Porto City Hotel

Hotels
8.6 (3482 reviews)
Rua de Faria Guimarães 211-215 , Porto , pt

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Inconsistent breakfast quality
Cleanliness issues in some rooms

Categories

Cleanliness
8.23
Some reviews mention cleanliness positively, but there are complaints about smells and issues in the rooms.
Service
9.2
Overall staff interaction was positive, with many mentioning helpfulness and a proactive attitude.
Location
8.74
Good location close to public transport, though some find it a bit distant from main attractions.
Room Quality
8.69
Most reviews reflect comfort and quality in rooms, despite some furniture issues mentioned.
Amenities
8.22
Amenities like breakfast received mixed reviews regarding variety and availability.
Value for Money
8.68
Good affordability for the quality and comfort provided.
Food and Beverage
8.23
Breakfast received positive remarks but had some accessibility issues during peak times.
Overall Experience
8.8
Overall positive experiences noted by many guests with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:34

Property Description

Convenient Location
Located just a short distance from Sao Bento Metro Station and Sao Bento Train Station, Porto City Hotel offers easy access to popular landmarks such as Oporto Coliseum and Music House.

Comfortable Rooms
Guests can enjoy air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom. The hotel ensures a cozy stay with complimentary bed linen and towels provided in each room.

Multilingual Staff
With a multilingual staff fluent in English, Spanish, French, and Portuguese, guests can expect excellent service and assistance at any time during their stay.

Ready to experience the charm of Porto? Book your stay at Porto City Hotel now and make unforgettable memories in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 10 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 1.20 per hour.

Location

Guest Reviews

8.6
Based on 3482 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
A
Amelie couple de
7
Für einen kurzen Städtetrip vollkommen in Ordnung
Pros:

Das Hotel hat unseren Erwartungen entsprochen. Sauberes Zimmer und Bad, ausreichendes Frühstück und nur 2-3 Minuten entfernt eine Metro Station.

2026-05-30 via Nuitee
M
Michael couple gb
9
Efficient, friendly ( Afro carribean friendly) clean, helpful
Pros:

They went over and above with all requests

2026-05-30 via Nuitee
P
Paul solo_traveller gb
6
Pros:

Shower,
Breakfast

Cons:

Location
No kettle
Bit overpriced

2026-05-30 via Nuitee
Z
Zsolt couple hu
9
Pros:

The accommodation is close to the metro, but the city center is also accessible on foot. The breakfast is plentiful, with a wide selection. The staff is helpful and we were able to leave our luggage there in the morning until we checked in in the afternoon.

Cons:

the breakfast room is quite crowded.

2026-05-29 via Nuitee
J
Jakub solo_traveller sk
10
2026-05-29 via Nuitee
E
Erwin couple nl
8
2026-05-29 via Nuitee
P
Patrick solo_traveller ie
8
2026-05-29 via Nuitee
I
Isabella extended_group ca
8
2026-05-29 via Nuitee
V
Vasileia solo_traveller gr
8
2026-05-28 via Nuitee
N
Nuno solo_traveller pt
9
Pros:

Cama. Duche. Pequeno-almoço.

Cons:

Zona pequeno almoço pequena se encher as mesas. Falta bidé.

2026-05-28 via Nuitee
Y
Yaffa solo_traveller il
10
Pros:

מלון נהדר ארוחת בוקר מגוונת הקפה ממש טעים והצוות מוכן לסייע בכל דבר מקום מומלץ יש חנייה ברחוב בתשלום החנייה מתשע עד שבע בערב ימי ראשון חינם

Cons:

הכל היה נהדר

2026-05-28 via Nuitee
H
Hannibal1959 couple de
9
Für Kurzaufenthalte
Pros:

Das Frühstück war sehr umfangreich, das Zimmer funktionsgerecht eingerichtet. Sehr freundliches Personal.

Cons:

Das Zimmer hatte nur ein kleines Fenster, das wegen der Sonne ständig mit dicken Vorhängen verschlossen war, so dass man kein Tageslicht hatte.

2026-05-28 via Nuitee
M
Mand84 solo_traveller pl
10
2026-05-27 via Nuitee
J
Janin couple pt
9
Pros:

Da limpeza e conforto da cama

Cons:

O quarto muito estreito.

2026-05-27 via Nuitee
R
Rodrigo couple pt
6
Pros:

Cama confortável, bom duche.

Cons:

Limpeza deixa muito a desejar, chão sujo se andarmos um pouco sem sapatos ficamos com as peúgas todas sujas de pó e pelos/cabelos. Tivemos um contratempo numa das camas com cabelos mas prontamente atribuíram um novo quarto. O pequeno almoço deixa muito a desejar inclusive alguns produtos como o pão fatiado e os bolos caracóis estavam ressequidos ( não eram frescos ) por estes motivos a nota atribuída foi apenas 6, é uma pena porque no resto o hotel é agradável.

2026-05-26 via Nuitee
F
Flora couple it
8
BUON SOGGIORNO A PORTO
Pros:

La posizione dell'hotel è comoda in quanto vicinissima alla metro; raggiungere il centro a piedi richiede invece una passeggiata di circa 20 minuti su una strada frequentata e illuminata. Molto buona la colazione; la camera ha soddisfatto le nostre aspettative. Ottima pulizia

Cons:

Nella zona è piuttosto difficile trovare parcheggio non a pagamento e anche la sosta a pagamento è limitata a 2 ore. Nei dintorni dell'albergo non c'è alcun ristorante per cenare qualora non si abbia voglia di sposarsi troppo (per esempio in caso di pioggia)

2026-05-26 via Nuitee
Y
Yvonne couple gb
10
Not far from the river
Pros:

Good breakfast.

Cons:

Not much room for a twin bed.

2026-05-26 via Nuitee
D
Darija solo_traveller hr
10
Nice hotel close to centar and metro
Pros:

Good organized, has everything you need. Nice and helpful staff. Very good breakfast.

Cons:

Nothing

2026-05-25 via Nuitee
M
Marta solo_traveller pl
9
Pros:

spory pokój, dobre śniadanie

2026-05-25 via Nuitee
J
Julio solo_traveller pt
10
Pros:

El baño

Cons:

el elevador

2026-05-24 via Nuitee