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Facilities
Property facilities
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Health or beauty spa nearby
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Nightclub
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Cooking class
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Health or beauty spa nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Stay in the Heart of Hanoi
Concierge Services and Allergy-Free Rooms: La Sinfonía del Rey Hotel & Spa offers top-notch concierge services and allergy-free rooms for a comfortable stay.
Exquisite Dining Experience: Indulge in a variety of cuisine options at the on-site restaurant, including American, Seafood, and Steakhouse dishes, with vegetarian, vegan, and gluten-free choices available.
Prime Location and Spectacular Views: Located near popular attractions like Hoan Kiem Lake and offering rooms with city views, this 4-star hotel is the perfect choice for your stay in Hanoi.
Book now and experience luxury and convenience at La Sinfonía del Rey Hotel & Spa!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for VND 300,000 per person per night when using an existing bed.
Children from 5 years old to 11 years old stay for VND 470,000 per person per night when using an available extra bed.
People 12 years old and over stay for VND 587,500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Staff & location
Bath to high wooden stool to slippery & shower pressure not good
The family team were exceptional
The price is a bit high, but everything else is good
Right in the middle of Old Quarter and a great view of the lake on the roof top terrace! The staff were super friendly and helpful. It was a great and safe trip as a solo female traveller ☺️ lovely room and cool in the humid Hanoi summer.
You can hear the torrential rain at night, otherwise, all good 😌
I love love love the customer service and rooms. It isn't over priced either. The fanciest hotel we have stayed in in vietnam. Along with that, they assisted us at such short notice to stay an extra night and helped move our bags from one room to another. Five star service.
This is genuinely a 5 star hotel. Cannot recommend enough
Beds were a little hard but they are huge.
Everything, the hotel was exceptional.
- Breakfast
- location is great
- spa with massage
- comfortable bed, i slept well.
- early checkout breakfast possibilities. Gluten intolerant couldnt really be accomodated.
- At arrival 2 bananas and 2 mandarins in the room, no replenisment during the stay. At checkin it was mentioned every day fresh fruit.
- there was a fat big fly in the room, requested cleaning of the room and catching the fly. After returning to the room, no cleaning was done and the fly was still there.
- they give cups for the coffeemachine but no milk.
- at the coffeemachine there are oreo's, first impression: nice this fits a 5 star hotel. But the oreo's are with payment. Eventhough it's still cheap, but advertising yourself as a 5 star hotel and suplementary coffee sweets are not free make it a bit cheap and not 5 star-worthy.
- in the bathroom the small light chandelier needed a bit of dusting and the chandelier missed a piece, which made it look cheap.
- most important: the light in the room is only soft light. An optional bright TL light would be helpfull while packing or when putting on makeup. It's toooo dark.
- the bathroom missed a hook ( at the door) to hang your clothes or towels, this made showering a bit inconvenient.
Great location right across the street from the lake. Helpful staff and the surprisingly good breakfast.
Perfect location, beautiful interior and lovely, very clean, room (we received a free upgrade). Staff are so incredibly friendly and helpful, I never witnessed anything like it. Thank you to everyone at La Sinfonia!!
Bonus: the rooftop bar offers the best views!! Great value for money!
Super close to all attractions and the service was amazing
Everything is good, the service is exceptional. I will be back!
The service is one of the best we have experienced. The facilities are well thought out for the visitor's stay such as being able to take a shower before heading to the airport even after you have checked out for the day. The staffs also remembers the visitor's preferences, making it feel more personal. Oh and definitely ask Nam for recommendations to go and do in Hanoi, he gives the best Google maps lists on them!
The location, the staff, the rooms were all top notch. Every staff were very attentive to detail. 100% would recommend this hotel to anyone who’s visiting Hanoi.
Everything was exceptional! The best and most accommodating staff. Great location and beautiful accommodations.
Everything was great
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