Hotel Carlton Capri

Hotels
8.4 (4627 reviews)
Santa Croce 595/a , Venice , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.4
Based on 4627 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
J
Jia • couple • cn
8
2026-09-19 • via Nuitee
C
cdemarini • solo_traveller • us
9
Very pleasant
Pros:

I had a very pleasant stay at Hotel Carlton Capri. The hotel was clean, comfortable, and located in a quieter part of Venice, away from some of the busiest tourist areas. My room had a small balcony overlooking picturesque Venetian buildings, which added a lot of charm to the experience, although there was no water view.

The location is especially convenient if you are arriving in Venice by train or bus. I arrived by bus at Piazzale Roma, the final bus stop in Venice, and the hotel is fairly close from there. However, travelers with heavy or multiple pieces of luggage should be aware that reaching the hotel requires crossing two bridges with stairs. There are luggage porters available around Piazzale Roma who can assist for a fee, which was approximately €20 or more depending on the amount of luggage. Once you get past the bridges, the hotel is not very far, although it is slightly off the main path and can be a little tricky to find the first time.

Most of Venice’s well-known attractions, including Piazza San Marco and the Rialto Bridge, are approximately a 20–25 minute walk from the hotel. You can also use the vaporetto to get around, but I chose to walk everywhere and found it to be a great way to experience Venice and explore the city along the way.

The service throughout my stay was very good, and the staff were friendly and welcoming. Overall, I appreciated the cleanliness, peaceful location, beautiful surroundings, and convenient access to Piazzale Roma. I would recommend Hotel Carlton Capri, particularly for travelers arriving by bus or train, but I would definitely plan ahead if traveling with heavy luggage.

Cons:

Not close to main attractions

2026-09-19 • via Nuitee
N
Nora Joselyn • couple • mx
9
Pros:

Location was great and the breakfast wow

2026-09-19 • via Nuitee
A
Alessandra • solo_traveller • it
8
Pros:

Ottima posizione vicino alla stazione S.Lucia, zona tranquilla e silenziosa, camera base, colazione con prodotti di qualità

2026-09-17 • via Nuitee
B
Birgitt • couple • de
8
Pros:

Sehr sauber

Cons:

Die Matratze zu hart

2026-09-17 • via Nuitee
M
MIONA • couple • jp
9
Pros:

立地が最高。設備も内装もとても綺麗。アメニティもたくさん。

Cons:

共和国広場で夜中0時くらいまでコンサートが行われている。音がとてもうるさいので夜早めに寝たい人には苦痛。

2026-09-17 • via Nuitee
G
Gor • couple • am
8
Pros:

Месторасположение отличное , все близко !

Cons:

Старая мебель, нет одеяла, полного набора полотенец тоже нет !

2026-09-17 • via Nuitee
B
Bernd • couple • de
7
Ideal für Städtetrip
Pros:

Schönes kleines Hotel nicht weit vom Bahnhof in ruhiger Lage.

Cons:

Kein Kaffeeautomat im Frühstücksraum.

2026-09-17 • via Nuitee
R
Rahul • couple • in
5
2026-09-16 • via Nuitee
M
Marjun Gun • solo_traveller • at
10
2026-09-16 • via Nuitee
L
Liza • couple • es
6
2026-09-16 • via Nuitee
N
Natalia • solo_traveller • mt
8
Pros:

Great location in a quiet area, yet close to the Grand Canal, Venezia S.L. train station, and vaporetto service. The Hotel staff is very friendly, breakfast was good to start the day.

Cons:

No tea or coffee facilities in the room.

2026-09-15 • via Nuitee
P
Peter • couple • de
8
Bestens passendes Hotel für einen Städtetrip in Venedig
Pros:

Sehr freundliches und hilfsbereites Personal

2026-09-15 • via Nuitee
L
Laroche • solo_traveller • it
8
Pros:

La climatisation un peu trop fraîche
Autrement tout était plus que bien

2026-09-15 • via Nuitee
P
Pia • couple • ch
7
2026-09-14 • via Nuitee
W
William • solo_traveller • ve
9
Pros:

Cercano a la estación de tren de Santa Lucia y parada de autobuses y vaporetos,Lugar tranquilo.

Cons:

La bañera necesita cintas antirresbalantes, muy peligrosa para personas mayores.

2026-09-13 • via Nuitee
J
Javier • solo_traveller • cl
10
Pros:

El hotel se encuentra en una buena ubicación, muy agradable el personal y excelente limpieza.

Cons:

Todo estuvo bien.

2026-09-13 • via Nuitee
S
Shengelia • solo_traveller • ge
8
2026-09-13 • via Nuitee
C
CAROLINA • couple • ar
10
Maravillosa
Pros:

Todo! el check in excelente a diferencia del apartamento en Roma que hace días intentamos hacer check in online y no se puede.

Cons:

Todo excelente

2026-09-13 • via Nuitee
T
Tina • solo_traveller • us
10
Great location in Venice
Pros:

Conveniently located to train. Down a quiet alleyway
Breakfast was delicious

Cons:

The alley it was located down closed at night. They should inform guests of this and explain there is another way to come

2026-09-12 • via Nuitee