Tenbergen Pension Hotel

Hotels
8.8 (3576 reviews)
C/O Robert Mugabe and, Lazarett Street , Windhoek , na

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Competitive pricing
Cons:
Cleanliness issues
Noise from street
Old towels and bedding

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, especially in bathrooms and rooms.
Service
9.31
Reviews consistently mentioned friendly and helpful staff.
Location
9.35
Positive comments about the hotel's excellent location.
Room Quality
8.5
Rooms are described as spacious and comfortable, though some issues reported.
Amenities
8.83
General satisfaction with amenities, though some rooms lacked proper toiletries.
Value for Money
8.29
Most reviews indicated good value for what was paid.
Food and Beverage
8.84
Breakfast options nearby were well-received, though limited in-house dining reported.
Overall Experience
9.11
Overall consensus is positive with minor complaints on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:40

Property Description

Modern Accommodations

Tenbergen Pension Hotel offers modern accommodations in the heart of Windhoek. Each room is equipped with air conditioning, a TV, and a coffee machine for your comfort and convenience. Enjoy free WiFi throughout the property and free private parking for your peace of mind.

Convenient Location

Located within walking distance of popular attractions such as Alte Feste Museum and National Botanical Gardens Windhoek, our hotel is the perfect base for exploring the city. With easy access to the railway station and the airport, your travels are made hassle-free.

Exceptional Services

Experience top-notch services at Tenbergen Pension Hotel, including a restaurant serving delicious meals, room service for your convenience, and a dedicated concierge to assist you during your stay. Book now for a memorable and seamless Windhoek getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for NAD 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3576 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
G
Gerald solo_traveller za
7
Great location, needs an upgrade.
Pros:

Specious rooms. Good location to central Windhoek.

Cons:

The hotel is in need of an upgrade.
The room was missing glasses, spoons etc.
The towels in my room were old and frayed.
The room was not properly cleaned, old soap bars were in the room and was not replaced.

2026-07-25 via Nuitee
T
Tess Anna couple nl
10
2026-07-25 via Nuitee
I
isabelle extended_group fr
8
Pratique
Pros:

Chambre très spacieuse très bien isolée Proche de l’aéroport Petit dej excellent à côté de l hôtel

Cons:

Peut être juste manque de signalisation pour trouver lorsqu il fait nuit

2026-07-25 via Nuitee
K
Katherine family_with_children be
10
Pros:

Large beautiful room wth good bed. Very nice breakfast place.

2026-07-23 via Nuitee
L
Liezlé couple na
9
2026-07-22 via Nuitee
N
Nick solo_traveller nl
9
Pros:

Friendly staff

2026-07-21 via Nuitee
S
Sandra extended_group de
8
Ein toller Ort zum Ankommen in Namibia.
Pros:

Das Hotel ist sehr gut vom Flughafen aus erreichbar. Das Personal ist sehr freundlich und hilfsbereit - so wurde uns zum Beispiel ein früher Check-in ermöglicht. Das Bistro direkt nebenan ist hervorragend - eine tolle Auswahl an Frühstücksoptionen und Gerichten sowie Getränken; und auch hier sehr zuvorkommende Bedienung.

2026-07-21 via Nuitee
S
Shiyuka couple na
7
2026-07-19 via Nuitee
A
Albert solo_traveller na
8
Pros:

Spacious rooms. Nice kitchenette. Very clean. Reliable wifi.

2026-07-19 via Nuitee
D
Diana extended_group md
10
Super
Pros:

Amazing experience. Huge room. Super clean. Is located walking distance from the city center. Has a very cool restaurant on the spot. Loved it!

2026-07-18 via Nuitee
V
Veronica couple br
9
2026-07-17 via Nuitee
C
Chantelle solo_traveller za
9
2026-07-16 via Nuitee
R
Robin solo_traveller gb
10
2026-07-14 via Nuitee
V
Viktoriia couple ru
8
Достойно, но если окна не выходят на дорогу
Pros:

Частный, просторный, комфортный номер. Большая удобная кровать, теплые одеяла. Есть душевые принадлежности

Cons:

В номере 202 не работает фен, он уставший и дует холодным воздухом.
Окна нашего номера выходили на дорогу и с 6 утра невозможно было спать из-за проезжающих машин, очень шумно, стеклопакеты не спасают от звуков

2026-07-14 via Nuitee
L
Lesle family_with_children za
7
2026-07-14 via Nuitee
P
Pieter couple na
7
overall good, nothing to complain about, staff friendly and affective
2026-07-13 via Nuitee
G
Gregory solo_traveller za
8
Pros:

Big spacious bed and big bathroom

Cons:

Struggled to connect to DSTV stream.

2026-07-13 via Nuitee
B
Bothma solo_traveller na
8
2026-07-12 via Nuitee
A
Anette couple de
8
2026-07-12 via Nuitee
C
Christian couple de
8
2026-07-12 via Nuitee