Hotel Colonial Zaci by GuruHotel

Hotels
8.1 (1245 reviews)
Calle 42 No. 196, entre 35 y 37 Colonia Centro , Valladolid , MX
+52 985 146 4252

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
7.56
Several reviews mentioned cleanliness issues, such as unclean bathrooms and furniture.
Service
9.03
Multiple reviews highlighted the friendly and helpful staff.
Location
9.07
Many reviews noted the excellent location near central attractions.
Room Quality
7.52
General sentiment indicated that while some rooms were pleasant, others were described as basic or needing maintenance.
Amenities
7.05
Several reviews criticized the basic amenities, such as a lack of toiletries and old furniture.
Value for Money
8.01
Value was mentioned, with some indicating it was cheap, but questioned amenities versus price.
Food and Beverage
8.06
Breakfast received positive mentions, but other dining options were less clear.
Overall Experience
8.53
Despite some issues, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:48

Property Description

Luxurious Accommodation with Garden Views
Hotel Colonial Zaci by GuruHotel, located in Valladolid, offers a luxurious stay just 45 km from Chichen Itza. Enjoy the serene garden views from your room's patio and unwind in comfort with amenities like free WiFi, flat-screen TV, and air conditioning. Some rooms even feature a private balcony for a more exclusive experience.

Convenient Amenities for a Relaxing Stay
Indulge in the convenience of free private parking, room service, and a 24-hour front desk at this 4-star hotel. Whether you're exploring the shared lounge or soaking up the sun on the terrace, Hotel Colonial Zaci ensures a seamless and relaxing experience for all guests.

Ideal Location for Exploring
With Cancún International Airport just 151 km away, Hotel Colonial Zaci by GuruHotel serves as the perfect base for your adventures. Book your stay now and immerse yourself in the beauty and comfort of Valladolid.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.1
Based on 1245 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
K
Kevin • couple • mx
9
2026-09-12 • via Nuitee
J
juaruigar1 • solo_traveller • es
6
Pros:

La ubicacion era muy céntrica

Cons:

La habitación estaba falta de limpieza

2026-09-08 • via Nuitee
D
Daniel Andres • couple • gb
6
Confortable and a great location to the town centre
Pros:

Confortable bed. Quiet. Sweet garden and water bottle replaced daily

Cons:

No mini fridge to keep our water cold.
Damp smell in the room.
Would have liked a shower screen to prevent water splashing out.
Water to be hotter than what is provided.

2026-09-04 • via Nuitee
O
Oxte canche • solo_traveller • mx
10
2026-09-01 • via Nuitee
H
Haidee Carolina • couple • mx
10
2026-08-31 • via Nuitee
A
ANDREA • solo_traveller • it
10
Pros:

Bellissimo hotel, bellissima città!!!

Cons:

Niente!!!

2026-08-28 • via Nuitee
A
Adi • solo_traveller • il
7
2026-08-28 • via Nuitee
D
Domiziana • couple • it
7
2026-08-27 • via Nuitee
C
Carmignani • couple • it
6
Pros:

Si trova a 10 minuti a piedi dal centro, ci stava la tv e il phon per i capelli

Cons:

L’acqua calda funziona a tratti, il bagno emanava cattivo odore, che i letti erano separati

2026-08-24 • via Nuitee
A
Angelo • extended_group • it
6
2026-08-22 • via Nuitee
C
Cristiana • extended_group • pt
6
2026-08-20 • via Nuitee
G
Genoni • solo_traveller • it
1
Terribile esperienza
Pros:

Ottima la posizione e il parcheggio privato di fronte all'hotel. Struttura pulita

Cons:

Camera deluxe al piano terra (numero 7) con umidità e forte odore di muffa,dimensioni piccole. In bagno ci hanno messo un deumidificatore per cercare di togliere l'odore, ma, oltre ad essere rumoroso, non dava l'effetto sperato. Abbiamo chiamato il personale che ha controllato ed ha confermato l'odore sgradevole. Non ci hanno però cambiato camera. Nottata tremenda anche a causa del letto, davvero scomodissimo. La mattina seguente siamo scappati. Terribile esperienza. Le foto pubblicate su booking sono state fatte da un professionista che sa rendere molto bene le immagini, peccato che la realtà sia ben diversa.

2026-08-18 • via Nuitee
A
Andrea • couple • it
9
2026-08-17 • via Nuitee
C
Christoph • family_with_children • es
8
2026-08-17 • via Nuitee
M
Mark • family_with_children • gb
8
2026-08-16 • via Nuitee
T
Teo • solo_traveller • mx
10
2026-08-14 • via Nuitee
G
Giuseppe • couple • it
7
Un soggiorno buono, in un’ottima posizione.
Pros:

Struttura pulita, giardinetto carino, ottima posizione. È ok.

Cons:

La stanza è un po meno bella di quella in foto, lo sciacquone è un po’ lento, luci non ottime.

2026-08-14 • via Nuitee
C
Carlo • solo_traveller • it
9
Pros:

Accogliente

2026-08-14 • via Nuitee
M
Marta • family_with_children • es
10
2026-08-13 • via Nuitee
J
Jose • solo_traveller • mx
9
2026-08-13 • via Nuitee