The Eaton Townhouse

Hotels
8 (1401 reviews)
3 Gillingham Street , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Safety deposit box
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Noise from outside

Categories

Cleanliness
8
Clean and functional bathrooms reported by multiple guests.
Service
8.5
Friendly and helpful staff noted in several reviews.
Location
8.5
Excellent location close to attractions and public transport.
Room Quality
7.5
Rooms reported as small with some comfort issues, but adequate for the price.
Amenities
7.5
Limited amenities, with some guests mentioning lack of facilities.
Value for Money
8
Overall value perceived as good for the central London location.
Food and Beverage
8
Coffee and snacks appreciated by several guests.
Overall Experience
8
General sentiment indicates a good stay, meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:26

Property Description

Luxurious Rooms with Free WiFi
The Eaton Townhouse in London offers air-conditioned rooms with complimentary WiFi, providing a comfortable and connected stay for guests. Each room is equipped with a TV, a private bathroom with a shower, and a convenient desk for work or leisure.

Prime Location near Top Attractions
Conveniently situated near Buckingham Palace and St James's Park, this hotel allows easy access to popular landmarks like Westminster Abbey and the Houses of Parliament, all within a short distance. Guests can explore the city with ease from this central location.

Close Proximity to Iconic Landmarks
With Big Ben and Banqueting House just a short walk away, guests at The Eaton Townhouse can immerse themselves in the rich history and culture of London. Additionally, being only 13 km from London City Airport, travel convenience is guaranteed.

Book your stay at The Eaton Townhouse now for a memorable experience in London!

Important information:

Check-in and key collection will take place at 13 Belgrave Road, SW1V 1RB (0.2 miles from The Eaton Townhouse)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1401 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
D
Daniel • solo_traveller • gb
7
2026-09-19 • via Nuitee
G
Gabriele Celli • solo_traveller • ch
5
Pros:

Location is very central, very close to Victoria Station.

Cons:

Room was very noisy, close to the main entrance door. All rooms doors are noisy. Could not sleep during night.
A guest has locked him outside the room and knocked at my door at 3 am asking for help since there is no reception in hotel and no phone to contact the main hotel at 5 mins walk.

2026-09-18 • via Nuitee
S
Scully • solo_traveller • gb
9
2026-09-13 • via Nuitee
G
Gavin • couple • ie
8
Great location and value if you’re happy to stay in a small room.
Pros:

Super Location. Great AirCon too!

Cons:

No lift. Typical small room for a London hotel.

2026-09-12 • via Nuitee
A
Andrew • couple • es
7
2026-09-08 • via Nuitee
J
John • couple • gb
8
Excellent location and good value although small room
Pros:

Superb location with excellent sushi bar next door and close to Victoria

Cons:

Very small room and narrow stairs down. We were in the basement room so quite dark

2026-09-08 • via Nuitee
K
Kristine • extended_group • us
8
Very clean, comfortable room
Pros:

Bathroom, room, bedding, towels were very clean. Bed was very comfortable!

Cons:

No elevator. Had to move all our luggage up very narrow stairs to the third floor.

2026-09-07 • via Nuitee
J
John • couple • us
8
We choose this location because it was talking distance from Victorian Station and it was
Pros:

The place was clean and comfortable.

Cons:

We were on the third floor and the stairs were very narrow. And I wish I had known when I booked I needed to go to another location to get the key

2026-09-07 • via Nuitee
L
Liarna • couple • gb
8
Clean, comfortable hotel
Pros:

The property was very clean on arrival, we were on the top floor. The room was good with a tv, coffee facilities, a lovely bathroom and comfortable bed. The air con worked well, keeping the room nice and cold while we were out. The location was great with shops near by and the tube very close.

Cons:

The stay overall was fantastic. The only 2 things I didn’t enjoy was the fact that our air con would randomly start making a loud noise for a minute or so and then stop, this happened about every hour/hour and a half so we turned it off during the night.
The other thing, which is out of control for the staff, the walls were very thin, our last night we could hear everything going on in another room, we were unsure if it was the building attached to the hotel or a room in the hotel but they were having a lot of fun.

2026-09-05 • via Nuitee
S
Siobhan • couple • gb
4
Do not disturb? Do it anyway!
Pros:

Location was fab and room was clean and functional

Cons:

The room was very small, but was clean, comfortable and functional - apart from the hairdryer not working - which I didn't realised until I took a shower the morning before we left.

My main complaint is that we put the do not disturb sign on our door, looking forward to our first long lie in a long time (we have a 2 year old!) and this sign was ignored and we were rudely awakened at 10:30am (not that early I know but that's not the point) by maintenance wanting access to the room - they then said they would come back in an hour - but we left things in certain places to check and they definitely did not come back when we were out, so they woke us up totally unnecessarily. When I called the number to complain (there is no reception desk) I was told to email head office but that I might not even get a response, which I didn't. This is totally unsatisfactory as we were only there 2 nights and that was our only opportunity for a sleep and our wishes were ignored.

2026-09-04 • via Nuitee
E
Eddy • couple • fr
10
2026-09-03 • via Nuitee
S
Simone • couple • it
10
Pros:

Tutto

2026-09-03 • via Nuitee
G
Georgina • couple • gb
7
2026-09-02 • via Nuitee
L
Linda • couple • us
10
2026-09-01 • via Nuitee
S
Sebastiano • solo_traveller • it
8
2026-08-31 • via Nuitee
J
john • couple • gb
10
A very good and comfortable stay
Pros:

Location is great, 2 mins from victoria station

Cons:

Room was excellent, if im being really critical, would of liked it a bit bigger

2026-08-27 • via Nuitee
N
Nina • couple • hr
7
2026-08-25 • via Nuitee
Y
Yoni • couple • fr
8
Très bon hôtel
Pros:

L’emplacement

Cons:

Accueil direct dans l’hôtel

2026-08-24 • via Nuitee
M
Marcel • couple • de
7
Cons:

Zu klein

2026-08-24 • via Nuitee
M
Marcelo • couple • ar
8
Bueno
Pros:

Excelente ubicación!

Cons:

Chico el espacio!! No tiene frigobar

2026-08-23 • via Nuitee