Marston Farm Hotel

Hotels
7 (1225 reviews)
Bodymoor Heath Lane , Sutton Coldfield , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Decent breakfast
Cons:
Cleanliness issues
Cold rooms
Poor maintenance

Categories

Cleanliness
5.14
Multiple negative mentions of dust, cobwebs, unpleasant smells, and lack of maintenance.
Service
8.11
Friendly staff was frequently mentioned, but some service issues noted, particularly with maintenance and late-night access.
Location
8.15
The location was frequently described as good, although some issues with direction and access were mentioned.
Room Quality
5.1
Reviews mentioned cold rooms, lack of hot water, basic furniture, and a need for refurbishment.
Amenities
6.63
Some feedback on basic amenities, with notes about a lack of hair dryers and functional equipment.
Value for Money
8.09
Overall, guests felt that the price was reasonable, but it didn't always align with quality.
Food and Beverage
7.64
The breakfast was positively noted; however, the dinner service had issues.
Overall Experience
7.11
Overall mixed experience due to service and room quality issues overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

9 Acres of Warwickshire Countryside: Nestled in the picturesque Warwickshire countryside, Brook Marston Farm Hotel offers a serene escape from the hustle and bustle of city life.

Modern Amenities: Enjoy a comfortable stay with features like a flat-screen TV, complimentary tea and coffee, and free WiFi in all 37 bedrooms.

Delicious Dining Options: Indulge in a variety of freshly prepared dishes at the Courtyard Restaurant, ensuring a delightful culinary experience during your stay.

Experience the tranquility of Warwickshire at Brook Marston Farm Hotel. Book now for a relaxing countryside getaway!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1225 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.15
Room Quality: 5.1
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.11
C
Christopher • family_with_children • gb
7
Pros:

Hotel was in a secluded but beautiful location.

Cons:

The bed mattress could use replacing. It was very ‘pokey’.

2026-05-30 • via Nuitee
B
Barton • solo_traveller • gb
5
Ok
Pros:

The staff were very friendly and helpful. The breakfast was nice.

Cons:

The rooms were very dated. We asked for a extra bed in the room before our arrival, but there wasn't one. The hot water in the sink tap was scalding hot, but not hot water in the shower. The fire alarm went off at 11.30pm, because someone had a shower and did not close the bathroom door - the steam from the shower set the alarm off.

2026-05-30 • via Nuitee
H
Howard • solo_traveller • gb
8
Pleasant and uneventful.
Pros:

Comfortable bed, large room, generally quiet situation.

Cons:

The room was “tired” especially the bathroom which had missing fittings including shower head, and a cracked basin.

2026-05-28 • via Nuitee
K
Kate • couple • gb
8
2026-05-28 • via Nuitee
L
Leonie • solo_traveller • gb
5
Quiet stop before theme park
Pros:

Lovely location, 10 mins drive from Drayton manor theme park.

Cons:

TV in room didn't work. Difficult to locate any staff when arrived at breakfast. Put request on booking for a double and single bed in family room. Got a triple with 3 single beds. Asked about a takeaway out sandwich for theme park next day, but no one got back to me and no one on reception desk just a key drop.

2026-05-27 • via Nuitee
L
Lisa • couple • gb
10
2026-05-26 • via Nuitee
J
John • couple • gb
5
2026-05-26 • via Nuitee
M
M • solo_traveller • gb
1
2026-05-25 • via Nuitee
M
Michael • extended_group • gb
4
2026-05-25 • via Nuitee
I
Ian • family_with_children • gb
7
Lovely area lovely staff. Just needs a little spending on it.
Pros:

The views were outstanding. The staff were extremely friendly, especially a young man called Nathan. Breakfast was lovely, a wide variety for the kids as well.

Cons:

The decor is a little dated needs a little TLC. And the cold tap in my room didn’t work.

2026-05-25 • via Nuitee
J
Jeanine • solo_traveller • gb
3
Pros:

Location

Cons:

The rooms were old and worn. Curtains hanging off poles. Holes in wall. Was told not to use heater in room or it would trip the electric.
No hot water

2026-05-24 • via Nuitee
R
Ray • solo_traveller • gb
6
Pleasant staff, OK for the price, handy for NEC
Pros:

Pleasant staff and promptly served decent cooked breakfast

Cons:

Lumpy mattress was not very comfortable

2026-05-22 • via Nuitee
T
Thomas • family_with_children • gb
1
bad
Pros:

I have logged a complaint with booking.com and haven't heard back i did not stay in my room as it was awful and paid for another Hotel.

i haven't heard back from Booking.com yet

Cons:

the room was dirty and very cold

2026-05-22 • via Nuitee
P
Phil • couple • gb
7
2026-05-18 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Beautiful grounds

Cons:

Mattress far too hard !

2026-05-16 • via Nuitee
H
Helena • extended_group • gb
7
Beautiful countryside hotel with enough amenities
Pros:

Lovely countryside hotel with great service, comfortable room and great environment. We travelled for work in Sutton Coldfield which was a quick 15-20min drive.

Cons:

Better if there were a telephone in the room to make calling reception easier.

2026-05-15 • via Nuitee
S
stuart • solo_traveller • gb
1
2026-05-14 • via Nuitee
L
Lisa • solo_traveller • gb
1
Wouldn’t stay here again
Pros:

The location was good and the young lady on reception was lovely

Cons:

The room was so cold it felt damp and the in room heater didn’t work so they gave me a small plug in heater which was tiny. The bathroom was freezing with no heater. No TV remote and they couldn’t find one to replace it so no TV. The double bed was 2 pushed together but one was higher than the other so there was a shelf in the bed. Not a single plug by the bed. Next door had a shower and every time they flushed the loo both sounded like a kangol was being used to knock the wall down.

They are being refurbished so I guess I was in a room that hadn’t been part of that yet.

2026-05-14 • via Nuitee
L
Luke • solo_traveller • gb
6
2026-05-13 • via Nuitee
S
Sue • couple • gb
7
Excellent value for money.
Pros:

The price was amazing especially as it included breakfast, with a hot option if wanted.

Cons:

We had to swap rooms as the toilet cistern in the first one we were given was not working properly, but the new room was great.

2026-05-12 • via Nuitee