The Beach House

Hotels
8.1 (243 reviews)
33 A, Thmey village , Kep , kh

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent beachfront location and seaside views
Friendly, helpful staff and notably kind manager
Clean, soft bedsheets and effective air-conditioning
Picturesque pool area with towels available
Convenient for Crab Market and Rabbit Island (walk/tuktuk)
Relaxed seaside atmosphere and sunset walks recommended
Reasonable prices for water and some services
Cons:
Serious cleanliness issues reported by at least one party (mould, stains, broken fixtures)
Room wear and tear: ripped curtains, broken bed frame, rot around frames
Food described as basic or 'not so good' by multiple guests
Minimal toiletries provided; bring own shampoo/conditioner
Small pool/jacuzzi area not always well maintained (plant debris)
Occasional water pressure/temperature issues and strong chlorine smell
Mosquitoes possible due to door gap in some rooms
One report of manager not responding to refund requests (isolated service complaint)

Categories

Cleanliness
6
Mixed but overall weak due to multiple reports of mould, stains, broken fixtures and one reviewer describing rooms as 'disgusting'; some guests did note very clean bedsheets, but serious hygiene issues lower this score.
Service
9.4
Generally excellent — numerous comments praise friendly, helpful staff and a particularly kind, communicative manager; one isolated complaint about an ignored refund does not reflect most guests' experiences.
Location
9.7
Outstanding — repeatedly described as beachfront/very close to the beach, great seaside views, central and convenient for the crab market and Rabbit Island; many recommend walks along the coastline.
Room Quality
6.5
Inconsistent — some rooms are well furnished with great views, while others show wear and tear (ripped curtains, broken bed frame, mould/rot around frames) reducing the overall room quality score.
Amenities
8.8
Good overall — pleasant pool area, clean towels available, effective air-conditioning; minor issues reported (small pool/jacuzzi not always cleaned, minimal toiletries, occasional water pressure/temperature concerns).
Value for Money
8.8
Fair to good — reasonable prices for water and general services, some complaints about small price changes for breakfast but overall guests find the location and offerings provide solid value.
Food and Beverage
6
Underwhelming — several guests describe the hotel's food as 'not so good' or 'basic'; some had no major complaints but food quality is a common modest negative.
Overall Experience
9.6
Generally very positive for most guests — excellent location, friendly staff and relaxing atmosphere lead many to recommend and plan return stays, despite some serious cleanliness/room issues reported by a minority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:11

Property Description

Luxurious Accommodation on Kep Beach
Situated amidst lush gardens, The Beach House Hotel offers a serene escape on Kep Beach with stunning sunset vistas and direct beach access.

Relaxing Amenities
Guests can unwind by the outdoor saltwater pool or explore nearby fishing and diving spots. The fully air-conditioned rooms feature modern amenities like flat-screen TVs, free WiFi, and shared balconies.

Gastronomic Delights and Entertainment
Indulge in Khmer and Western cuisine at the on-site restaurant, followed by cocktails and tapas at the bar during Happy Hour. For convenience, luggage storage services are available at the hotel.

Experience seaside luxury and book your stay at The Beach House Hotel for a memorable retreat.

Important information:

Please note that Happy Hour is from 17:00 to 19:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 243 reviews
Cleanliness: 6
Service: 9.4
Location: 9.7
Room Quality: 6.5
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 6
Overall Experience: 9.6
C
Carsten • family_with_children • de
9
Pros:

Perfect directly at the beach

Cons:

Food is not so good

2026-08-04 • via Nuitee
T
Tereza • couple • cz
7
2026-07-15 • via Nuitee
M
Marc • couple • fr
7
Pros:

Emplacement central, proche marché et plage et restaurants

Cons:

Bâtiment vieillissant mais en rénovation

2026-07-14 • via Nuitee
D
Danielle • extended_group • au
1
disappointing. disgusting. we didn't stay yet the manager ignored our requests for partial refund
Pros:

nothing

Cons:

nothing went well. we paid. we had 3 rooms booked , we looked at the rooms and they were DISGUSTING .. mould growing all over the tiles, filthy marks all over walls, curtains ripped, shades on lamps filthy and broken, bed frame broken , stains on pillows. we moved onto a different hotel and continually tried to contact the manager who wouldn't reply to any calls or messages. we had 3 rooms paid for 3 nights. we didn't expect a full refund . just something as we didn't stay as it was filthy .

2026-07-01 • via Nuitee
R
Richard Bishop • family_with_children • be
9
Lovely stay in a fantastic location - staff were fantastic.
Pros:

Staff were super friendly and helpful - did everything they could to help us enjoy our stay. Hotel rooms have lovely views of the sea. There was generally a really nce buzz.

Cons:

Nothing

2026-06-29 • via Nuitee
P
Paleriders Cambodia • solo_traveller • kh
8
2026-06-24 • via Nuitee
C
Caroline • solo_traveller • fr
10
2026-06-22 • via Nuitee
B
Bougueleret • solo_traveller • fr
6
Pros:

La gentillesse du personnel

Cons:

la vétusté de l établissement

2026-06-17 • via Nuitee
H
Heidie • solo_traveller • au
9
Seaside Views
Pros:

The views, location and staff make this place special especially the manager. He is so kind and helpful and great to have a morning chat over breakfast. His English is perfect and he is knowledgeable about many things.

The views are some of the best in Kep and the rooms are furnished well with everything you could need. The pool is clean and very relaxing with the waterfall and there are shaded areas to unwind and read a book.

A great location to walk down to the beach for a swim and close to the few restaurants in Kep or a short 25 minute walk along the coastline to the Crab Market. I recommend the walk at sunset as there are many places to stop and have a photo or grab a drink at the cliff coffee shop about halfway.

I'll definitely be staying here again when I return to Cambodia 😊

2026-05-30 • via Nuitee
L
Lavinjia • solo_traveller • ch
10
2026-05-29 • via Nuitee
T
Teresa • extended_group • gb
7
Great little beachside spot
Pros:

Basic but comfortable. The bedsheets were extremely clean and soft and the air-conditioning was excellent. Location is excellent for Kep Beach and its about midway between the port to Rabbit Island and the famous crab market which are an easy tuktuk ride away or a 20min walk or so in either direction. Picturesque pool area with great views of the ocean even from our room. They keep clean towels stacked in pool area for use at both the pool and beaches.
Food is basic but no complaints and they sold water for a reasonable price unlike some of the restaurants and bars we encountered. Everyone working there was friendly and helpful. One of the staff also has a husband with a tuktuk which made our last day tour logistics so much smoother.

Cons:

Gap between the door and frame meant mosquitos were difficult to keep out but we managed by keeping the air-conditioning high and using repellent around the door at night.
The mini "jacuzzi/waterfall" type pool was not kept cleaned of the plant life that fell in whilst we were there. Strong chlorine smell from the shower water and water pressure and temperature a bit lacking. Minimal toiletries (small basic shower gel) so bring your own shampoo and conditioner (and maybe your own shower gel if you like more scented products).

2026-05-27 • via Nuitee
S
Saule Whittaker • solo_traveller • th
10
2026-05-18 • via Nuitee
J
Jeffrey Walter • couple • au
6
Fair but getting time for some work
Pros:

We were quoted $5.50 up for breakfast but changed $6.50 us not a ot but 3 days for 3 people

Cons:

Close to beach

2026-05-05 • via Nuitee
J
Jeffrey Walter • extended_group • au
8
Pros:

A little pld

2026-05-02 • via Nuitee
S
Syd • couple • au
7
Disappointing beach after coming from Koh Rong. Crab from markets excellent they cook it right in front of you
Pros:

The view from the balcony over Kep beach. Friendly staff

Cons:

The bathroom has mould and rot around the bottom door frame. No exhaust fan so no wonder.

2026-04-29 • via Nuitee
O
Ondřej • extended_group • cz
8
2026-04-26 • via Nuitee
B
Blanka • solo_traveller • si
10
Pros:

Prijeten,čist hotel,z zelo prijaznim osebjem,pred vsem Theo.
Izhodišče do tržnice,park je nad hotelom,do plaže nekaj korakov.
Bazen in prostor ob bazenu sta čista in urejena.
Tukaj bi se gotovo vrnila.

Cons:

Pazite tržnico,če kupujete ribe-rake.
Rajši jih pojejte v restavraciji.

2026-04-26 • via Nuitee
C
Claude • couple • fr
7
2026-04-23 • via Nuitee
J
Jairon&Simone • solo_traveller • ch
8
2026-04-23 • via Nuitee
X
Xu • extended_group • kh
10
还是很满意
Pros:

地理位置很好，景色非常漂亮

Cons:

桌面有污渍，拖鞋不是很干净

2026-04-14 • via Nuitee