Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Unresponsive service
Maintenance issues

Categories

Cleanliness
6.03
Recurring issues with cleanliness and maintenance reported.
Service
8
Some positive comments about staff, but overall service was lacking.
Location
9.04
Many reviews praised the location as excellent and convenient.
Room Quality
6.99
Concerns about old bathrooms and maintenance issues noted.
Amenities
7.52
Mixed feedback, some amenities such as breakfast were welcomed, but other facilities poorly maintained.
Value for Money
7.98
Some felt the pricing was not justified given the issues experienced.
Food and Beverage
8.53
Breakfast received positive mentions for quality.
Overall Experience
8.3
Decent stay overall but with significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:15

Property Description

Experience luxury and comfort at Crowne Plaza Dubai Deira, an oasis in the heart of the bustling Deira District.

Elegant Accommodations
Our spacious air-conditioned rooms invite you to unwind, featuring soft cream décor, premium bedding with The Sleep Advantage® system, and marble bathrooms that include both a bath and shower—some even boast a hot tub for ultimate relaxation.

Unrivaled Amenities
Dive into our stunning outdoor rooftop pool, work up a sweat in the state-of-the-art 24-hour gym, or pamper yourself at our rejuvenating spa and sauna. With various dining options such as Spice Island's international buffet and Brioso's delectable Italian cuisine, there's something to satisfy every palate.

Vibrant Entertainment
In the evenings, join us for live shows and entertainment at Magnum Deira Nightclub or enjoy cocktails at our lounge as you relax amidst the lively atmosphere.

Book your stay today at Crowne Plaza Dubai Deira for an unforgettable experience!

Important information:

Please note that King/Twin beds and smoking/nonsmoking are subject to availability at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for AED 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2756 reviews
Cleanliness: 6.03
Service: 8
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.3
H
Hawaii family_with_children ae
10
Pros:

نعم جداً خصوصا مع طاقم العمل الموجود هناك

2026-07-18 via Nuitee
M
Majed couple sa
6
2026-07-18 via Nuitee
V
Vahab solo_traveller ae
10
2026-07-17 via Nuitee
I
Ivan couple ug
10
The hotel has a beautiful view, and the surroundings are very quiet. I enjoyed my stay and the comfort of the room.
Pros:

The hotel is in a great location, and the rooms are very spacious and clean.

Cons:

Some items were missing from the washroom, such as a toothbrush, toothpaste (Colgate), and slippers.

2026-07-17 via Nuitee
M
Mohsen couple kw
1
2026-07-17 via Nuitee
M
Mohammed solo_traveller za
2
2026-07-17 via Nuitee
P
Pillai couple ae
6
We can console ourselves by believing that we are staying in a five star hotel with a three star facility
Pros:

Location

Cons:

Amenities were not there. Cleaning is not done every day. There is no facility to watch the World Cup

2026-07-17 via Nuitee
S
Shaima family_with_children ae
10
اكثر من رائعه واتمنى ان اكررها
Pros:

رائع ، كل الطاقم قمة فالاخلاق والذوق
اخص بالذكر الاستاذ صلاح

Cons:

لا شي

2026-07-17 via Nuitee
حمد مسفر couple sa
10
2026-07-16 via Nuitee
H
Hussain couple sa
1
Not recommended
Pros:

Staff, lication

Cons:

Extremely bad Air condition. Complained due to no room they excused. Was not able to sleep whole night. Lights were hanging wash basin seems 100 year old. Im disappointed earlier i stayed was good now very bad.
C

2026-07-16 via Nuitee
U
unni solo_traveller ae
1
Pros:

Nothing

Cons:

Rude staff,

2026-07-15 via Nuitee
P
Pankaj solo_traveller jp
3
3 Star hotel experience
Pros:

Location closer to the Airport

Cons:

My recent stay was very disappointing and fell far short of what I would expect from a hotel advertising itself as five stars.

Upon arrival, there was no concierge available to assist with luggage, so I had to manage my suitcases myself. The room was clearly dated, and the desk chair was partially broken. Housekeeping was also inconsistent and only attended my room after I called to request the service.

If you're considering booking half board, I would advise against it. The weekday dinner offering was extremely basic, with very limited choice and quality that did not reflect a five-star hotel.

The level of service was another major disappointment. When I approached the concierge for assistance, he appeared far more interested in his phone than in helping guests. He barely engaged in conversation and ultimately provided incorrect information.

The pool area was equally underwhelming. The sunbeds and mattresses were old, worn out, and torn, giving the entire area a neglected appearance.

I travel extensively for business and have stayed at many hotels across Dubai. Based on that experience, I would not consider this a five-star property. It feels much closer to a three-star hotel. The hotel suffers from significant service issues, staff who appear disengaged and unhappy—particularly in the restaurant—inconsistent housekeeping, outdated rooms, and a very poor dining experience.

I hope this review helps future guests set realistic expectations before booking.

2026-07-14 via Nuitee
I
Ibrahim Obaid couple om
6
2026-07-14 via Nuitee
H
Humayun solo_traveller kw
8
2026-07-13 via Nuitee
L
lyzel solo_traveller ae
10
2026-07-13 via Nuitee
R
Ratheesh couple ae
8
2026-07-12 via Nuitee
S
Saifudeen meerasahib family_with_children ae
6
I stay many place crowing plasa this no maintenance
Pros:

So and so

Cons:

Ok ok

2026-07-12 via Nuitee
R
rustom couple gb
9
2026-07-11 via Nuitee
S
Syed couple ae
10
Best and professional staff neat and clean rooms
Pros:

Best place relax environment

2026-07-11 via Nuitee
M
Manal family_with_children sd
10
2026-07-10 via Nuitee