MIMARU Tokyo Ginza East

Hotels
9.6 (720 reviews)
Chuo-ku Shintomi 1-4-4 , Tokyo , jp
+81 3-6280-4017

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent service
Cleaning issues
Somewhat pricey

Categories

Cleanliness
8.86
The room was not cleaned during the stay, which may indicate issues with cleanliness.
Service
10
Staff were friendly and accommodating, though some service lapses occurred.
Location
10
Great location for exploring Ginza, convenient for sightseeing.
Room Quality
9.36
Rooms were spacious, though some layouts were not ideal.
Amenities
9.36
The kitchenette was well-stocked, but limited amenities reported.
Value for Money
9.86
Considered pricey for the experience based on some guest opinions.
Food and Beverage
9.36
Concerns about restaurant suggestions and potential tourist traps.
Overall Experience
10
Overall positive experiences with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:32

Property Description

Central Location in Tokyo

MIMARU TOKYO GINZA EAST, located in the heart of Tokyo, offers comfortable accommodation with free WiFi. Explore nearby attractions such as Shintomi Inari Shrine and Edo Kabuki Birthplace easily from our non-smoking property.

Well-Equipped Rooms

Experience convenience in our air-conditioned rooms equipped with modern amenities like a fridge, microwave, and kettle. Relax with a bidet, hairdryer, and plush bed linen ensuring a comfortable stay.

Nearby Attractions

Immerse yourself in the vibrant city life with attractions like Wakayama Art Museum and Antique Mall Ginza just a stone's throw away. Enjoy easy access to Tokyo Haneda Airport for a seamless travel experience.

Book your stay at MIMARU TOKYO GINZA EAST for a memorable Tokyo getaway.

Important information:

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 720 reviews
Cleanliness: 8.86
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.86
Food and Beverage: 9.36
Overall Experience: 10
R
Rachna • family_with_children • us
9
2026-07-24 • via Nuitee
K
Keith • family_with_children • au
9
Definitely recommend to anyone visiting Tokyo.
Pros:

Location to Ginza and central Tokyo was outstanding! Staff was super friendly and very helpful.

Cons:

Nil.

2026-07-24 • via Nuitee
V
Vanessa • family_with_children • au
8
2026-07-22 • via Nuitee
K
Kai • extended_group • ch
8
Grossartige Basis für Tokioausflüge.
Pros:

Fantastisch gelegen, ideal für Ausflüge.

Cons:

Ein bisschen teuer.

2026-07-19 • via Nuitee
S
Shannon • family_with_children • us
7
Serviceable enough with friendly staff
Pros:

Great location. Plenty of space for 3 for a short hotel stay. Comfortable enough. Great location. Super nice staff.

Cons:

Very basic: only towels and soap/shampoo/conditioner provided. No guidance on taking shoes off and where to leave them, and no slippers provided, so the carpet felt a little dubious after the other places we stayed in Japan. Tea and tissues would have been nice to have.

2026-07-19 • via Nuitee
A
Agustin • family_with_children • br
8
2026-07-09 • via Nuitee
J
Jennifer • extended_group • us
10
2026-07-08 • via Nuitee
R
Roving19841774576 • Friends getaway
10
Great choice for groups in Ginza!
Pros:

Good location. Hotel is very stylish, updated, and clean. Apartment style rooms are great for families or friends. Staff was incredibly professional and helpful, especially with arranging last minute luggage transportation.

2026-07-06 • via Tripadvisor
J
Joshua • family_with_children • au
5
2026-07-06 • via Nuitee
H
Hubert • solo_traveller • th
8
Great place for family with kids.
Pros:

Location. Convenience. Spacious room.

Cons:

Price. But this is Tokyo.

2026-07-05 • via Nuitee
S
Sara • family_with_children • es
8
Perfect hotel for a family!
Pros:

The service was really good!

Cons:

The beds were uncomfortable. The bathrooms had a weird smell.

2026-07-02 • via Nuitee
J
Jay • solo_traveller • us
10
2026-07-01 • via Nuitee
S
Sanjay • solo_traveller • in
10
2026-06-20 • via Nuitee
C
Congcong • extended_group • cn
10
2026-06-20 • via Nuitee
P
Puja • solo_traveller • au
10
2026-06-16 • via Nuitee
W
Wasuna • extended_group • th
10
2026-06-13 • via Nuitee
T
Tillmann • family_with_children • us
4
Disappointing for the price
Pros:

Good location — a quiet street in Ginza East, close to several subway lines. The apartment-style layout gives you a kitchenette, which is nice. The front-desk team were polite and responsive when we raised our concerns.

Cons:

At roughly $700 a night, the value simply wasn’t there. Our room had no natural light and felt like a basement (Pokémon room). The bed described as a queen was two single beds pushed together, and quite firm. Housekeeping is offered only as a paid add-on, which felt surprising at this rate. There was no coffee available anywhere — not in the room, not in the lobby. The laundry machines were old and underperformed, and there was very little space to store luggage. We understand MIMARU is an apartment-style hotel and judged it on those terms — but even allowing for the category, the price-to-experience gap was hard to ignore. For only a small premium, the five-star hotel we stayed at earlier in the same trip far surpassed this on service, amenities, and included breakfast. We raised these points directly and respectfully before checkout; the hotel declined any rate adjustment or partial refund, offering only a room change for our final night.

2026-06-07 • via Nuitee
L
Lora • extended_group • il
8
2026-06-06 • via Nuitee
J
Joshua • family_with_children • us
9
2026-06-06 • via Nuitee
J
Jayne • family_with_children • us
10
Our family was very comfortable and happy
Pros:

The staff was outstanding. Very nice and helpful

2026-06-01 • via Nuitee