Hotel Heinz

Hotels
9.2 (85 reviews)
Bergstraße 77 , Höhr-Grenzhausen , de

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Excellent wellness area and breakfast
Cons:
Variable food quality at dinner
Inconsistent service during busy times

Categories

Cleanliness
9.23
Guests appreciated the cleanliness of the rooms and wellness areas.
Service
9.7
The staff is described as very friendly and professional, contributing to a positive experience.
Location
9.24
The hotel is located in a quiet area, ideal for relaxation and close to hiking spots.
Room Quality
9.19
Rooms are reported to be clean and well-kept according to guest feedback.
Amenities
9.22
The wellness area and pool are highlighted as attractive features, with many different sauna types.
Value for Money
9.38
Guests feel the overall quality justifies the price paid, especially considering the amenities.
Food and Beverage
8.23
Food quality varied, with some disappointment during specific meals; however, breakfast received praise.
Overall Experience
9.4
Guests generally had a positive and relaxing stay, indicating a high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:57

Property Description

Luxurious Accommodation
Hotel Heinz in Höhr-Grenzhausen offers a 4-star stay with free bikes, a fitness centre, and an indoor pool. The rooms are elegantly furnished and equipped with modern amenities including free WiFi and a safety deposit box.

Relaxation and Wellness
Guests can unwind in the hammam, sauna, or garden terrace, perfect for a tranquil retreat. The property also boasts a shared lounge and a restaurant serving delicious meals.

Concierge Services and Multilingual Staff
With a 24-hour front desk fluent in multiple languages, including Arabic and English, Hotel Heinz ensures a seamless stay. From organising tours to providing room service, the concierge is always ready to assist.

Book your stay at Hotel Heinz for a blend of luxury and comfort.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 85 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.38
Food and Beverage: 8.23
Overall Experience: 9.4
A
annette • solo_traveller • de
9
2026-05-25 • via Nuitee
J
jeroen • solo_traveller • be
8
Very comfortable good hotel
Pros:

Well equipped, comfortable hotel. Large parking. Good restaurant. Friendly staff

Cons:

Large hotel. A bit “mass”. pricy.

2026-05-14 • via Nuitee
D
David • couple • de
10
2026-05-12 • via Nuitee
J
Jenny • couple • de
8
Tolles Wellnesshotel besonders bei Sonnenschein
Pros:

Außenanlage, Ruheräume, infinity Pool mit Whirlpool, besonders Erdsauna

Cons:

Leider wurde unser Zimmer nicht gereinigt nach der 1. Übernachtung. Badezimmer war absolut nicht komfortabel…

2026-05-11 • via Nuitee
S
Sabrina • couple • lu
8
2026-04-02 • via Nuitee
C
Cakatay • couple • de
10
2026-03-30 • via Nuitee
E
Eva • couple • de
9
2026-03-23 • via Nuitee
L
Lara • couple • de
10
2026-03-15 • via Nuitee
R
Rebecca • couple • de
9
Eine schöne, entspannte Auszeit.
Pros:

Das Ambiente, die Lage, Umgebung und der Wellness-Bereich.

Cons:

./.

2026-03-12 • via Nuitee
T
Thomas • family_with_children • de
8
Pros:

Das Personal war sehr hilfsbereit und wir haben einen sehr guten Service erfahren im Restaurant!

Cons:

Es schien insgesamt etwas überfüllt und leider waren keine Ladesäulen für das E-Auto vorhanden so dass wir im Anschluss bei der Heimfahrt etwas Probleme bekam.

2026-03-02 • via Nuitee
C
Christian • couple • de
4
Preis/leistung nicht passend
Pros:

Restaurant

Cons:

Zimmer

2026-02-27 • via Nuitee
H
Hans-Günther • couple • de
9
alles bestens, wir kommen wieder!
Pros:

top Frühstück

Cons:

Die Wegweiser zu den einzelnen Stationen, Speisesälen, Spa etc. könnten besser sein, etwas unübersichtlich, man verläuft sich schon des öfteren im weit verzweigten System

2026-02-22 • via Nuitee
V
volker • couple • de
10
Pros:

Perfekte Erholung

2026-01-31 • via Nuitee
J
Johannes • solo_traveller • de
8
2026-01-28 • via Nuitee
S
Stefan • couple • de
9
sehr gut und sehr erholsam
Pros:

beides richtig gut! Schön fand ich, dass es einen Begrüßungssekt gab u. auch Sekt zum Frühstück

Cons:

Verwirrend fand ich das Haus mit den vielen Gängen u. Wegweisern...Einige Beschriftungen hat man ohne Brille gar nicht lesen können

2026-01-28 • via Nuitee
J
Julia • extended_group • de
8
2026-01-19 • via Nuitee
K
Katharina • couple • de
10
2026-01-15 • via Nuitee
H
Helmut • solo_traveller • de
9
2026-01-13 • via Nuitee
P
Petra • extended_group • de
10
2026-01-12 • via Nuitee
T
Thomas • couple • fr
9
Pros:

Un très grand Hôtel situé en lisière de forêt avec un parking privé. Un petit déjeuner buffet complet, avec quasiment tout de ce que l'on peut rêver. un espace spa très agréable, très grand qui se prolonge à l'extérieur dans un magnifique parc avec piscine, jacuzzi, un superbe sauna et un yourte qui sert de salle de repos. Mention spéciale à Philipp, le "Augussmeister" qui élève les Aufguss au rang d'événements exceptionnels, durant lesquels ont devine toute sa passion pour cette discipline et son plaisir à partager son art. MERCI

Cons:

Pour chipoter, peur-être un peu plus de variétés différentes de viennoiseries au petit-déjeuner... Mais il est vrai que ce n'est pas une spécialité allemande...

2025-12-23 • via Nuitee