Tenbergen Pension Hotel

Hotels
8.8 (3613 reviews)
C/O Robert Mugabe and, Lazarett Street , Windhoek , na

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Competitive pricing
Cons:
Cleanliness issues
Noise from street
Old towels and bedding

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, especially in bathrooms and rooms.
Service
9.31
Reviews consistently mentioned friendly and helpful staff.
Location
9.35
Positive comments about the hotel's excellent location.
Room Quality
8.5
Rooms are described as spacious and comfortable, though some issues reported.
Amenities
8.83
General satisfaction with amenities, though some rooms lacked proper toiletries.
Value for Money
8.29
Most reviews indicated good value for what was paid.
Food and Beverage
8.84
Breakfast options nearby were well-received, though limited in-house dining reported.
Overall Experience
9.11
Overall consensus is positive with minor complaints on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:40

Property Description

Modern Accommodations

Tenbergen Pension Hotel offers modern accommodations in the heart of Windhoek. Each room is equipped with air conditioning, a TV, and a coffee machine for your comfort and convenience. Enjoy free WiFi throughout the property and free private parking for your peace of mind.

Convenient Location

Located within walking distance of popular attractions such as Alte Feste Museum and National Botanical Gardens Windhoek, our hotel is the perfect base for exploring the city. With easy access to the railway station and the airport, your travels are made hassle-free.

Exceptional Services

Experience top-notch services at Tenbergen Pension Hotel, including a restaurant serving delicious meals, room service for your convenience, and a dedicated concierge to assist you during your stay. Book now for a memorable and seamless Windhoek getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3613 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
C
Chidiebere solo_traveller gh
8
2026-08-09 via Nuitee
S
Sreny solo_traveller ie
8
Spacious and modern!
Pros:

Rooms are spacious, modern and clean.

Cons:

No breakfast included on the price which wasn't cheap!

2026-08-08 via Nuitee
H
Hamel solo_traveller za
8
2026-08-08 via Nuitee
M
maria solo_traveller it
6
Pros:

La stanza è vecchia e con arredi a volte rotti e non molto pulita

Cons:

Lo staff è gentile e la posizione è comoda

2026-08-08 via Nuitee
M
Marjanne couple au
7
Good location as a stopover
Pros:

Friendly staff

Cons:

Bedlinnen needs an upgrade

2026-08-08 via Nuitee
F
Frederik family_with_children be
9
Moderne nette uitvalsbasis voor Windhoek.
Pros:

Ruime nette kamers met kitchenette. Behulpzaam personeel. Zonder ontbijt maar naastgelegen bistro Kristjans is zeer lekker (à la carte). Veilig parkeren. Hotel maakt deel uit van een modern recent kantorencomplex. 10 minuten wandelen tot centrum.

Cons:

/

2026-08-08 via Nuitee
K
Karine family_with_children fr
3
Cons:

Nous avions la chambre familiale au rez-de-chaussée, qui donne directement sur le hall d'entrée sans porte supplémentaire pour amoindrir le bruit. Quand nous avons voulu coucher nos enfants, nous sommes aller demander au monsieur de la réception de moins faire de bruit. Au lieu de ça, il a crié d'autant plus fort pour accueillir les clients à chaque nouvelle entrée dans l'hôtel.

Le sol de la chambre était très poussiéreux.

2026-08-08 via Nuitee
P
Patrizia extended_group de
8
2026-08-07 via Nuitee
N
Nakuumba couple na
9
Lovely stay, will definitely come back.
Pros:

The rooms was super clean and comfortable.

Cons:

The towels seemed old.

2026-08-07 via Nuitee
L
Leo couple au
9
Pros:

Excellent staff

Cons:

All good

2026-08-06 via Nuitee
A
Adéla solo_traveller cz
7
Pros:

The location is convenient and safe. The staff was nice and helpful.

Cons:

The equipment in my apartment was clearly very used and worn. The room wasn’t really clean, there was hair in the bathroom, in the bedsheets and the towels and blankets were questionable. More attention to this would be very appreciated.

2026-08-06 via Nuitee
J
José Alberto solo_traveller es
10
Pros:

Ubicacion limpieza, amabilidad

2026-08-05 via Nuitee
A
Andreas solo_traveller nz
8
Stayed at Tenbergen several times, and will book it again.
Pros:

Good central location.

Cons:

Location, room size, large bed.

2026-08-05 via Nuitee
G
Guillermo solo_traveller pt
10
Beyond our expectations. Great location. Everything worked well
Pros:

Everything.

Cons:

Nothing

2026-08-05 via Nuitee
R
ronald couple nl
10
Pros:

I always stay there when I visit Windhoek, great rooms, enormous comfortable bed and a good restaurant for breakfast attached. Prices are affordable. Another restaurant , Andy’s Pub, is at walking distance for a good dinner

2026-08-04 via Nuitee
O
Octavian couple ro
1
Experiența mea personală
Pros:

Cazare acceptabilă, dar dacă uiți un obiect în cameră îl poți considera pierdut — neagă, apoi te ignoră.

Cons:

Am uitat o pereche de pantaloni în cameră. La prima solicitare au negat categoric că i-ar fi găsit, deși erau la ei. Abia după insistențe repetate au recunoscut brusc că, totuși, îi au. În buzunar era un microfon — acolo au negat din nou, iar apoi au încetat complet să mai răspundă la mesaje. Recepționerului i-a fost total indiferent, zero interes să rezolve ceva sau măcar să dea un răspuns. Concluzia mea: dacă uitați ceva aici, considerați că nu îl mai vedeți. Mai întâi se neagă, apoi se ignoră. Un hotel serios verifică și returnează, nu se poartă ca și cum lucrurile clientului ar deveni automat ale lor.

2026-08-04 via Nuitee
T
Takitsi solo_traveller sz
10
I loved my stay it was everything I needed and more. From the spacious room to the staff.
Pros:

The room was spacious, the interior decor exquisite. The staff was very helpful. The location is a bonus.

2026-08-04 via Nuitee
C
Cloete couple na
8
Pros:

The Hotel is great value for money, staff was friendly and the location of the Place is very convienient, it's not far from the city centre.

2026-08-03 via Nuitee
B
Barbara couple gb
8
2026-08-02 via Nuitee
N
Neidel couple na
10
2026-08-02 via Nuitee