience luxury with 42-inch flat-screen TVs, free Wi-Fi, and a refrigerator in every room at Hyatt Place Detroit Livonia.
Leisure and Fitness
Relax and unwind in the indoor pool or get active in the 24-hour fitness center during your stay.
Convenient Location
Just a short drive from Detroit city center and close to Whispering Willows Golf Course, our hotel offers the perfect blend of accessibility and tranquility.
Book your stay at Hyatt Place Detroit Livonia for an unforgettable experience!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note the pool is closed for renovations and will not be open this year 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Location
The day we went the pool was disgusting and freezing!! We had to use the net our selves to try to clean it a bit. There was a bandaid floating around. The pull sofa was so worn out no cushion. The cleaning crew came multiple times before 12pm checkout after being told repeatedly that it was too early. Stains all over the room. Just awful.
Location,easy parking,breakfast was good
Couch had stains and needed cleaned.
Breakfast was great, plenty of options
Whenever we come to Livonia it's been our default place to stay, staff,location, and driveability work for us!
GREAT LOCATIO , big rooms.
Our room was very big. The front of the hotel looked lovely.
There is lots of problems with this hotel and I will never choose a Hyatt hotel again which is sad because we've stayed in a beautiful one in Manchester in the UK which prompted me to stay in Livonia when we visited family in America for two weeks. Couldn't wait to get home to the UK.
The toilet overflowed all over the bathroom floor on arrival. We had to ask for toilet rolls every couple of days at the reception which we found embarrassing.
We had to ask for our beds to be made every day which we thought was standard practice. We had to ask for fresh towels every day as they were not replenished unless we asked for them. On arrival to this hotel, I asked if we could see the pool area and gym. To my shock and disgrace, there was a homeless man lying on a pool side sunbed fast asleep with a blanket over him. He had clearly been there all night so that then made me question the security and we felt very uneasy about staying in our room. The pool had dirty underwear on the floor and wet dirty towels which was disgusting in my opinion. The floor also had garbage on the floor. Surely someone should be monitoring these areas.The gym only has x3 treadmills and a bike so it's not fit for purpose. I actually chose this hotel because it had a pool and gym because I use these facilities back home in England.
The breakfast was awful. The only thing we could eat was toast every day unless we were offered a muffin or banana because they weren't on offer every day. Very poor breakfast. I was extremerly disappointed to have to eat of a polystyrene plate with plastic knives and forks too. There's so much more that I could mention and I took photo's of some of the issues we had. The only nice thing I could mention is the size of our room and the front of the hotel which looked lovely. Very dissatisfied and extremely disappointed to say the least.
The property is clean and well maintained.
The hotel staff were friendly, but that's where it stops. The place has a smell, it's run down, and poor upkeep. My bathroom had black mold in the shower and I found two spiders in my bed at different times.
Even though she could not see the site I inquired about for the price match for the call center rep advised me to book the room and send the documentation and then I would receive the price match and then they decline to match the price saying "they do not match that site" so why tell me to book? When I arrived at the hotel they did not have enough room s for my entire family so the front desk agent agreed to cancel w/o penalty because they did not have enough rooms to accommodate my entire family and when I checked the site to verify everything was taken care of it showed that I had checked into the hotel .. I called the desk clerk agreed to go check the room to verify no was there and no key was issued. I was so upset because all I could think was fraud. Even they know I was never there they giving me hell about giving me a refund.
I love this hotel! It is my home away from home when I am visiting family in Royal Oak. Nice breakfast, good lobby layout, unbeatable location. They need to add room safes and up the hot water in Room 629 the corner suite. One has to run the shower for 5 minutes to get hot vs. warm water. I shared that feedback last time I stayed here and it appears they are still working on it.
Undoubtedly the worst Hyatt we have ever stayed in.
This hotel is not well maintained at all. Dirty carpets, cereal in the elevator, water on tile floors in the lobby, probably from the pool area.
We had a major issue in our room on the 3rd night of our 4 night stay. Our toilet overflowed and was unusable. We notified the front desk on our way out to dinner at 5pm. We called the hotel at 8 pm to verify that it had been fixed and was told it had been fixed. We got back to the hotel at 9:30 went up to the room flushed the toilet and now the water was running out of the bathroom and on to the carpet. It was apparent that no one had been in the room since there was still water on the floor. We went back to the front desk and spoke to the person in charge. She said there was no one to fix the toilet. . that maintenance people had gone home for the night.
She then asked us if we would like to change rooms (!!!). That took an hour. Avoid at all costs!
Our stay was very wonderful 😊 We loved it there We had an unexpected 2 night stay and they extended it happily. We came in from Cincinnati and Terry kept our room on hold untill 2 am Ruffus also gave excellent service too We really loved it here
I liked that the front desk employee Refina greeted me with a smile. She was very polite and professional and she allowed me to cancel my reservations.
The hotel wasn't aesthetically pleasing. It wasn't clean to my liking. The lobby furniture was tremendously worn cracking and peeling I can't rate the room because I never made it pass the lobby.
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