Tenbergen Pension Hotel

Hotels
8.8 (3613 reviews)
C/O Robert Mugabe and, Lazarett Street , Windhoek , NA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Competitive pricing
Cons:
Cleanliness issues
Noise from street
Old towels and bedding

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, especially in bathrooms and rooms.
Service
9.31
Reviews consistently mentioned friendly and helpful staff.
Location
9.35
Positive comments about the hotel's excellent location.
Room Quality
8.5
Rooms are described as spacious and comfortable, though some issues reported.
Amenities
8.83
General satisfaction with amenities, though some rooms lacked proper toiletries.
Value for Money
8.29
Most reviews indicated good value for what was paid.
Food and Beverage
8.84
Breakfast options nearby were well-received, though limited in-house dining reported.
Overall Experience
9.11
Overall consensus is positive with minor complaints on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:40

Property Description

Modern Accommodations

Tenbergen Pension Hotel offers modern accommodations in the heart of Windhoek. Each room is equipped with air conditioning, a TV, and a coffee machine for your comfort and convenience. Enjoy free WiFi throughout the property and free private parking for your peace of mind.

Convenient Location

Located within walking distance of popular attractions such as Alte Feste Museum and National Botanical Gardens Windhoek, our hotel is the perfect base for exploring the city. With easy access to the railway station and the airport, your travels are made hassle-free.

Exceptional Services

Experience top-notch services at Tenbergen Pension Hotel, including a restaurant serving delicious meals, room service for your convenience, and a dedicated concierge to assist you during your stay. Book now for a memorable and seamless Windhoek getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3613 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
M
Marcela Silveira Reis • solo_traveller • br
10
Pros:

Quarto muito confortável, localização boa.

2026-09-19 • via Nuitee
S
Simona U. • solo_traveller • at
9
Preis Leistung tooop!
Pros:

Riesige Zimmer, bequeme große Betten, sehr freundliches Personal, sichere Parkmöglichkeiten, tolles Frühstückslokal direkt nebenan

2026-09-19 • via Nuitee
A
Armstrong • solo_traveller • za
10
2026-09-19 • via Nuitee
J
Jaco • couple • na
8
2026-09-18 • via Nuitee
S
sarah • extended_group • gb
4
Unfortunately not clean & poor linen old & frayed. Our Luxury Rooms were definitely not Luxury. Staff were pleas
Pros:

Location good.
Restaurant good

Cons:

Not clean !
Shower area mould & hairs.
The towels were absolutely awful - at least 10 years old ! Sheets too were old & had marks on them.
Out of all the places we stayed in Namibia this was the worst.

2026-09-18 • via Nuitee
M
Maggy • couple • na
8
2026-09-18 • via Nuitee
B
Barbara • extended_group • de
8
2026-09-16 • via Nuitee
L
LUIGI • couple • it
8
Prima notte a Windhoek
Pros:

Stanza ampia. Abbastanza vicino al centro 5 minuti d'auto

Cons:

Il telecomando della tv. Forse le pile scariche. Piccolo problema.

2026-09-16 • via Nuitee
A
Andrea Giulio • couple • ae
8
Pros:

Buon rapporto qualità prezzo

Cons:

Non centralissimo

2026-09-16 • via Nuitee
M
MARCO • extended_group • it
8
2026-09-15 • via Nuitee
G
Gertraud • extended_group • de
10
2026-09-15 • via Nuitee
J
Jenny • couple • de
10
Pros:

-Größe des Zimmers
-nah am Café
-Parkmöglichkeit
-Küchenzeile

Cons:

Alles super!

2026-09-15 • via Nuitee
V
Véronique • solo_traveller • be
10
Super adresse. Quartier safe et proche du centre. Logement tt confort
Pros:

Le lieu même si rue passante pas gênant au niveau bruit
La grandeur de la chambre et de la salle de bain et le côté moderne et extrêmement propre
Double lit xxxl
Tt confort
Le petit village sympa à côté et très chouette café pr pt dej

Cons:

Pas toujours quelqu un à la réception mais quartier safe
Pas de resto le soir dans l hotel

2026-09-15 • via Nuitee
P
Piet • solo_traveller • na
8
2026-09-14 • via Nuitee
G
Grege • couple • gb
7
2026-09-14 • via Nuitee
C
Cassie Schmidt • solo_traveller • na
8
2 Nights at Tenberger
Pros:

Friendly staff , close to very good coffee shop, nespresso machine, shower, size of room

Cons:

Towls are old and worn thin, cleaning ladies did not replace toilet paper. Lounge seat is old and worn and dirty spots, no kitchen towl , microwave cover not clean, right on busy road and cannot sleep with windows open due to road noise, duvet and bedding needs an upgrade some old marks

2026-09-13 • via Nuitee
C
Cherien • couple • na
4
Utterly Dissapointed.
Pros:

Great Location, great that you have self catering facilities with the small kitchenette in the room.

Cons:

Unfortunately the rest did not meet expectations, bedding and towels were very old, brownish in colour, torn flat sheet, old duvet and pillow inners, drool stains on pillows. Dont think bedding was replaced since hotel inception. Pointing out my dissatisfaction with staff seemed like they were aware of these type of complains, giving a “sorry we know, but nothing we can do” attititude. I would not classify it as a hotel but rather a self catering unit.

2026-09-13 • via Nuitee
M
Michaela • couple • au
10
Perfect apartment in Windhoek
Pros:

Perfect for one night in Windhoek. Great apartment with kitchenette. Central location. Safe parking. Great value for money.

2026-09-12 • via Nuitee
P
Pieter • solo_traveller • na
9
2026-09-12 • via Nuitee
L
Luis • couple • fr
10
Good stop over in Windhoek I recommend
Pros:

Good and clean rooms

2026-09-12 • via Nuitee