The Eaton Townhouse

Hotels
8 (1401 reviews)
3 Gillingham Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Safety deposit box
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Noise from outside

Categories

Cleanliness
8
Clean and functional bathrooms reported by multiple guests.
Service
8.5
Friendly and helpful staff noted in several reviews.
Location
8.5
Excellent location close to attractions and public transport.
Room Quality
7.5
Rooms reported as small with some comfort issues, but adequate for the price.
Amenities
7.5
Limited amenities, with some guests mentioning lack of facilities.
Value for Money
8
Overall value perceived as good for the central London location.
Food and Beverage
8
Coffee and snacks appreciated by several guests.
Overall Experience
8
General sentiment indicates a good stay, meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:26

Property Description

Luxurious Rooms with Free WiFi
The Eaton Townhouse in London offers air-conditioned rooms with complimentary WiFi, providing a comfortable and connected stay for guests. Each room is equipped with a TV, a private bathroom with a shower, and a convenient desk for work or leisure.

Prime Location near Top Attractions
Conveniently situated near Buckingham Palace and St James's Park, this hotel allows easy access to popular landmarks like Westminster Abbey and the Houses of Parliament, all within a short distance. Guests can explore the city with ease from this central location.

Close Proximity to Iconic Landmarks
With Big Ben and Banqueting House just a short walk away, guests at The Eaton Townhouse can immerse themselves in the rich history and culture of London. Additionally, being only 13 km from London City Airport, travel convenience is guaranteed.

Book your stay at The Eaton Townhouse now for a memorable experience in London!

Important information:

Check-in and key collection will take place at 13 Belgrave Road, SW1V 1RB (0.2 miles from The Eaton Townhouse)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1401 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
D
David couple gb
5
Lack of customer care
Pros:

The location is good and the room had what was advertised to a degree.

Cons:

The air conditioning switched on and off throughout the night on one of the hottest nights of the year causing unnecessary noise and warming up of the room.
The bed was advertised as a large double but certainly didn’t appear to be.
The front door to the premises isn’t fitted properly so doesn’t automatically shut which is a security risk.
I contacted the sister hotel on the night of our stay to raise these problems with them, asking for a phone call the next day to discuss but haven’t had the courtesy of any response.

2026-08-15 via Nuitee
C
Caroline couple fr
10
Tout est optimisé
Pros:

Prêt de tout

2026-08-13 via Nuitee
S
Simone solo_traveller br
4
Pros:

Location

Cons:

The room was too small to stay for three people.
Also you could hear every noise from the top floor, inclusive walking.

2026-08-11 via Nuitee
W
Williamson couple au
9
Pros:

Location

2026-08-09 via Nuitee
A
Amélie solo_traveller fr
5
Très bruyant
Pros:

La salle de bain est assez spacieuse et pratique, la douche est agréable.

Cons:

La réception de l'hôtel est située à quelques rues de la chambre, ce qui s'avère problématique quand votre carte se désactive en plein milieu du séjour. Le ménage n'est pas correctement fait, nous avons eu un drap de bain tâché et donc inutilisable. La literie est peu confortable et que dire de l'isolation phonique de la chambre, inexistante. La chambre est située a côté de la porte d'entrée, et très bruyante, un peintre est venu poncer le couloir à 8h.

2026-08-09 via Nuitee
A
ALC solo_traveller mx
8
2026-08-08 via Nuitee
S
Stacey couple gb
8
2026-08-06 via Nuitee
C
Colin solo_traveller ie
8
Perfect for an overnight
Pros:

Very centrally located a short walk from Victoria station. Very comfortable room, perfect fir an overnight

Cons:

Staircase was a little narrow but manageable

2026-08-05 via Nuitee
B
Barbara family_with_children at
9
Pros:

Sehr freundliches Personal, super Lage, schön

2026-08-04 via Nuitee
S
Severine couple be
8
2026-08-02 via Nuitee
P
Paul couple de
10
Понравилось
Pros:

Отель хороший, расположен в центре, рядом с отелем много ресторанов на любой вкус, продуктовые магазины, если что то надо купить.Неудобство для нас было в том, что надо было регистрироваться в одном здании, а номер находился на другой улице и надо было идти, а после перелета и с чемоданом это тяжеловато. И об этом нас предупредили не в момент заказа номера, а перед приездом. Это немного неудобно. Но это не сгладило хорошего впечатления. Не было лифта, для нас это плохо, так как мы путешествовали и чемодан был тяжелый. Но мы сами при заказе не обратили на это внимание, сами упустили. Но рецепционист любезно поднял нам чемодан на второй этаж. На следующий день поломался кондиционер, нам его очень быстро отремонтировали. Номер по размерам был маленький, но это особенность маленьких отелей Лондона, расположенных в старых зданиях. Кровати, матрасы, все хорошо, чистота, была кофемашина, хорошая современная душевая. Мы всем довольны. Если у вас небольшой чемодан - рекомендуем. )))))

Cons:

Все в целом понравилось, для 2-3 дней удобно.

2026-07-25 via Nuitee
M
Mikayla couple au
8
2026-07-24 via Nuitee
L
Lady_Gothika solo_traveller fr
8
Pros:

La litterie
Le personnel adorable et très accueillant
Il y a une cafetière et de quoi faire du thé
Le coffre fort
Literie confortable
Chambre propre
Proximité de Victoria Station
Le design de la chambre: simple et jolie
Salle de bain privative

Cons:

Chambre un peu petite (couloir aussi)

2026-07-22 via Nuitee
D
David couple us
5
It was just ok for a couple nights
Pros:

Good location

Cons:

No wash clothes in the bathroom. No phone. No mini frig. Very small room.

2026-07-22 via Nuitee
R
Roxana solo_traveller no
8
2026-07-19 via Nuitee
K
Karolina solo_traveller pl
5
Pros:

Super lokalizacja, praktycznie w centrum z przystankiem pod hotelem

Cons:

Recepcja i przechowywanie bagażu w innym miejscu, w pokoju było na pierwszy rzut oka czysto, ale wykladzina definitywnie nie była czysta, szczególnie przy łazience

2026-07-19 via Nuitee
F
Fanny family_with_children ch
9
Pros:

Gute Lage, sehr nah der Victoria Station. Ruhig. Sehr gute Breakfast-Places in der Nähe, ebenso grosser Einkaufsladen.

2026-07-16 via Nuitee
C
Christian Simonitti solo_traveller it
8
Pros:

Posizione

Cons:

Mancanza di frigo in camera

2026-07-16 via Nuitee
M
Mark solo_traveller gb
9
2026-07-15 via Nuitee
H
Helen family_with_children gb
9
2026-07-15 via Nuitee