Home2 Suites By Hilton Charlotte Piper Glen

Hotels
•
Home2 Suites by Hilton
8.8 (520 reviews)
5110 Piper Station Drive , Charlotte , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Cons:
Customer service issues
Breakfast quality
Room maintenance problems

Categories

Cleanliness
8.44
Some reviews mention issues with bathroom maintenance and towels not being replaced.
Service
9.11
Positive mentions of friendly staff, but some complaints about customer service during check-in.
Location
9.45
Multiple reviews highlight the convenience of the location, close to shops and restaurants.
Room Quality
8.7
Rooms described as clean and comfortable, but some issues with maintenance were noted.
Amenities
8.93
General comments about amenities being satisfactory, despite some broken items.
Value for Money
8.89
Some reviews indicate that for the price, expectations were not fully met.
Food and Beverage
7.94
Breakfast received mixed reviews, with many suggesting room for improvement.
Overall Experience
8.91
Most guests had a decent to great experience, with a few exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:19

Property Description

Convenient Location
Located in the vibrant Ballantyne district, Home2 Suites By Hilton Charlotte Piper Glen offers easy access to popular attractions like SouthPark Mall, Carowinds Amusement Park, and Mint Museum of Art.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and kitchens. Relax by the indoor pool or maintain your workout routine at the fitness centre.

Exceptional Services
Our hotel features a barbecue area for social gatherings, a 24-hour front desk for your convenience, and a business centre for any work needs. Experience a warm welcome at our shared lounge during your stay.

Experience comfort and convenience at Home2 Suites By Hilton Charlotte Piper Glen. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 520 reviews
Cleanliness: 8.44
Service: 9.11
Location: 9.45
Room Quality: 8.7
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
K
Kerastin • solo_traveller • us
10
2026-05-28 • via Nuitee
F
Francisco • family_with_children • us
9
2026-05-26 • via Nuitee
D
Debra • solo_traveller • us
7
Pros:

Clean and friendly

Cons:

Overly busy during my stay

2026-05-10 • via Nuitee
N
Nichole • family_with_children • us
4
2026-05-04 • via Nuitee
K
Katelyn • couple • us
8
2026-04-26 • via Nuitee
K
Kristen • extended_group • us
6
Hotel was fine. More expensive then I thought based on what I got vs what the Booking.com description gave. Taught me
Pros:

Staff was nice

Cons:

I selected this hotel & room based on it having a suite and the description said two bedrooms. The hotel does not have separate bedrooms. I could have found a much cheaper room along our route. This hotel was a bit out of the way. I encourage Booking.com to be careful on descriptions.

2026-04-26 • via Nuitee
K
Kellie • family_with_children • us
10
Comfortable stay, would book again
Pros:

Nice location, clean room

Cons:

Nothing

2026-04-26 • via Nuitee
S
steve • couple • us
8
decent place and dog friendly
Pros:

location price and dog friendly

Cons:

no place to really take dogs to do their business...a fenced in area would really help

2026-04-24 • via Nuitee
E
Ebony • couple • us
10
2026-04-23 • via Nuitee
T
Tamara • solo_traveller • us
8
2026-04-23 • via Nuitee
D
Dawn • solo_traveller • us
8
2026-04-20 • via Nuitee
J
Jones • solo_traveller • us
8
2026-04-08 • via Nuitee
T
Tressler • extended_group • us
9
Will book again
Pros:

This hotel is really nice. Everything is so clean. They snack area is always stocked and the breakfast was so good. The staff was also very friendly. Will book again.

Cons:

The pool.is kinda small but we were so tired by the time we came back.

2026-04-07 • via Nuitee
H
Heidi • couple • us
10
Excellent
Pros:

Clean, indoor pool, breakfast was good.

Check in was convenient

2026-04-06 • via Nuitee
R
Rachel • extended_group • us
10
Pros:

Staff was super helpful. Went above and beyond.

Cons:

The other guests were super loud but fortunately once in room couldn't hear a peep.

2026-04-05 • via Nuitee
J
Jessica • couple • us
8
2026-03-27 • via Nuitee
M
Michael • couple • us
7
Decent
Pros:

Clean place

Cons:

My bed was too soft and the view from the room wasn’t that good

2026-03-25 • via Nuitee
A
Ariel • couple • us
4
2026-03-23 • via Nuitee
B
Brooklyn • extended_group • us
9
2026-03-22 • via Nuitee
N
Nathaniel • couple • us
9
2026-03-19 • via Nuitee