Hilton Prague Old Town

Hotels
•
Hilton Hotels & Resorts
8.8 (2319 reviews)
V Celnici 7 , Prague , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Extensive breakfast options
Cons:
Poor service
Room cleaniness issues
Limited amenities

Categories

Cleanliness
8.26
Multiple reviews indicate dissatisfaction with cleanliness expectations for a 5-star hotel.
Service
8.73
Service was described as disappointing by some, but there are mentions of friendly staff.
Location
9.77
Weighted positive comments highlight the hotel's excellent location.
Room Quality
8.22
Negative sentiment about room quality with issues reported on amenities like hot water.
Amenities
8.25
Feedback indicates limitations with amenities such as a mini bar and water service.
Value for Money
8.71
Given the luxury expectations, the perceived value fell a bit short according to some reviews.
Food and Beverage
9.26
The breakfast buffet received positive feedback with extensive options.
Overall Experience
9.23
Overall experience is mixed due to significant issues but supported by great location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:53

Property Description

Luxurious Accommodations
Located in Prague’s Old Town, Hilton Prague Old Town offers modern and stylish rooms with state-of-the-art facilities. Special rooms for guests with disabilities are also available, ensuring comfort for all.

Culinary Delights
Indulge in the famous Hilton Breakfast at Zinc restaurant, known for its innovative European cuisine made from fresh, seasonal ingredients. After a day of exploring Prague, unwind at Zinc Lounge & Bar with a drink in hand.

Relaxation and Convenience
Guests can enjoy complimentary access to the gym, indoor pool, and spa center. For ultimate convenience, the hotel is located near major attractions and offers free WiFi, with a metro station just outside.

Experience luxury and convenience at Hilton Prague Old Town. Book now and make unforgettable memories in the heart of Prague!

Important information:

Children under 18 years stay free of charge when using extra beds (subject to availability).

Please note that not all room categories allow extra beds.

Please note that Premium WiFi is available for a surcharge in the rooms.

The rates are quoted in EUR but guests will be charged in CZK at the front desk. Rates are based on the daily exchange rate. The total amount for your stay will be charged by the hotel in Czech Crowns at the hotel's fixed exchange rate.

Kindly note that for all prepaid bookings, the original credit card used at the booking stage for payment will be requested to be presented upon check-in for pre-authorization as a guarantee.

Gym is open 24/7, spa and pool daily from 7am-9pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CZK 800 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 63.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 106
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 25
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 2319 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
3
392robing • Couples • Canton, Georgia
10
Very comfortable, very good location
Pros:

This is a very comfortable hotel in a very good location. Check-in was smooth, the room was laid out well, the shower pressure was good and the towels were huge. We paid for access to the Executive Lounge for 1 day and that was a nice treat. Umbrellas were available during the one day that it rained.
We walked to all of the sights in the Old Town and Jewish Quarter, there were plenty of restaurants nearby, and we needed a sim card that was procurable in the nearby mall.
I would recommend this hotel to everyone.

2026-06-12 • via Tripadvisor
M
MICHAEL • couple • us
10
2026-06-12 • via Nuitee
A
arikshw • Couples • Ramat Hasharon, Tel Aviv District
10
This Is an Excellent Hotel –The Best In The City of Prague !
Pros:

The Hilton Prague Old Town is the best !! The location is unbeatable - it is just within a few meters of the Namesti Republiky, with the Metro Station and a lot of shops and restaurants all around. But the gem of the hotel is the excellent team ! All of them gave us their full attention to satisfy our needs. First and foremost we must note the name of Majid, the Executive Lounge Manager, and the name of Tiffanie from the reception that were wonderful to us and served us always with their big smile. We had an amazing time and enjoyed staying with you ! Thank you very much the entire team !

2026-06-11 • via Tripadvisor
J
Juraj • couple • sk
10
2026-06-11 • via Nuitee
P
Peter • extended_group • sk
9
Pros:

raňajky dobré, podobne i lokalita a parkovanie.

Cons:

Na recepcii nikto nehovorí po česky! Ak niekto nevie po anglicky nedohovorí sa. Vážny nedostatok!

2026-06-10 • via Nuitee
G
gabriele alberto • solo_traveller • it
8
2026-06-10 • via Nuitee
M
Mohammad • couple • ae
9
2026-06-09 • via Nuitee
V
Varduhi • couple • am
10
Pros:

Все на высшем уровне

2026-06-09 • via Nuitee
M
Mike • extended_group • ch
8
2026-06-08 • via Nuitee
M
Martin • solo_traveller • no
10
2026-06-07 • via Nuitee
P
Paulina • family_with_children • pl
10
Rewelacyjny na wypad do Pragi
Pros:

Lokalizacja wystroj obsluga

2026-06-07 • via Nuitee
A
Aisha • solo_traveller • ae
9
2026-06-07 • via Nuitee
O
offtocancun • Couples • Maumee, Ohio
10
Great breakfast - nice comfortable rooms, good location
Pros:

We loved this hotel and we loved Prague. The hotel has comfortable rooms, friendly staff and the breakfast is outstanding. Best breakfast we had in our extended European vacation. The hotel is on a fairly quiet street and not far from all of the sites, so we always walked everywhere. I would definitely stay here again.

2026-06-04 • via Tripadvisor
G
Gustavo Monarrez • solo_traveller • mx
7
Pros:

location was excellent

Cons:

they sold me a executive lounge pass something expensive but there was nothing in the area when I wanted to use it

2026-06-04 • via Nuitee
S
Surinder • couple • gb
10
2026-06-04 • via Nuitee
D
Dimitar • solo_traveller • bg
10
Pros:

Very central and convenient hotel. Perfect for exploring the old town. The rooms were clean and perfect for a rest after a day of walking. The restaurant downstairs was very good.

Cons:

Nothing

2026-06-02 • via Nuitee
D
Daniela • family_with_children • sk
10
Pros:

Výborné raňajky. Krásny hotel v centre Prahy.

2026-06-01 • via Nuitee
S
Salman • solo_traveller • bh
10
2026-06-01 • via Nuitee
K
Karol • couple • sk
10
2026-05-31 • via Nuitee
E
Eliond • solo_traveller • fr
10
Pros:

Le seul problème y avait pas de l'eau à boire dans le frigo de la chambre ni de soda

2026-05-31 • via Nuitee