Holiday Inn Express & Suites - Albuquerque East by IHG

Hotels
•
Holiday Inn Express
8.5 (527 reviews)
10501 Copper Pointe Way NE , Albuquerque , us

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Free
Children allowed

Facilities

Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Swimming nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
See all facilities

Review Highlights

Pros:
Clean and safe environment
Friendly and professional staff
Good breakfast options
Cons:
Uncomfortable beds
Issues with cleanliness
Inconsistent service responses

Categories

Cleanliness
7.71
Several reviews mentioned dirty rooms and unclean showers.
Service
9.18
Most reviews praised the friendly and professional staff.
Location
9.22
Positive comments about convenience and safety in the area.
Room Quality
7.17
Complaints about uncomfortable beds and some rooms being not well-maintained.
Amenities
8.7
General satisfaction with amenities like breakfast and fitness center.
Value for Money
8.66
Reviews indicated a good experience related to value for the price.
Food and Beverage
8.71
Breakfast service was well-received, with positive remarks about quality.
Overall Experience
8.68
Overall positive sentiment with mentions of returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:38

Property Description

Modern Amenities
Holiday Inn Express & Suites - Albuquerque East offers air-conditioned rooms with free WiFi and flat-screen TVs, ensuring a comfortable stay for all guests.

Relaxation & Recreation
Guests can unwind in the indoor pool and hot tub after a busy day of exploring Albuquerque.

Convenience at Your Fingertips
With a 24-hour front desk and proximity to key attractions like Cliff's Amusement Park and Albuquerque Convention Center, Holiday Inn Express & Suites - Albuquerque East provides both convenience and entertainment for your stay.

Book now and experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites - Albuquerque East, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 527 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
E
Elisha • family_with_children • us
1
Wouldnt stay here again for the price and the nasty conditions
Pros:

Nothing

Cons:

I came at check in, and my room was not ready. Then the lady asked me to wait while they cleaned it. 30 more minutes and nothing I noticed the lady who checked me had left. So, I went to the front desk and asked and the new lady when my room would be ready. She didn't seem to know what I was talking about and checked me in for the 2nd time. Then when we got to the room, we were tired, so we went to bed, was not until the next morning when I needed to shower that we went to dry off with one of the provided towels and it was hanging up when we got it down it was covered in blood. Then I started to inspect the room more and found it was never cleaned. They also served breakfast at 7 am which is inconvient for those that are traveling. I wouldn't stay no recommend this property to anyone. Disgusting

2026-06-19 • via Nuitee
S
Sherrie • solo_traveller • us
9
Pros:

Nice big room, clean and close to the Nuclear Museum. Nice breakfast.

2026-06-10 • via Nuitee
C
Connie • couple • us
9
2026-06-08 • via Nuitee
L
lauralyb2023 • Couples • United States
8
Not a great stay
Pros:

Our room was clean and beds comfortable. Breakfast was lousy.
If you decide to stay at this hotel be sure they give you the room you request.

2026-05-22 • via Tripadvisor
M
michel • solo_traveller • be
10
Pros:

Comme tous les autres établissements de cette chaine tout était parfait . Acceuil , confort , propreté , équipements , dimension de la chambre et la sdb spacieuse et très bien équipée rien à dire si ce n'est félicitation !! Un plus bien évidement le déjeuner hyper complet et savoureux .

Cons:

RAS

2026-05-11 • via Nuitee
C
Camye • solo_traveller • us
1
2026-04-12 • via Nuitee
K
karlamO1875EC • Solo travel • Omaha, Nebraska
10
Nice surprise in East Albuquerque!
Pros:

I chose this property due to it's east location along I40 as I was staying overnight on my way east. It was easy to access from I40 and close to gas stations which was helpful. The property is fairly new and very well maintained so everything was clean and modern. The property has a fence and security entrance so i had zero concern about my car full of snowbird belonings. The room was very nice with comfortable chair and mattress with a clean and modert bathroom. The location was very quiet despite the close locale to the highway. Breakfast was hot and plentiful. I will stay here again!

2026-04-07 • via Tripadvisor
A
Amber • family_with_children • us
10
2026-04-05 • via Nuitee
J
Jeremy • extended_group • us
10
2026-03-31 • via Nuitee
B
Bikram • solo_traveller • us
9
Staff were nice and well cleaned and maintained
Pros:

great location, clean and well maintained

2026-03-23 • via Nuitee
S
Stefan • family_with_children • de
8
Gutes sauberes Hotel für eine Nacht zur Durchreise
Pros:

Gute Verkehrsanbindung für 1 Nacht zur Durchreise, Anlage ist umzäunt und das Tor wird abends geschlossen.

2026-03-16 • via Nuitee
Z
Zachary • family_with_children • us
8
2026-03-14 • via Nuitee
M
Megan • couple • us
7
Mediocre but it’s Albuquerque
Pros:

Convenient

Cons:

Filthy bathroom especially dirty

2026-03-07 • via Nuitee
N
Nicole • family_with_children • us
10
Staff was very friendly and helpful
Pros:

Breakfast was phenomenal and fresh and hot.

2026-03-05 • via Nuitee
A
Alfred • family_with_children • us
10
Perfect night
Pros:

The security and safety in building and out

Cons:

Loved everything

2026-03-02 • via Nuitee
R
Richard • family_with_children • us
8
Pros:

It felt pretty clean

Cons:

No extra toilet paper in the bathroom and my room didn't have wash cloths

2026-03-01 • via Nuitee
A
Angel • family_with_children • us
5
Pros:

It was clean

Cons:

Housekeeping was really pushy to be put at exactly 11

2026-02-25 • via Nuitee
V
Valerie • family_with_children • us
8
2026-02-24 • via Nuitee
H
Harold • family_with_children • us
10
2026-01-31 • via Nuitee
F
Felisha • family_with_children • us
10
2026-01-20 • via Nuitee