Azul 36

Hotels
•
Independent
9.2 (1139 reviews)
Avenida 3 entre calles 26 y 28 #904, Bacalar, QROO, 77930 , Bacalar , MX
+52 983 834 3165

listing image 1
Show all photos

Facilities

Free breakfast
Boat tours nearby
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Kayaking nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Clean and spacious rooms
Cons:
Limited furniture in some rooms
Occasional noise disturbances

Categories

Cleanliness
9.03
Overall sentiment indicates satisfactory cleanliness, with positive remarks on maintenance.
Service
9.5
Service is frequently praised, indicating a standard above expectation.
Location
9.34
The location is highlighted positively, especially proximity to attractions.
Room Quality
9.29
Rooms are described as spacious and well-maintained, contributing to positive sentiments.
Amenities
8.82
Amenities are acceptable but mentioned as standard; some rooms had limited furniture.
Value for Money
9.28
Good value mentioned in relation to offerings and pricing.
Food and Beverage
8.83
Breakfast was mentioned positively; however, some indicated it as minimal.
Overall Experience
9.5
Overall experiences are overwhelmingly positive, reflecting satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:00

Property Description

Stunning Views and Convenient Amenities Unwind on the terrace, stroll through the garden, and stay connected with complimentary wireless internet. Delicious Breakfast and Welcoming Service Enjoy a daily continental breakfast and take advantage of the 24-hour front desk and luggage storage. Comfortable Accommodations with Modern Features Individually decorated rooms with minibars and Smart TVs await you, with complimentary Wi-Fi to keep you connected. Book your stay at Azul 36 in Bacalar now and explore the beauty of Laguna Bacalar Ecological Park and Lake Bacalar just minutes away.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

9.2
Based on 1139 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.5
K
Kristiane • couple • be
8
2026-07-25 • via Nuitee
I
Irene • family_with_children • es
9
2026-07-24 • via Nuitee
S
Sara • family_with_children • si
10
A peaceful oasis in Bacalar
Pros:

The hotel was very clean and had everything we needed for a comfortable stay. It was surrounded by a beautiful garden, which created a peaceful atmosphere. The staff were friendly, helpful, and accommodating. We were very happy with our stay.

Cons:

The breakfast was good, but it could have offered a bit more variety.

2026-07-23 • via Nuitee
J
Jurgen • family_with_children • be
10
Fantastisch
Pros:

Mooie kamer, zeer goede ligging en heel goed ontbijt. De man aan de receptie sprak geen Engels, maar met een vertaalappje gaf hij ons al de nodige informatie. Zeer vriendelijk en behulpzaam persoon. Goeie douche en ook goed bed. We kunnen dit hotel alleen maar aanraden.

Cons:

Niets

2026-07-23 • via Nuitee
L
Lenny • family_with_children • nl
8
Keurig verblijf, prima kamers, mooi zwembad en goed ontbijt, maar het was het niet voor ons
Pros:

Mooie plek en het ziet er allemaal prachtig uit.

Cons:

De jongen bij de receptie kan beter iets anders gaan doen, want er kon geen lach vanaf en de dame bij het ontbijt ook niet. De twee dames in de middag waren super vriendelijk en ook het personeel. De generator naast kamer 1 begon ‘‘s nachts te loeien en in de ochtend dreunt bij elke kamer de wasmachine als deze aan het centrifugeren is. Geen punt als je vroeg op bent, maar wij wilden net even rustig aan doen, maar om 7.30 werden we wakker door dit doordringende geluid.

2026-07-22 • via Nuitee
M
Mélanie • solo_traveller • fr
8
Bon choix à Bacalar
Pros:

Emplacement central, chambres propres et spacieuses, SDB spacieuse également, piscine juste devant la chambre.

Cons:

Pour prendre une douche chaude, mieux vaut ne pas attendre trop tard. Le petit déjeuner manque d'options (salées et sucrées).

2026-07-22 • via Nuitee
E
Enzo • extended_group • fr
9
Super !
Pros:

Le petit déjeuner
La piscine, le cadre, les chambres
Et le personnel disponible 24 heures sur 24

Cons:

Rien

2026-07-22 • via Nuitee
M
Mark • family_with_children • mx
10
Great place
Pros:

Clean comfortable and close to lagoon

2026-07-15 • via Nuitee
J
julie • family_with_children • gb
10
Great place to stay in the heart of everything but also very peaceful and quiet
Pros:

Very central, walkable to everywhere, very clean, comfy beds, great shower. The little pool was great as was the roof top dip pool.
Great breakfast too

Cons:

Everything

2026-07-13 • via Nuitee
N
Nico • solo_traveller • be
10
2026-07-12 • via Nuitee
L
lydianne • solo_traveller • fr
10
Pros:

Parfaitement situé
Très propre et super petit déjeuner
Piscine agréable

Cons:

Chambre assez humide et peu respirante

2026-07-09 • via Nuitee
S
Steven • family_with_children • be
6
Goede locatie maar mist wat charme
Pros:

Locatie

Cons:

Weinig animo, zwak ontbijt, kamers ok maar wat ouder

2026-07-09 • via Nuitee
I
IRENE_C_GENOVA • couple • it
8
BACALAR, CHE MERAVIGLIA!
Pros:

Hotel situato a 10 minuti a piedi dalla Piazza principale e vicinissimo sia al lago sia a tutti i ristoranti. Parcheggio disponibile di fronte all'entrata. Camera abbastanza spaziosa, AC funzionante, letto comodo, bagno ok ( lo scarico del gabinetto non era dei migliori, ma non credo sia colpa della struttura ). Avevamo anche un bel bancone. Piscine carine e pulite, ma non le abbiamo provate. Colazione a buffet salata con anche piccole opzioni dolci, buona! Niente di negativo da segnalare, ok per soggiorni di qualche giorno o di 1 settimana.

2026-07-08 • via Nuitee
L
Leen • family_with_children • be
10
Aanrader: goede ligging, lekker ontbijt
Pros:

Goede ligging: op wandelafstand van de lagune, restaurants, fort, centrale plein.
Lekker ontbijtbuffet.
Mooie binnentuin. Goede airco op de kamers.
Gratis waterflesjes op de kamers en sipwell bij de receptie

Cons:

/

2026-07-07 • via Nuitee
J
Juan Miguel • solo_traveller • mx
10
Pros:

La atención por parte de todo el personal del hotel fue muy buena

Cons:

Nada

Todo muy bien

2026-07-01 • via Nuitee
D
David • couple • mx
10
Pros:

Excelente ubicación, cómodo y buen desayuno

Cons:

Atención de algunos del personal (no todos)

2026-06-30 • via Nuitee
C
Ciara • couple • ie
10
2026-06-29 • via Nuitee
S
Soto • solo_traveller • gt
10
Pros:

Nos gusto la amabilidad y todo muy limpio y el desayuno muy rico

Cons:

No tengo nada malo

2026-06-29 • via Nuitee
Y
Yarely • couple • mx
10
Unos días muy lindos de relajación
Pros:

Excelente nos gustó muchísimo

2026-06-26 • via Nuitee
S
Stefanie • family_with_children • de
9
2026-06-22 • via Nuitee