Snowman Lodge and Spa

Hotels
7.1 (722 reviews)
66-68 Clyde Street , Ohakune , NZ

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Lovely staff
Good location
Affordable pricing
Comfortable bed
Cons:
Cleanliness issues
Small room size
Lack of amenities
Noise from other guests

Categories

Cleanliness
4.93
Multiple complaints about uncleanliness, including dirty quilts and untidy rooms.
Service
7.9
Lovely staff mentioned positively in several reviews; standard service level noted.
Location
7.94
Convenient location highlighted several times, contributing to overall satisfaction.
Room Quality
6.39
Small and cozy rooms with some mentioned negatives regarding maintenance.
Amenities
7.42
Features like the spa and lounge mentioned positively, though some amenities were lacking.
Value for Money
7.88
Well priced with good holiday value noted in the reviews.
Food and Beverage
7.43
The quality of food available in the area praised, but lacking in-room amenities for drinks.
Overall Experience
6.9
Mixed feelings overall due to cleanliness issues, but positives balanced it out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:03

Property Description

Central Location and Gateway to Adventure
Snowman Lodge and Spa offers a prime location in Ohakune, the gateway to Ski Ruapehu and Tongariro National Park, providing easy access to outdoor activities.

Relaxing Spa and Cozy Lounge
Guests can unwind in the hot tub, sauna, or with a soothing massage at the onsite spa. The shared lounge area with a fireplace offers a cozy spot to enjoy board games and breathtaking views of Mount Ruapehu.

Comfortable Rooms and Convenient Amenities
Choose from a variety of updated rooms, each equipped with modern comforts like fresh linens, toiletries, and a tea/coffee station. With nearby dining options, outdoor BBQ facilities, and access to the Old Coach Road Bike Trail, Snowman Lodge ensures a convenient and enjoyable stay.

Experience adventure and relaxation at Snowman Lodge & Spa. Book your stay now for a memorable getaway.

Important information:

Please note all rooms are nonsmoking.

Please note that this hotel has a strict 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 722 reviews
Cleanliness: 4.93
Service: 7.9
Location: 7.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 6.9
A
Akiko • solo_traveller • nz
7
Good location
Pros:

美味しいレストランが併設されているので、夕食が楽しみになる!
お部屋は、小さいけど一人利用なら快適に過ごせる。
スキー場に近い!

Cons:

共用シャワールームの水圧と温度が使用中変化してしまうので、時々寒くなってしまう点を改善してほしいです。

2026-09-19 • via Nuitee
G
Glenn • solo_traveller • nz
9
2026-09-19 • via Nuitee
M
Mark • solo_traveller • nz
6
Pros:

Cheap.

Cons:

Another guest talking loudly on the phone in the hallway in the middle of the night.

2026-09-16 • via Nuitee
M
Maria Belen • couple • nz
8
2026-09-15 • via Nuitee
K
Karl Jukes • solo_traveller • nz
4
Tired
Pros:

The Heat pump in the room and the beds were reasonably comfortable.

Cons:

The place is totally run down. The water pressure in the shower was so weak it almost hard to get wet. The hot water was not constant. The room was very tired. There were no smoke alarms in the room or in fact anywhere in the lodge that I could see? And no sign of another fire detection system? The place didn't appear to have staff on duty of if they were they were always in the a joining restaurant. The gounds and common spaces were also tired and un kept.

2026-09-15 • via Nuitee
S
Steve • solo_traveller • nz
10
Fantastic facilities!! Great little place
Pros:

I have to say this place Rocked! Absolutely loved it. Great facilities, excellent price. Everything was easy. Great kitchen. Comfortable room, clean toilets and showers. No noise issues. And the spa and saunu were just spot on and so incredibly good after a day on mountain. This will definitely be my go to place to stay. Thanks Snowman lodge

2026-09-15 • via Nuitee
D
dean • family_with_children • nz
3
Glad it was only for one night. Will spend a bit more next time and look elsewhere.
Pros:

Location was good. Kitchen well equipped

Cons:

Showers didn't work. Bathroom dirty. Spa came at a cost and was expensive and not appealing. Room was poorly built and very hot. Turned radiator off but still too hot to sleep.
Restaurant door open and we were visible when walking to bathroom in pj's.
Very noisy.

2026-09-15 • via Nuitee
J
Jessica • couple • nz
7
Cheap and cheerful
Pros:

Cheap and cheerful, nice clean bathrooms

Cons:

Very thin walls, can hear others in their rooms

2026-09-15 • via Nuitee
L
Lucas • couple • nz
9
2026-09-13 • via Nuitee
S
Sara • family_with_children • nz
9
We just needed somewhere not overpriced and convenient to stay on our last night in town. I found the lodgethe lodge for
Pros:

A very convenient location, friendly staff and comfortable stay in our room.

Cons:

Nothing!

2026-09-10 • via Nuitee
S
Stuart • couple • au
8
2026-09-07 • via Nuitee
B
Bradley • family_with_children • nz
9
2026-09-06 • via Nuitee
A
Ari • couple • nz
8
2026-09-04 • via Nuitee
A
Ari • family_with_children • nz
8
2026-09-04 • via Nuitee
T
Thomas • couple • nz
8
2026-09-02 • via Nuitee
S
Sabrina • solo_traveller • nz
1
Pros:

Location was good and staff were friendly.

Cons:

Our bed was very uncomfortable and the curtain didn't cover the whole window so we had light shinning into our room the whole night. The dry room smelled of mice excrement and made our towels smell.

2026-09-02 • via Nuitee
S
Susan • solo_traveller • nz
5
2026-09-01 • via Nuitee
P
Pia Jane • couple • nz
2
Freezing Cold, would reccomend a Soviet gulag instead.
Pros:

Central location in ohakune was good.

Cons:

- no heating
- no hot water
- curtains barely blocked light
- freezing cold
- bed was like sleeping on a big ass Swiss ball.

2026-08-25 • via Nuitee
C
Carron • solo_traveller • nz
8
Pros:

Very affordable and nice staff all around.

Cons:

If you’re not a fan of noises, bring some ear plugs or ear pods to block out the sound. The wall is definitely not sound proof nor being so close to the main road.

2026-08-25 • via Nuitee
C
chamta7 • solo_traveller • jp
8
Good. I’d like to repeat to stay.
Pros:

Location is good. The staffs are good.

Cons:

Water in shower is not so hot even cold after 10:30.
I don’t know when earlier before 10:00.

2026-08-24 • via Nuitee