Hôtel & SPA Oceania L'Univers Tours

Hotels
8.4 (2141 reviews)
5, boulevard Heurteloup , Tours , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Centrally located
Friendly and professional staff
Spacious and elegant rooms
Cons:
Heating issues
Some amenities not in service
Breakfast cost concerns

Categories

Cleanliness
8.01
General positive remarks, but some concerns about details like maintenance of facilities.
Service
8.78
Staff were very helpful and showed professionalism in addressing issues.
Location
9.02
Centrally located with easy access to attractions.
Room Quality
8.17
Rooms were spacious and elegant, but some reported issues with heating.
Amenities
8.5
Good amenities including pool and jacuzzi, though some not functioning.
Value for Money
8.26
Mostly viewed positively with some concerns regarding the breakfast pricing.
Food and Beverage
8.11
Good breakfast options noted, but some improvements suggested in dining services.
Overall Experience
8.38
Overall enjoyable stay with minor issues addressed promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Luxurious Accommodation in Tours

Bistro-Style Dining and 24-Hour Service
Indulge in delectable meals at the bistro-style restaurant and enjoy round-the-clock room service and front desk assistance.

Relaxation and Convenience
Unwind in the spa's hot tub, stay connected with free WiFi, and make use of the business centre and vending machines for added convenience.

Experience the charm of Tours with Oceania L'Univers Tours as your luxurious accommodation choice. Book now for an unforgettable stay!

Important information:

The restaurant is open Monday to Friday from 12:00 until 14:30 and from 19:00 until 21:30.

The credit card used for booking will be requested upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2141 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.38
J
johnny • solo_traveller • fr
10
2026-07-18 • via Nuitee
C
Carolyn • couple • gb
10
Lovely hotel and well located
Pros:

We only booked for one night as we were travelling south, but we arrived after a long drive, parked directly underneath the hotel and walked into the lovely building. Our room was well designed and we opened the window which faced over the road and place outside . The staff were friendly and helpful and the location perfect for wandering into the old town later. Much better than I expected.

Cons:

Nothing

2026-07-18 • via Nuitee
F
François • couple • fr
8
Reposant grâce à la climatisation, confort irréprochable.
Pros:

La piscine, le bar et son barmen très compétent, le personnel très accueillant et toujours à l’écoute.
Nous recommandons vivement.

Cons:

Un réfrigérateur dans les chambres serai un vrai plus.
Des oreillers plus confortables seraient très appréciés

2026-07-17 • via Nuitee
L
leela • solo_traveller • mf
10
Nice team helpful quiet exquisit
Pros:

The concept

2026-07-17 • via Nuitee
B
Brian • couple • il
7
Pros:

Great location, large and very comfortable rooms and a very good breakfast.

Cons:

The front desk staff were not very pleasant and guest oriented

2026-07-17 • via Nuitee
S
Serge-Michel • couple • fr
9
Bon ,on reviendra
Pros:

Très bien

Cons:

Les œufs brouillés du petit déjeuner n’étaient pas bon
On aurait dit des œufs en poudre à l’origine

2026-07-16 • via Nuitee
S
Sabrina • couple • fr
9
Pros:

La piscine et l’acceptation des chiens

Cons:

Pas de mini frigo dans les chambres

2026-07-15 • via Nuitee
M
Marie • couple • fr
9
2026-07-15 • via Nuitee
A
Andrea • couple • cl
8
2026-07-15 • via Nuitee
N
nathalie • family_with_children • fr
9
Extra
Pros:

La chambre est très agréable, bien située, près de la gare. Le hall d entrée est splendide. Le bar est très sympa, le barman aussi.

Cons:

Le petit déjeuner est très bien mais pas exceptionnel avec un choix restreint par rapport à d autres hôtels de même qualité.

2026-07-14 • via Nuitee
A
Anatole • couple • fr
9
Pros:

Très bel hôtel , bel environnement et chambre magnifique

2026-07-14 • via Nuitee
R
Roger • couple • bl
8
2026-07-14 • via Nuitee
H
Herewegoonvacation • NONE • Lancaster, California
10
Wonderful Place
Pros:

The hotel is in a fantastic location. It is close to the train station, shopping and dining. All of the staff were exceptionally kind. The hotel is exceptionally clean and well maintained. Our room was spacious and very comfortable. We chose not to eat breakfast as the hotel because we felt the price was too high. The pool was a wonderful and refreshing treat at the end of the very hot days.

2026-07-13 • via Tripadvisor
D
Diana • family_with_children • fr
9
Pros:

Le personnel super aimable! Gabriel au petit déjeuner 🫶🏼👌🏼

2026-07-13 • via Nuitee
J
Jilles • couple • nl
5
2026-07-13 • via Nuitee
T
Tommaso • solo_traveller • it
5
Pros:

Camera spaziosa e pulita, letto comodo.

Cons:

Ristorante a livello di una mensa aziendale, avere un macchinario o due non significa avere la palestra.

2026-07-11 • via Nuitee
C
Christian • solo_traveller • fr
9
Pros:

Situation centrale, parking sécurisé, chambre spacieuse et climatisation très appréciée en cette période de canicule.

Cons:

Un petit réfrigérateur dans la chambre ou distributeur de boissons à l'étage aurait été un plus.
Dommage que le jacuzzi ne fonctionnait pas!!

2026-07-11 • via Nuitee
K
Klaus-Werner • couple • de
9
Cons:

Kein Kühlschrenk bei 42 C!!!!

2026-07-10 • via Nuitee
T
Tony • couple • nl
10
2026-07-09 • via Nuitee
S
SAS • extended_group • fr
5
2026-07-08 • via Nuitee