Hilton Prague Old Town

Hotels
•
Hilton Hotels & Resorts
8.8 (2423 reviews)
V Celnici 7 , Prague , cz
+420 221 822 100

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Extensive breakfast options
Cons:
Poor service
Room cleaniness issues
Limited amenities

Categories

Cleanliness
8.26
Multiple reviews indicate dissatisfaction with cleanliness expectations for a 5-star hotel.
Service
8.73
Service was described as disappointing by some, but there are mentions of friendly staff.
Location
9.77
Weighted positive comments highlight the hotel's excellent location.
Room Quality
8.22
Negative sentiment about room quality with issues reported on amenities like hot water.
Amenities
8.25
Feedback indicates limitations with amenities such as a mini bar and water service.
Value for Money
8.71
Given the luxury expectations, the perceived value fell a bit short according to some reviews.
Food and Beverage
9.26
The breakfast buffet received positive feedback with extensive options.
Overall Experience
9.23
Overall experience is mixed due to significant issues but supported by great location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:53

Property Description

Luxurious Accommodations
Located in Prague’s Old Town, Hilton Prague Old Town offers modern and stylish rooms with state-of-the-art facilities. Special rooms for guests with disabilities are also available, ensuring comfort for all.

Culinary Delights
Indulge in the famous Hilton Breakfast at Zinc restaurant, known for its innovative European cuisine made from fresh, seasonal ingredients. After a day of exploring Prague, unwind at Zinc Lounge & Bar with a drink in hand.

Relaxation and Convenience
Guests can enjoy complimentary access to the gym, indoor pool, and spa center. For ultimate convenience, the hotel is located near major attractions and offers free WiFi, with a metro station just outside.

Experience luxury and convenience at Hilton Prague Old Town. Book now and make unforgettable memories in the heart of Prague!

Important information:

Children under 18 years stay free of charge when using extra beds (subject to availability).

Please note that not all room categories allow extra beds.

Please note that Premium WiFi is available for a surcharge in the rooms.

The rates are quoted in EUR but guests will be charged in CZK at the front desk. Rates are based on the daily exchange rate. The total amount for your stay will be charged by the hotel in Czech Crowns at the hotel's fixed exchange rate.

Kindly note that for all prepaid bookings, the original credit card used at the booking stage for payment will be requested to be presented upon check-in for pre-authorization as a guarantee.

Gym is open 24/7, spa and pool daily from 7am-9pm.

Please note that from June 18 to September 4, 2026, we will be upgrading our restaurant space to further enhance your dining experience. During this period, our restaurant and bar services will be available on the 2nd floor of the hotel, with the same quality and service you expect. Your stay remains fully comfortable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CZK 800 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Property Accessibility

Total Disability Score: 63.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 106
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 25
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 2423 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
A
Abdulaziz • family_with_children • sa
2
I dont recommend this hotel for staying more than two or three days only.
Pros:

Location only

Cons:

Cleaning room and toilet is very very bad, this need immediate attention.
the only good things in this hotel is the location but others is not meet expectation.

2026-08-08 • via Nuitee
A
Adamit • couple • il
8
מלון טוב ואפילו מאוד אבל לא שווה את המחיר ששילמנו לשהות
Pros:

המלון היה במיקום מעולה למרכז העיר
ניקיון בחדרים
מיטה נוחה

Cons:

המחיר והעלות של החדר מאוד יקר ביחס לתמורה שהוא מספק
הציפייה כאשר משלמים סכום כזה לחדר מלון יהיה ברמה הרבה יותר גבוהה וחדיש יותר

2026-08-08 • via Nuitee
W
Wim • solo_traveller • nl
8
Pros:

De ligging en de airco in het gehele gebouw.

Cons:

Het was prima maar bij Hilton verwacht je toch net iets meer. Bijv water op de kamer ipv gang. Nachtlampje op toilet.

2026-08-08 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Pros:

Bardzo dobre i urozmaicone śniadanie, szerokie wygodne łóżko, świetna lokalizacja.

2026-08-07 • via Nuitee
Y
Yossi • couple • ec
9
ממליץ בחום על המלון
Pros:

לא לקחנו ארוחת בוקר. אהבנו את אדיבות הצוות, את החזרה מדי יום לחדר מאוד נקי, אהבנו את המיקום.

Cons:

הזמנו חדר זוגי וקיבלנו חדר עם שתי מיטות נפרדות. לא נמצא עבורנו תחליף ראוי ונאלצנו לקרב את המיטות בעצמנו.

2026-08-07 • via Nuitee
R
Rashmi • couple • pt
8
Good hotel and location
Pros:

Well maintained, good air conditioning and very convenient location. Close to places of interest but not surrounded by tourists.

Cons:

The meals at the hotel could have been better ( disappointed by my dinner order) and staff at breakfast were not especially helpful.

2026-08-07 • via Nuitee
A
Abdulla • couple • qa
9
Pros:

القرب من السنتر والنظافة والهدوء

Cons:

التكيف حار

2026-08-07 • via Nuitee
O
omar • couple • sa
7
Pros:

الموقع جيد قريب جدآ من الساحه القديمه
التكييف ممتاز يوجد وحدة تحكم في الغرفه
اشكر الاخ محمود في الاستقبالكان جدآ متعاون ولطيف

Cons:

حجم الغرفه صغير يجب مراعه مساحه الغرفه عند الحجز
المطعم في الدور الثاني راحه الطهي في ممرات الفندق وقت الوجبات وبالاخص الافطار

2026-08-06 • via Nuitee
A
Anat • couple • il
10
Pros:

נקי, צוות מדהים, מיקום. החדר נוח

Cons:

הדוש במקלחת מאוד חלש

2026-08-06 • via Nuitee
A
alya ali 468 • solo_traveller • ae
4
Pros:

الفندق موقعه ممتاز جدا .. هدوء .. حولكم سوبر ماركت يفتح لأوقات متأخره... المدينه القديمه قريبه جدا ..

Cons:

النظافه زيرو ... الغبار في كل مكان وكانه الغرفه ما تنظفت من شهر .. لازم نكلم الاستقبال اذا نبغي تنظيف للغرف ... السرير ترتيبه مش مناسب .. اعتقد انه هالشي لا يليق بسمعة هيلتون
أيضا الحيوانات الأليفة مسموح فيها في الفندق .. وما عندي فكره اذا في غرف مخصصه لهذا الشي عن باقي الغرف

2026-08-06 • via Nuitee
S
Santony • couple • ae
7
2026-08-05 • via Nuitee
D
Daniel • family_with_children • es
10
Cumple con lo que es
Pros:

La ubicación ideal, personal amable y confort de la habitacion

Cons:

Se oferta como SPA pero es una piscina mediana junto con una sauna. No poder acceder a ciertas actividades (Happy Hour....) por el tipo de reserva.

2026-08-05 • via Nuitee
R
Rina • solo_traveller • us
10
Perfect for a stay in Prague
Pros:

Everything. Great location, great hotel, clean, comfortable, and a great value for your money.

Cons:

Nothing

2026-08-05 • via Nuitee
S
SAEED • solo_traveller • ae
9
2026-08-05 • via Nuitee
M
Martin • family_with_children • dk
10
2026-08-04 • via Nuitee
T
Thomas • couple • de
10
2026-08-04 • via Nuitee
A
Anat • solo_traveller • il
10
Pros:

צוות מהמם, המיקום מדהים , נקי וטעים.

Cons:

הדוש במקלחת איטי והמים בקושי זורמים

2026-08-04 • via Nuitee
A
Anat • solo_traveller • il
10
2026-08-04 • via Nuitee
P
piyali_77 • Family • Gurugram (Gurgaon), Gurgaon District, Haryana
10
Prague hilton
Pros:

Best location, good hospitality. We enjoyed the ambience and the staff cordial behavior

2026-08-03 • via Tripadvisor
D
Daydream39642298939 • Family • Fort Collins, Colorado
10
Great
Pros:

Great all over good breakfast good rooms

2026-08-03 • via Tripadvisor