Hilton Prague Old Town

Hotels
•
Hilton Hotels & Resorts
8.8 (2363 reviews)
V Celnici 7 , Prague , cz

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Extensive breakfast options
Cons:
Poor service
Room cleaniness issues
Limited amenities

Categories

Cleanliness
8.26
Multiple reviews indicate dissatisfaction with cleanliness expectations for a 5-star hotel.
Service
8.73
Service was described as disappointing by some, but there are mentions of friendly staff.
Location
9.77
Weighted positive comments highlight the hotel's excellent location.
Room Quality
8.22
Negative sentiment about room quality with issues reported on amenities like hot water.
Amenities
8.25
Feedback indicates limitations with amenities such as a mini bar and water service.
Value for Money
8.71
Given the luxury expectations, the perceived value fell a bit short according to some reviews.
Food and Beverage
9.26
The breakfast buffet received positive feedback with extensive options.
Overall Experience
9.23
Overall experience is mixed due to significant issues but supported by great location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:53

Property Description

Luxurious Accommodations
Located in Prague’s Old Town, Hilton Prague Old Town offers modern and stylish rooms with state-of-the-art facilities. Special rooms for guests with disabilities are also available, ensuring comfort for all.

Culinary Delights
Indulge in the famous Hilton Breakfast at Zinc restaurant, known for its innovative European cuisine made from fresh, seasonal ingredients. After a day of exploring Prague, unwind at Zinc Lounge & Bar with a drink in hand.

Relaxation and Convenience
Guests can enjoy complimentary access to the gym, indoor pool, and spa center. For ultimate convenience, the hotel is located near major attractions and offers free WiFi, with a metro station just outside.

Experience luxury and convenience at Hilton Prague Old Town. Book now and make unforgettable memories in the heart of Prague!

Important information:

Children under 18 years stay free of charge when using extra beds (subject to availability).

Please note that not all room categories allow extra beds.

Please note that Premium WiFi is available for a surcharge in the rooms.

The rates are quoted in EUR but guests will be charged in CZK at the front desk. Rates are based on the daily exchange rate. The total amount for your stay will be charged by the hotel in Czech Crowns at the hotel's fixed exchange rate.

Kindly note that for all prepaid bookings, the original credit card used at the booking stage for payment will be requested to be presented upon check-in for pre-authorization as a guarantee.

Gym is open 24/7, spa and pool daily from 7am-9pm.

Please note that from June 18 to September 4, 2026, we will be upgrading our restaurant space to further enhance your dining experience. During this period, our restaurant and bar services will be available on the 2nd floor of the hotel, with the same quality and service you expect. Your stay remains fully comfortable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CZK 800 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 63.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 106
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 25
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 2363 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
T
talal • couple • qa
8
فندق جميل في سنتر براغ
Pros:

الموقع قريب من السنتر
الموظفين ممتازين بالذات اخوي محمود من مصر ❤️
النظافه

Cons:

التكييف لاباس

2026-07-24 • via Nuitee
T
Turki • couple • sa
10
Pros:

الموقع والنظافه

Cons:

عدم تنوع الافطار

2026-07-24 • via Nuitee
E
Esa • couple • il
9
2026-07-23 • via Nuitee
B
BeKaKl • solo_traveller • at
9
Tolle Lage, nettes Personal und saubere Zimmer
Pros:

Die Lage des Hotels war sehr gut. Gleich nebenan gibt es öffentliche Verkehrsmittel und die Altstadt ist zu Fuß schnell erreichbar. Rundherum gibt es auch gute Einkaufsmöglichkeiten.
Das Personal war sehr zuvorkommend und freundlich.

Cons:

Es gab anscheinend Rennovierungsarbeiten und das von früh bis spät. Schon um sieben Uhr hörte man den Bohrer. Ich verstehe natürlich, dass solche Arbeiten sein müssen, später wäre mir lieber gewesen.
Ein Anderer Punkt wäre, dass es überall Teppiche gibt, sowohl im Zimmer als auch im Speisesaal. Das finde ich zwar leiser aber unhygienisch.

2026-07-23 • via Nuitee
K
khalid • extended_group • qa
10
2026-07-23 • via Nuitee
A
Abdulaziz • couple • sa
10
2026-07-22 • via Nuitee
A
Abdulaziz • couple • sa
10
2026-07-22 • via Nuitee
Özkardaş • couple • tr
7
Harika lokasyon ve oda kahvaltısı
Pros:

Oda kahvaltısını

Cons:

klima odayı ısıtmıyor, elektrikli ısıtıcı istemek zorunda kaldık. Odaya vardığımızda odada su yoktu. Ayrıca oda beklediğimizden küçüktü, resimde daha büyük görünüyordu.

2026-07-21 • via Nuitee
M
Mohamed • family_with_children • de
9
Great stay
Pros:

Great location, very comfy and helpful staff

2026-07-20 • via Nuitee
M
Marián • solo_traveller • sk
10
2026-07-20 • via Nuitee
F
farraj • family_with_children • sa
9
اقامة جميلة
Pros:

قربة من جميع المناطق السياحية

Cons:

ضيق مواقف السيارات العائلية

2026-07-19 • via Nuitee
Дмитрий • couple • ua
10
2026-07-19 • via Nuitee
I
Iftikhar • couple • pk
8
Nice stay , have to pursue room service
Pros:

Good

Cons:

Room service

2026-07-19 • via Nuitee
C
Chow • extended_group • au
8
2026-07-18 • via Nuitee
J
Jasur • solo_traveller • uz
10
2026-07-17 • via Nuitee
A
Ahmed • couple • ae
10
Pros:

الموقع قريب منه كل شئ،و الموظفين متعاونيين وأسلوبهم راقى في تعامل ، كما اود ان اشكر موظف عندهم اسمه محمود

Cons:

لا شي كل شي كان مميز

2026-07-17 • via Nuitee
A
Alpha Echo • solo_traveller • au
10
Pros:

Modern hotel. Clean and comfortable. The staff were friendly and helpful. Good location, close to main attractions and public transport

Cons:

Only has one restuarant and bar.

2026-07-17 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-07-13 • via Nuitee
D
Dannaram • family_with_children • us
10
It was very memorable, staff were wonderful with great hospitality and food.
Pros:

Location

Cons:

Everything is perfect

2026-07-13 • via Nuitee
E
EVREN CAN • couple • tr
1
Fiyatına değmez konum idare eder
Pros:

Çalışanlar güleryüzlğ

Cons:

Odalarda kapalı su yok. Odaya cam şişe bırakılmış ve bu cam şişe koridorda ortak kullanımıa sunulan sebilden dolduruluyor. Sebilden su doldurmak hijyenik ve konforlu değil. Minibar boş. Yatak çok sallanıyor. Kahvaltıda türk kahvaltısına yönelik yiyecek yok. Komum old town meydana yürüyerek 8 dakika sürüyor

2026-07-12 • via Nuitee