Urban Hotel Kyoto Gojo Premium

Hotels
8.2 (3940 reviews)
Shimogyo-ku Koizumicho 87 , Kyoto , JP

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Large public baths / onsen and sauna
Comfortable beds and good mattresses
Tasty breakfast and good dessert selection
Affordable / good value
Beverage station in lobby
Clean/well-maintained rooms reported by some guests
Spacious rooms in some instances
Cons:
Cleanliness issues: hair, stains, mould, and room odors
Noisy street-facing rooms and some distance from attractions
Breakfast reservation system causing waits and limited seating
Slow or unfriendly reception reported by several guests
Limited accessibility (stairs/no elevator) and few coin laundry machines
AC problems in at least one room requiring room change
Rooms sometimes cramped for larger groups
Limited options for guests with food allergies/intolerances

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues: hair on the floor, stains on furniture, mould on window sills and persistent unpleasant odors in some rooms.
Service
8.6
Mixed but generally positive: several reports of helpful staff (e.g., reception assisted with ID copy), though there are complaints about slow or unfriendly reception and occasional waiting at breakfast.
Location
7.8
Location is somewhat inconvenient for some guests—described as farther from attractions than expected and rooms facing a noisy road; nearby bus stop exists but street crossings can be difficult for those with mobility needs.
Room Quality
8
Rooms often praised for comfortable beds and pleasant bathrooms, but some guests reported small or cramped rooms for larger groups, overheating on arrival, and occasional dirtiness or stains.
Amenities
8.6
Strong amenity offering: large public baths/onsen and sauna, beverage station in lobby; minor negatives include limited coin laundry availability and lack of elevator affecting accessibility.
Value for Money
9
Perceived as good value by several guests—described as affordable and enjoyable with reasonable pricing for the facilities offered.
Food and Beverage
8.4
Breakfast is frequently praised for taste and dessert selection, but guests noted booking/seat limitations causing waits and limited options for food allergies or intolerances.
Overall Experience
8.7
Overall impressions are generally positive with many guests finding the stay comfortable and expressing willingness to return, tempered by the cleanliness and service inconsistencies noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:02

Property Description

Prime Location in Kyoto
Experience the convenience of staying at Urban Hotel Kyoto Gojo Premium, just a stone's throw away from Kyoto Shigaku Kaikan Conference Hall and a short distance from Kyoto Station.

Modern Amenities and Services
Enjoy a comfortable stay with our concierge services, non-smoking rooms, shared lounge, and free WiFi. Need assistance? Our 24-hour front desk is always at your service.

Relaxation and Dining Options
Unwind in our sauna or indulge in a delicious meal at our on-site restaurant. Don't forget to kickstart your day with a scrumptious buffet breakfast served every morning.

Book now and make Urban Hotel Kyoto Gojo Premium your home away from home in Kyoto.

Important information:

Children aged up to 12 years can stay free of charge but incur a breakfast charge per child when breakfast is included in the rate.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3940 reviews
Cleanliness: 6.5
Service: 8.6
Location: 7.8
Room Quality: 8
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 8.7
F
Felix • couple • at
8
2026-09-19 • via Nuitee
O
Oleg • solo_traveller • il
10
Pros:

Location,cleaned

2026-09-19 • via Nuitee
D
Daniella Okida • solo_traveller • br
8
Pros:

The breakfast is very delicious

Cons:

Long lines for the breakfast even with pre-scheduled time to enter.

The hotel amenities were less impressive than the ones offered by similar chain hotels.

2026-09-18 • via Nuitee
Оксана • solo_traveller • ua
9
2026-09-18 • via Nuitee
P
Prabin • solo_traveller • jp
10
2026-09-18 • via Nuitee
森山 • solo_traveller • jp
7
Cons:

エレベーターでカードキーの反応が悪かった。
喫煙所が遠すぎた。

2026-09-18 • via Nuitee
H
harumi • solo_traveller • jp
8
2026-09-18 • via Nuitee
D
Daniela • solo_traveller • it
10
FAVOLOSO
Pros:

Posizione OTTIMA
CAMERA GRANDE E UN 7 ELEVEN AL PIANO TERRA

2026-09-17 • via Nuitee
M
Margarita • solo_traveller • us
10
2026-09-16 • via Nuitee
A
Andreia • solo_traveller • pt
8
2026-09-15 • via Nuitee
Y
YOSHITO • solo_traveller • jp
10
価格以上の満足度。
Pros:

室内が広くてきれい。最上階の大浴場も朝5時から使用できてよかった。

Cons:

チェックインをもう少しスムーズにしてもらえたら。また最寄りの地下鉄駅から少し歩くので雨の日や暑い日はちょっと厳しいかも。

2026-09-15 • via Nuitee
D
Daniele Primo • solo_traveller • it
10
Non è la prima volta che soggiorno in questa struttura, tutto perfetto
2026-09-15 • via Nuitee
さくら • family_with_children • jp
9
2026-09-15 • via Nuitee
A
Ana Manuela • couple • es
10
Excelente
Pros:

Ha superado nuestras expectativas. Es un 3 estrellas superior. Desayuno variado y buena calidad ,las habitaciones espaciosas,el servicio en general muy bien. El personal muy amable y dispuesto a ayudar en todo momento.

Cons:

Nada que reprochar

2026-09-15 • via Nuitee
K
Keiji • solo_traveller • jp
7
good
Pros:

今回は1人でツインルームだったので広く使えた。コストパフォーマンスが良かった。

Cons:

ツインルームのベット間の間が狭く、物を落とした場合は探して拾い上げるのが大変。
地下鉄の駅までが遠かった。

2026-09-15 • via Nuitee
E
Eloy • solo_traveller • es
8
2026-09-14 • via Nuitee
A
Andreia Cunha • family_with_children • pt
9
Very good place to stay in Kyoto. Would stay again
Pros:

The free spa was a great place to end our days, laundry machines available and very comfortable rooms. Breakfast was ok. Fresh towels everyday

Cons:

It was a bit far from the subway. The staff at breakfast was quite rude with us, when we asked for a different table. It happened several days.

2026-09-14 • via Nuitee
Y
YURIKO • family_with_children • jp
10
休めました
Pros:

朝食美味しい、お風呂広い

Cons:

駐車場がもっと停められたら…

2026-09-14 • via Nuitee
S
SEIJI • solo_traveller • jp
9
なかなか良かったけど・・・
Pros:

スタッフが親切だった。
大浴場が気持ちよかった。

Cons:

裸足でスリッパを履いたら足が痒くなった。
エレベーターのカードキーをタッチする場所をチェックイン時に説明してほしい。ホテルによっては扉の脇にあったり、エレベーターの中にあったりさまざまで、最初だけどうしても探し迷ってしまう。現に海外の方もシステム自体分かっていなくてずっとエレベーターを待っていた。
連泊した場合のタオルやゴミ等の交換だが、廊下に使用済みの物を出して出かけた場合は部屋に入ってほしくない。

2026-09-14 • via Nuitee
T
Tomoyuki • family_with_children • jp
8
2026-09-13 • via Nuitee