Hotel Zico, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.6 (411 reviews)
200 E El Camino Real , Mountain View , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location near tech companies
Friendly and professional staff
Clean rooms
Cons:
Noisy environment
Old furniture and fixtures
Limited breakfast options

Categories

Cleanliness
8.28
Generally clean rooms, but noise issues affected perceptions.
Service
8.95
Front desk staff was polite and professional, though some service aspects could improve.
Location
9.29
Perfect location for access to major tech companies.
Room Quality
7.74
Rooms showed signs of age with outdated furniture and noise from other guests.
Amenities
8.77
Amenities were adequate but lacking in some areas like coffee supplies.
Value for Money
8.73
Good price for the location and facilities.
Food and Beverage
8.28
Breakfast options were limited but decent.
Overall Experience
8.75
Overall a positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:04

Property Description

Mediterranean-Inspired Decor
Experience a touch of the Mediterranean at Hotel Zico in Mountain View. Enjoy the vibrant and unique Mediterranean décor in each guest room, creating a warm and inviting atmosphere for your stay.

Modern Amenities
Indulge in modern amenities such as free WiFi, iPod docking stations, and flat-screen TVs in every room. Unwind in the evening with a film from the hotel's DVD library or stay entertained with the video-game console provided in your room.

Convenient Location
Conveniently situated just a short drive away from Stanford University and downtown Palo Alto, Hotel Zico offers easy access to nearby attractions like California's Great America Amusement Park. With Mineta San Jose International Airport also in close proximity, your travel plans are made hassle-free.

Book your stay at Hotel Zico today for a delightful blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking 4 rooms or more, different policies and additional supplements may apply.

.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

8.6
Based on 411 reviews
Cleanliness: 8.28
Service: 8.95
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
T
Tung solo_traveller us
9
2026-08-21 via Nuitee
K
Kristina extended_group us
10
Great and would stay again
Pros:

Clean, breakfast was really good, they spruced up the eggs,staff was very helpful even the night front desk person who was on a computer screen. I would stay there again. Oh, and it was close to shoreline amphitheater.

Cons:

Not sure I loved there not being an in person front desk person. The people above us were very noisy at 230am and I would have liked to ask someone to go and ask them to be quiet. It happens at hotels, but it felt weird not to have someone on site.

2026-08-18 via Nuitee
H
Hector couple us
9
2026-08-11 via Nuitee
A
andrei couple us
2
Didn’t even happen
Pros:

Location it is a very nice property.

Cons:

I reserved it online and I got a message not even one exit away, saying that the manager didn’t want me there because he felt that I had camped out which it was never on the property and instead of talking about it, he made a knee jerk reaction, which caused me a very expensive Uber and an even more expensive hotel because I had to scramble the last second so if it were flagged when I booked it that wouldn’t have been that much of a problem for me, but the fact that they waited until the last second to notify me was not good at all. And I’m familiar with the property of stayed your time times and my buddy is staying at the property right behind it so there is a reason for my decision and because I was thrown in a tail spin at the 10th hour it wasn’t cool and I’m going back down to San Jose tomorrow as of right now I’ve been stuck in Mountain View because they allowed the reservation to be booked and then reneged on it at the last second. So I literally spent half the day feeling very sick just due to stress and it could’ve all been easily avoidable so I didn’t really appreciate that and in the future when you attempt to stay here, just even if things get worked out because of the way I was. And I put a card in I was trying to stay. I was trying to give the money and that wasn’t good enough for them. They had availability. They just chose to not take my business for that. I had to leave a bad review unfortunately because thus far I’ve always had a positive experience there and now because of one manager, I have not.

2026-08-08 via Nuitee
A
Anne solo_traveller us
8
2026-08-06 via Nuitee
S
S M Jahangir couple us
10
2026-08-03 via Nuitee
A
Adriana extended_group us
8
2026-07-23 via Nuitee
S
Sharzad couple us
10
Charming hotel.
Pros:

Clean, charming rooms.

Cons:

Next to a freeway, however room was soundproof.

2026-07-19 via Nuitee
H
Hays solo_traveller us
7
2026-07-19 via Nuitee
N
Nikki Ann solo_traveller us
10
2026-07-12 via Nuitee
T
Tom Torres couple us
10
Pros:

Staff was great when checking in. Everything was explained clear. Room was great

Cons:

Didn't stay longer. Access to room. Had to use exit that was close to our car the door I used did not have key lock to re enter.. Had to go through lobby..

2026-07-07 via Nuitee
L
Lilibeth couple us
1
Never again.
Pros:

The grounds are nice and the rooms are clean

Cons:

It took me 2 hours to check in with someone off a kiosk and had to make 4 trips into the lobby because they gave me keys to someone else’s room, they gave me keys that didn’t work, they did not explain where to go and i had to resort to house keeping to tell me where my room is who did not know english. TERRIBLE EXPERIENCE AND I WANT MY MONEY BACK.

2026-07-05 via Nuitee
D
Dallas couple us
8
It was ok.
Pros:

Breakfast was subpar not a good selection.

Cons:

Our bed was very uncomfortable and and got little sleep.

2026-07-04 via Nuitee
H
Herman couple us
10
2026-07-04 via Nuitee
H
Herrera couple us
9
Increíble
Pros:

El desayuno

Cons:

Todo estaba bien

2026-07-03 via Nuitee
S
Shawn extended_group us
10
2026-07-01 via Nuitee
P
Patrick solo_traveller us
8
Good surprise
Pros:

This hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for anyone who needs to stay in the Silicon Valley for a few days. Quiet room as well and nice shower.

Cons:

The location is a bit tricky to find - it is right after the entry ramp of a highway so it can be easily missed.

2026-06-21 via Nuitee
I
I Am… Heidi (High-D) solo_traveller us
8
Pros:

The room was clean, comfortable and convenient, checkin was a bit odd but successful with a virtual lobby attendant. Breakfast was good. It would be nice to see this hotel come alive and guests actually utilizing the beautiful patios, balconies and outdoor pingpong, etc.

Cons:

Don't pass up the entrance, it's a couple of lights involved in getting back .

2026-06-16 via Nuitee
C
chris couple us
10
2026-06-15 via Nuitee
J
Joseph solo_traveller us
8
2026-06-12 via Nuitee