Hotel Indigo Dubai Downtown by IHG

Hotels
•
IHG
Marasi Drive, PO Box 24666, Dubai, 00000 , Dubai , AE
971-502595687

listing image 1
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Pets allowed

Facilities

Elevator
ATM/banking
Gift shops or newsstand
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Full-service spa
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Welcoming staff
Great buffet
Good location
Cons:
Construction noise
Empty mini bar

Categories

Cleanliness
8.48
The presence of some complaints about cleanliness, but overall acceptable for this hotel tier.
Service
9.95
Consistently praised for helpful and welcoming staff.
Location
9.49
Conveniently close to Dubai Mall, although some noise from construction.
Room Quality
9.44
Rooms described as unique and spacious, with a comfortable atmosphere.
Amenities
9.47
Amenities noted as good, with an appealing hotel theme and included breakfast.
Value for Money
9.43
General sentiments around positive experiences suggest good value.
Food and Beverage
9.48
Breakfast highly praised for variety and taste, with additional unique beverage options.
Overall Experience
9.45
Overall positive experiences and willingness to return suggest high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:13

Property Description

Luxury Amenities
Pamper yourself with a visit to the spa, offering massages, body treatments, and facials. Take advantage of an outdoor pool and a steam room for ultimate relaxation.

Gourmet Dining and Entertainment
Satisfy your taste buds at Open Sesame and unwind with a drink at the bar/lounge or poolside bar. Enjoy buffet breakfasts and complimentary beach shuttle service while being centrally located near Dubai Mall.

Modern Comfort and Convenience
With individually decorated guestrooms, Smart TVs, and rainfall showerheads, feel at home with complimentary wireless internet access. Benefit from a 24-hour business center, concierge services, and a 24-hour front desk.

Ready to indulge in luxury and convenience? Book your stay at Hotel Indigo Dubai Downtown now.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
M
Monica • family
10
Pros:

Staff were always ready to help. The bathrooms in the rooms are up to date and clean—the room service options were delicious and quick.

2025-10-07 • via Nuitee
H
HANA
10
A truly memorable Dubai experience
Pros:

An exceptional stay at Hotel Indigo Downtown Dubai ! From the elegant design to the impeccable service, every detail exceeded expectations. The staff were gracious , the location superb, and the atmosphere effortlessly sophisticated.
A truly memorable Dubai experience — thank you, and shukran especially Alaa and Mustapha 🇦🇪✨

2025-10-06 • via Nuitee
S
Safia • family
10
Pros:

The hotel was amazing, location close to many attractions, and staff were friendly and helpful. Would definitely stay again!

2025-10-05 • via Nuitee
J
Joel
10
Pros:

Clean, new and conveniently located in Downtown Dubai. Walkable to Burj Khalifa and Dubai Mall.

2025-10-05 • via Nuitee
K
Kristine
10
Pros:

Welcoming staff. Great buffet

2025-09-13 • via Nuitee
A
Ahmad
2
Pros:

They’re not five star

2025-09-11 • via Nuitee
B
Bret
10
Pros:

Great time

2025-09-08 • via Nuitee
J
Jasmeet
10
Pros:

Great hotel with good location.

2025-08-30 • via Nuitee
V
Vinay
10
Pros:

Good

2025-08-29 • via Nuitee
T
Tharanija • family
10
Pros:

The hotel has a unique theme and the interior is visually appealing and cool! The beds were so comfortable. Breakfast was great, there’s a lot of options and it’s very inclusive. The Spanish latte & Karak chai were my favourites! The hotel is very close to Dubai Mall which is very convenient. The hotel staff is very polite and helpful. I had a great time and would definitely stay here again in the future! :)

2025-08-17 • via Nuitee
P
Priyanka
10
Pros:

Wonferful

2025-07-29 • via Nuitee
R
Rhondy • partner
10
Pros:

What an amazing hotel with such caring staff interested in your stay and do everything to make you feel welcome with a smile.

2025-07-22 • via Nuitee
A
alejandro
10
Pros:

Loved all the services provided by the hotel

2025-07-18 • via Nuitee
O
Oleksandr Filipp
8
Pros:

Good location and clean room
Emty mini bar and breakfast was not good

2025-07-17 • via Nuitee
T
Tracee • family
10
Pros:

Very great staff and services. Hotel breakfast was amazing with plenty of options. Rooms were very unique and spacious if you get a suite.

2025-07-17 • via Nuitee
R
Rajiv
10
Pros:

Excellent food and service

2025-07-08 • via Nuitee
M
Mahmoud Al
10
Pros:

Nice hotel but the area still has construction work which makes it noisy.

2025-07-08 • via Nuitee
J
Joe Elie
8
Pros:

.

2025-06-29 • via Nuitee
S
syed
2
Pros:

Stayed in room 1115 . Tv doesn’t work properly . Basin doesn’t flush water properly . Bad smell in room .
Will never stay there . Period

2025-06-24 • via Nuitee
D
Douglas • partner
10
Pros:

Fabulous hotel, great location, amazing friendly staff and will definitely visit again

2025-06-22 • via Nuitee