PLAZA Premium Den Haag City Center

Hotels
•
Best Western Plus
8.2 (4574 reviews)
Grote Marktstraat 36-40 , The Hague , nl
+31702193400

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Hallways dirty
Lack of heating in bathrooms
High breakfast cost

Categories

Cleanliness
7.53
Room cleanliness was positive, but hallways noted as dirty.
Service
8.5
Staff were friendly and helpful throughout the stay.
Location
9.04
Excellent central location close to transport and amenities.
Room Quality
7.99
Rooms were clean and comfortable, though some issues with heating.
Amenities
8.02
Good amenities, but some lacking such as heating in bathrooms.
Value for Money
7.48
Breakfast costs are considered too high for limited offerings.
Food and Beverage
8.53
Breakfast was well-received and offered a good variety.
Overall Experience
8.5
Overall stay was pleasant with minor issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:18

Property Description

Centrally Located Luxury Hotel
Conveniently situated in the heart of The Hague, Best Western Plus Plaza Den Haag offers modern air-conditioned rooms with free WiFi and a stylish bar. Explore nearby attractions like Madurodam, Paleis Huis Ten Bosch, and the Escher Museum, all just a short distance away.

Comfortable Accommodation
Each room is equipped with a wardrobe, flat-screen TV, and a private bathroom, ensuring a comfortable stay for every guest.

Delicious Dining Options
Start your day with a delicious buffet breakfast and savor a variety of culinary delights throughout your stay.

Book your stay at Best Western Plus Plaza Den Haag now for a luxurious and convenient experience in The Hague.

Important information:

Please note that cash payments at the hotel are not possible.

Please note that dogs will incur an additional charge, and service animals are exempt from the fee.

Please note : It is a dog-friendly hotel, unfortunately dogs are not allowed in the breakfast restaurant (except service dogs). Please note that the hotel cannot accommodate other type of pets.

If you require a cot, you must notify the property before your arrival.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4574 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.5
L
Laila • solo_traveller • om
10
Clean and comfortable
Pros:

Everything was perfect

Cons:

Only location crowded

2026-07-03 • via Nuitee
M
Matthias • solo_traveller • at
9
Pros:

Sehr schönes geräumiges Zimmer. Alles sauber, gutes Frühstück. Sehr nettes Personal.Gute Lage im Zentrum und in der Nähe des Bahnhofs. Das Hotel ist zu empfehlen.

2026-07-02 • via Nuitee
S
Silvia Maria • family_with_children • it
8
2026-07-02 • via Nuitee
A
Analia Beatriz • couple • ar
8
Estaba bien. Pero esperaba otra cosa.
Pros:

Buen desayuno y muy atenta la gente de recepción

Cons:

La entrada está atrás de unos tachos de basura, habia mal olor al ingresar, y las sábanas no estaban muy limpias. Tenían manchas

2026-07-02 • via Nuitee
A
Amelia • solo_traveller • za
7
I enjoyed staying at the hotel.
Pros:

Excellent location. Clean rooms with very comfortable bed and bedding. Lovely large countertop in bathroom with lots of space to put your toiletries.

Cons:

There was a slight smell on the 2nd floor where I had a room which immediately became apparent as you exited the lift.

2026-06-30 • via Nuitee
Z
Zvi • solo_traveller • il
10
Pros:

מיקום מעולה, נקי

2026-06-30 • via Nuitee
J
Jasna • solo_traveller • hr
10
2026-06-30 • via Nuitee
M
Matthew • solo_traveller • gb
8
Right in the middle of the Main Street, restaurants near by, 5 minutes walk to the main square. 10 minute walk to art ga
Pros:

Right in the middle of the Main Street, nice room, easy check in, staff were great.

Cons:

Nothing

2026-06-30 • via Nuitee
W
Walter • couple • de
9
Schöner Stadtaufenthalt
Pros:

Schöne große Zimmer und ein ausreichend großes modernes Bad. Vergünstigung für die Tiefgarage hat mit Link gut funktioniert.

Cons:

Leider ließ sich die Klimaanlage nachts nicht ausschalten. Nach drücken von "off" war das grüne Licht weg - aber nach gut einer Sunde war es wieder da. Den dauernden Zug empfanden wir als unangenehm in der Nacht.

2026-06-30 • via Nuitee
M
MICHALIS • solo_traveller • cy
8
2026-06-30 • via Nuitee
S
Sirpa • solo_traveller • fi
9
Erittäin toimiva lyhyeen vierailuun !!
Pros:

Sijainti kauppojen ja kulkuyhteyksien suhteen loistava.
Ystävällinen henkilökunta.

Jääkaappi, mikro, keitin eli hyvä varustelu!

Cons:

Aamiainen vähän suppea mutta muuten hyvä.
Huonetta ei saanut ihan pimeäksi verhojen vuoksi, olisi helppo korjata uskon.

Suihkun lattia aina todella liukas, helppo varmasti korjata sekin.

2026-06-29 • via Nuitee
V
Vanessa • solo_traveller • ca
8
2026-06-29 • via Nuitee
F
Fariz • family_with_children • az
6
Pros:

Good location, at main shopping street, walking distance to the central train station and key tourist destinations.
Friendly, professional staff. Good breakfast.

Cons:

I do not like cold. I turned off air-conditioning in my room immediately. But the ventilation system kept blowing annoying cold air day and night. It was impossible to turn off, and now I am sick (in late June). The customers must be allowed/enabled to regulate temperature in THEIR rooms. This must not be centralized and mandatory for all guests, especially when there is a perfectly working air conditioning.

2026-06-29 • via Nuitee
V
Vladimír • family_with_children • sk
9
2026-06-29 • via Nuitee
G
Guido-Jürgen • solo_traveller • de
5
Für 2-3 Tage okay, aber dafür eigentlich zu teuer. kein Charme.
Pros:

Ansprechende Größe des Bades, Kühlschrank im Zimmer, Betten okay, Frühstück: Brötchen gut, Croissants waren sehr gut-

Cons:

Zimmer wirkt zunächst okay, ist aber definitiv zu klein. Man kann nicht am Schreibtisch sitzen, weil zuwenig Platz zwischen Schreibtisch und Bett ist. Ein riesen Kühlschrank und Mikrowelle, aber ich frage mich wozu. Für länger als 2-3 Tage alleine in diesem Dopel(!!!)zimmer ist es zu endg Das Bad ist gut, die grosse Dusche hat sogar eine Regendusche, aber: die Trennwand ist so klein, dass automatisch das Bad unter Wasser gesetzt wird, wenn man länger als 3 Minuten duscht. Frühstück: Kaffee heiss aber unglaublich bitter, O-Saft und Apfelsaft sind reine Chemie und ungeniesbar süss. Insgesamt eine eher unpersönliche Übernachtungsmöglichkeit.

2026-06-28 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
Pros:

Everything 😊👍

2026-06-28 • via Nuitee
M
Marc • solo_traveller • nl
8
2026-06-28 • via Nuitee
C
Claudio • solo_traveller • ch
10
Pros:

Hotel e camera elegante, pulito, camera spaziosa, in pieno centro e vicino a tutto. Personale gentile e disponibile

2026-06-28 • via Nuitee
P
Paulina • solo_traveller • lt
8
Pros:

It is a perfect location.
It is also clean and comfortable.
My room had a spacious bathroom, microwave and mini fridge.

Cons:

The shower did not have a proper closing (sliding doors or some other thing), so every time after shower the entire bathroom was full of water and there was no additional drain. So it stayed. I hope they will not get mold all over the place in a year or so.
Additionally, the AC was on in full power. Although I asked to minimize it (raise temperature to 24 and fan to a minimum), it still was very strong and it is uncomfortable when you could feel the cold wind while laying in the bed. My request was neglected and never followed.
Note to hotel branding people: if you want to be a green hotel, work to improved air conditioning system.

2026-06-27 • via Nuitee
R
Robert • couple • gb
10
2026-06-27 • via Nuitee