Renaissance São Paulo Hotel

Hotels
•
Renaissance Hotels & Resorts
9.1 (645 reviews)
Alameda Santos, 2233 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Delicious food
Cons:
Cleanliness in common areas
Pool area improvements needed
SPA prices

Categories

Cleanliness
8.48
The cleanliness of the common areas left something to be desired.
Service
9.95
Staff are friendly, professional, and attentive, with many positive comments about the service.
Location
9.49
The location is excellent, very central and easy to access.
Room Quality
8.44
Rooms are comfortable but need some touch-ups and some amenities need renewal.
Amenities
8.97
Good amenities, but need improvement, particularly regarding the pool area.
Value for Money
8.43
Prices seem high for the SPA services compared to local standards.
Food and Beverage
9.48
Breakfast is spectacular, with a variety of food options.
Overall Experience
9.55
Generally a very good experience with some minor drawbacks, yet a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Impressive Architecture and Stylish Décor:
The 5-star Renaissance São Paulo Hotel stands out with its impressive architecture and stylish décor, offering a luxurious stay in the vibrant Jardins district.

Wellness and Relaxation:
Guests can unwind at the hotel's outdoor swimming pool, fitness centre, and sauna. The ZenZone hosts The Spa at Renaissance, providing a range of rejuvenating experiences from reflexology to beauty treatments.

Culinary Delights and Cultural Experience:
Indulge in Brazilian cuisine at the Terraço Jardins Restaurant, showcasing fresh ingredients and local flavors. Explore the nearby high-end shops, restaurants, and cultural attractions for a complete experience.

Experience luxury and convenience at Renaissance São Paulo Hotel. Book your stay now for an unforgettable experience.

Important information:

Club Rooms and Suites offer access to the Club Lounge, located on the 23rd floor, and provide a daily breakfast and happy hour from Monday to Saturday.

- Each apartment can accommodate no more than 2 pets, weighing up to 15kg, and it includes a pet bed, feeder and toilet mat. The pet fee is BRL 300 for up to 7 nights, and BRL 600 for 8 or more nights.

For pet stays, booking a Deluxe Room is required. - Renaissance Fitness gym is available to guests 24/7. -

Schedule your massage at The Spa at Renaissance from Monday to Friday between 11 am and 10 pm, on Saturday from 10 am to 8 pm, and on Sunday and holidays from 10 am to 6 pm.

- Have a good time and get emotional with plays at Teatro Renaissance, enjoy a complete cultural program without leaving the hotel.

- Please note that valet parking is subject to an additional cost. For more details, please contact the property.

- According to Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or an official guardian.

If a minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. This authorization must be signed by both parents, notarized and accompanied by certified copies of their identity documents.

All minors under the age of 18 must present a valid ID with photo that proves their identity and that of his/her parents.
This document must be presented even if the minor is in the company of his parents.

- Be part of Marriott Bonvoy and have access to amazing experiences, enjoy exclusive amenities with the app, such as Mobile Check-in, Mobile Key, Chat and requests with the Hotel team to personalize your stay."

- When booking more than 10 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 11 per day.

Location

Guest Reviews

9.1
Based on 645 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.55
N
nara • solo_traveller • br
5
Minha estadia foi razoável
Pros:

Quartos novos limpos

Cons:

Ruídos externos dos funcionários e hóspedes

2026-06-12 • via Nuitee
A
ANTONIO CESAR • couple • br
10
Um hotel como todos deveriam ser.
Pros:

Hotel muito bem localizado, muitíssimo confortável, luxuoso e com excelente café da manhã.

2026-06-12 • via Nuitee
V
VOLNEI ROBERTO • couple • br
9
Cons:

Não ter os canais Netflix, YouTube e outros , isso que me desanimou de ficar mais vezes

2026-06-10 • via Nuitee
M
Mayara • family_with_children • br
10
Pros:

Experiência maravilhosa

2026-06-09 • via Nuitee
M
Miguel • extended_group • py
10
Pros:

Habitacion confortable, exelente desayuno.

2026-06-08 • via Nuitee
A
andressa regina • couple • br
10
Ótima hospedagem. Funcionários extremamente atenciosos, solicitos
Pros:

Quarto amplo, boa iluminação, armário funcional

Cons:

Local para colocar a bagagem. Havia apenas um puff e tinha uma mala de bordo e uma mala G

2026-06-08 • via Nuitee
I
Izabela • couple • br
10
Um verdadeiro hotel 5 estrelas icônico e descomplicado!
Pros:

Vista panorâmica para a cidade, cama muito confortável e máquina de café expresso no quarto

Cons:

Gostei de tudo!!

2026-06-07 • via Nuitee
M
Maria • couple • bg
9
Good place to stay
Pros:

Central location. Nice bar and sushi in the lobby. Very good restaurant. Spa services are decent. Fantastic navigators team - Stephanie and Cadu!!! Very helpful!

Cons:

The windows were dirty and the sauna was very small

2026-06-07 • via Nuitee
L
Luis Vicente Cruz • family_with_children • br
9
2026-06-07 • via Nuitee
F
Fábio • solo_traveller • br
8
Recomendo!
Pros:

A localização é perfeita para aproveitar a cidade e fazer praticamente tudo a pé. Lugar silencioso. Funcionários receptivos e educados.
Academia é excepcional!

Cons:

O quarto poderia ter uma disposição de mobília melhor. O ralo estava estava entupido mas foi prontamente consertado pela equipe.

2026-06-07 • via Nuitee
J
José Arimatéia • couple • br
6
Boa
Pros:

Café da manhã excelente, equipe e atendimento excelente!
Localização ótima!

Cons:

Dos quartos, poderiam ser maiores ou mais modernos!

2026-06-04 • via Nuitee
M
Marcelo • couple • br
9
Muito boa!
Pros:

Excelente. Acomodação, café da manhã, funcionários.

Cons:

O hotel estava em obra de um andar e nosso quarto era inferior. Mas eles nos trocaram de quarto quando solicitamos.

2026-06-04 • via Nuitee
J
JOACIARA • extended_group • br
8
BOA
Pros:

HOTEL LOCALIZAÇAO TOP
PESSOAL ATENDENTE MUITO RECEPTIVO
ENERGIA BOA E ALEGRIA DO HOTEL

Cons:

SOU CLIENTE HABITUE, MAS NAO TENHO UM UPGRADE, QDO SOLICITO NUNCA PODE

2026-06-04 • via Nuitee
F
Flávia • couple • br
10
2026-06-03 • via Nuitee
P
Priscila • family_with_children • br
10
2026-06-03 • via Nuitee
A
azefraze • couple • de
10
2026-06-02 • via Nuitee
P
Priscila Ambrosio • solo_traveller • br
10
Foi sensacional!
Pros:

eu amei atendimento, café da manhã, academia 1000, meu upgrade de quarto, tamanho quarto e conforto maravilhosos.

Cons:

Único problema foi uma obra que já estava acontecendo pela parte da manhã.

2026-06-01 • via Nuitee
P
Paula • extended_group • br
10
Maravilhoso
Pros:

Tuco maravilhoso!! Desde os mensageiros la de fora ate tudo dentro do
Hotel.
A cama é super confortável
Café é um almoço rs
Atendimento excelente

2026-06-01 • via Nuitee
P
Paulo • solo_traveller • br
10
2026-06-01 • via Nuitee
A
Alexandre • couple • br
9
2026-06-01 • via Nuitee