Hôtel & SPA Oceania L'Univers Tours

Hotels
8.4 (2226 reviews)
5, boulevard Heurteloup , Tours , fr
+33 2 47 05 37 12

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Centrally located
Friendly and professional staff
Spacious and elegant rooms
Cons:
Heating issues
Some amenities not in service
Breakfast cost concerns

Categories

Cleanliness
8.01
General positive remarks, but some concerns about details like maintenance of facilities.
Service
8.78
Staff were very helpful and showed professionalism in addressing issues.
Location
9.02
Centrally located with easy access to attractions.
Room Quality
8.17
Rooms were spacious and elegant, but some reported issues with heating.
Amenities
8.5
Good amenities including pool and jacuzzi, though some not functioning.
Value for Money
8.26
Mostly viewed positively with some concerns regarding the breakfast pricing.
Food and Beverage
8.11
Good breakfast options noted, but some improvements suggested in dining services.
Overall Experience
8.38
Overall enjoyable stay with minor issues addressed promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Luxurious Accommodation in Tours

Bistro-Style Dining and 24-Hour Service
Indulge in delectable meals at the bistro-style restaurant and enjoy round-the-clock room service and front desk assistance.

Relaxation and Convenience
Unwind in the spa's hot tub, stay connected with free WiFi, and make use of the business centre and vending machines for added convenience.

Experience the charm of Tours with Oceania L'Univers Tours as your luxurious accommodation choice. Book now for an unforgettable stay!

Important information:

The restaurant is open Monday to Friday from 12:00 until 14:30 and from 19:00 until 21:30.

The credit card used for booking will be requested upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Location

Guest Reviews

8.4
Based on 2226 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.38
K
Kevin • couple • fr
9
Le meilleur de la ville
Pros:

Confort, emplacement, surclassement pour événement particulier. Staff au top.

Cons:

Dommage que le jaccuzi n’était pas fonctionnel. Sinon tout était au top

2026-08-15 • via Nuitee
C
CHRISTOPHE • couple • fr
10
2026-08-15 • via Nuitee
R
RICHARD • couple • au
10
2026-08-14 • via Nuitee
M
Matthew • solo_traveller • gb
8
Pros:

Great location, onsite parking, friendly, helpful staff. Good breakfast.

2026-08-14 • via Nuitee
E
Edouard • couple • dj
10
The hotel you should stay at when visiting Tours!
Pros:

We stayed at this hotel for one night two years ago, and we loved it. The rooms are spacious and clean. The beds are comfortable. The location is ideal. The staff is very professional and attentive.

2026-08-14 • via Nuitee
L
laurent • couple • fr
7
Pros:

Hammam très bien , petit déjeuner également.

Cons:

Bien que l'hôtel soit très bien , il ne correspond pas exactement au standing d'un 4 étoiles

2026-08-14 • via Nuitee
O
Olga Mylnikova • solo_traveller • de
9
Pros:

Everything is very good.

Cons:

Please note that the street is currently temporarily closed, so it took me a little time to figure out how to access the parking area.

2026-08-13 • via Nuitee
F
Frank • couple • de
8
2026-08-13 • via Nuitee
I
Isabelle • couple • fr
9
GREAT LOCATION WITH POOL OPEN TILL 23H
Pros:

Pool till 23h ,the barman quentin is excellent he need a payrise he does all
Reception ,bar,and dressing tables in restaurant ready for breakfast and makes it looks so easy making coctails inploye of the month 🥳

Cons:

Jaccuzi not working and carpet in hallway near bedrooms a bit shabby

2026-08-13 • via Nuitee
G
Geraldine • couple • fr
8
Séjour très sympa dans cet hôtel. Personnel très aimable et accueillant. On s’y s’en bien.
Pros:

Le personnel et l’emplacement

2026-08-12 • via Nuitee
B
Berangere • family_with_children • fr
8
Cons:

Le spa était hors service et le hammam sentais mauvais

2026-08-12 • via Nuitee
S
Sandra • couple • fr
10
Très chouette
Pros:

Chbre piscine ambiance décor

Cons:

Que je ne sois pas représentée au côté de Rotschild

2026-08-11 • via Nuitee
P
peter • couple • fr
9
2026-08-11 • via Nuitee
C
Cdevall • solo_traveller • fr
10
Pros:

Tout l ensemble la classe dans la simplicité

Cons:

Rien

2026-08-11 • via Nuitee
J
Julien • couple • fr
8
2026-08-11 • via Nuitee
A
Andreas • couple • de
9
2026-08-11 • via Nuitee
T
Tomas • couple • fr
9
2026-08-10 • via Nuitee
J
José • solo_traveller • fr
7
Pros:

Personal amable, hotel bien y buena localización

2026-08-10 • via Nuitee
S
Serena • couple • it
8
Nel cuore di Tours con vista Hotel de Ville !
Pros:

Location
Parking
Camera molto comoda
Accappatoio e ciabatte in camera
Asciugamani morbidi e grandi
Bella doccia
Letto comodo
Acqua in camera tutti i giorni
Staff al desk molto gentili !

Cons:

Mi è piaciuto tutto. Se proprio dobbiamo trovare due cose su cui investire :
1) migliorare la qualità della colazione che è si varia ma non proprio da 4 stelle
2) capire la fonte del cattivo odore che ogni tanto arriva dagli scarichi del bagno

2026-08-10 • via Nuitee
C
Clare • solo_traveller • gb
10
Pros:

Staff very friendly and helpful. Room and facilities very good. Location excellent.

Cons:

Parking, but understand space is an issue.

2026-08-10 • via Nuitee