Hôtel & SPA Oceania L'Univers Tours

Hotels
8.4 (2280 reviews)
5, boulevard Heurteloup , Tours , FR
+33 2 47 05 37 12

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Centrally located
Friendly and professional staff
Spacious and elegant rooms
Cons:
Heating issues
Some amenities not in service
Breakfast cost concerns

Categories

Cleanliness
8.01
General positive remarks, but some concerns about details like maintenance of facilities.
Service
8.78
Staff were very helpful and showed professionalism in addressing issues.
Location
9.02
Centrally located with easy access to attractions.
Room Quality
8.17
Rooms were spacious and elegant, but some reported issues with heating.
Amenities
8.5
Good amenities including pool and jacuzzi, though some not functioning.
Value for Money
8.26
Mostly viewed positively with some concerns regarding the breakfast pricing.
Food and Beverage
8.11
Good breakfast options noted, but some improvements suggested in dining services.
Overall Experience
8.38
Overall enjoyable stay with minor issues addressed promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Luxurious Accommodation in Tours

Bistro-Style Dining and 24-Hour Service
Indulge in delectable meals at the bistro-style restaurant and enjoy round-the-clock room service and front desk assistance.

Relaxation and Convenience
Unwind in the spa's hot tub, stay connected with free WiFi, and make use of the business centre and vending machines for added convenience.

Experience the charm of Tours with Oceania L'Univers Tours as your luxurious accommodation choice. Book now for an unforgettable stay!

Important information:

The restaurant is open Monday to Friday from 12:00 until 14:30 and from 19:00 until 21:30.

The credit card used for booking will be requested upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Location

Guest Reviews

8.4
Based on 2280 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.38
M
Matthieu • family_with_children • fr
5
2026-09-19 • via Nuitee
A
Alejandro • solo_traveller • cl
7
Pros:

Es un hotel grande y cómodo. Ubicado en un bonito lugar elegante

Cons:

El desayuno malo. Además habían convensiones de empresas. Entiendo que para este tipo de hotel es normal, pero se mezclaban los pasillos y salón con los pasajeros.
En el SPA estaba malo el jacuzzi.

2026-09-19 • via Nuitee
A
Annette • solo_traveller • be
9
Sehr schönes altes Hotel mit Flair
Pros:

Sehr bemühtes und freundliches Personal an der Reception

2026-09-17 • via Nuitee
T
Tanya • couple • us
5
Just OK...
Pros:

Good location. Room is spacious. Staff is nice. Parking is convenient.

Cons:

Hotel and room feel dated and in need of renovation. Lack of attention to details in the maintenance (small things that are easy to fix even when reported are obviously overlooked). I would not rate this hotel a 4-star hotel from my experience with that category.

2026-09-17 • via Nuitee
S
Sheila • solo_traveller • nl
7
Pros:

Ligging van het hotel, kamer en stoombad

Cons:

Geen make-up spiegel, geen stopcontact voor electrische tandenborstel. Zeer late schoonmaak van kamer. Ingang parking hotel zeer moeilijk te vinden. Jaccuzzi niet gevuld.

2026-09-15 • via Nuitee
C
Charles • couple • gb
8
Pros:

Very

2026-09-14 • via Nuitee
M
Matteo • couple • fr
9
2026-09-13 • via Nuitee
S
Santo • solo_traveller • fr
10
2026-09-13 • via Nuitee
K
Khadidja • couple • fr
7
2026-09-13 • via Nuitee
O
Olivier • couple • fr
9
Top
Pros:

Super ambiance feutrée
Piscine agréable
Dej très bon et agréable decor

Cons:

Neant

2026-09-12 • via Nuitee
P
Pascale • solo_traveller • fr
10
Belle chambre
Pros:

Localisation centrale. Taille de la chambre. Aucune nuisance sonore.Présence d'une vraie penderie.Lit de grande dimension très confortable.

Cons:

Présence d'un jaccuzi vide. Absence de mini frigo dans la chambre. Prix proposé pour le parking, le parking public très proche est à 1/3 de la somme demandée...

2026-09-12 • via Nuitee
M
Marc • couple • fr
8
2026-09-10 • via Nuitee
A
Anne • couple • fr
9
We both enjoyed our stay and the location is ideal , my husband particularly enjoyed some spa treatment as it helped to
Pros:

Size of our room , decor even though some areas where a bit worn , reception staff friendly

Cons:

The chaotic nature of the breakfast room , the hot food was cold

2026-09-10 • via Nuitee
M
Marie-Laure • couple • fr
9
Très reposant
Cons:

Le jacuzzi n’était pas en eau, dommage.

2026-09-09 • via Nuitee
P
Patrick • couple • ch
5
Pros:

Nous avons apprécié son emplacement proche de la zone piétonne, le petit-déjeuner et l'accueil.

Cons:

Nous n'avons pas apprécié le fait que le jacuzzi était hors service depuis des mois sans indication sur booking. Le hammam fonctionnait qu'à moitié, alors que nous nous réjouissons d'un peu de détente. La personne à la réception semblait surprise alors que les avis indiquaient que le personnel était avisé. La literie n'était pas top.

2026-09-09 • via Nuitee
L
Luc • solo_traveller • be
9
Zalige ruime kamer, vriendelijk personeel, heerlijk ontbijt
Pros:

Fantastische zere ruime kamer met gigantisch voortreffelijk bed, kamer zelfs met een inloopkast, rijkelijk ontbijtbuffet, zeer vriendelijk personeel

Cons:

De algemene inrichting (de kamers zijn wel tip top in orde) is dringende aan vernieuwing toe! Een beetje vergane glorie

2026-09-08 • via Nuitee
S
Silvio • couple • ch
1
2026-09-08 • via Nuitee
S
Stephen • couple • ca
9
Pros:

Enjoyed our stay for a week. Room was a nice size and very comfortable. We added the breakfast plan which was well worth it. Lcation is perfect, near the Train Station, Buses and within walking distance of many sights, restaurants, shopping, etc.

2026-09-08 • via Nuitee
J
Johannes • couple • de
7
2026-09-07 • via Nuitee
J
Jens • solo_traveller • de
7
2026-09-07 • via Nuitee