Hotel Carlton Capri

Hotels
8.4 (4473 reviews)
Santa Croce 595/a , Venice , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4473 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
D
Dean couple au
10
Loved it
Pros:

The location was excellent. A block back from the Grand Canal, directly across the canal from the train station

Cons:

No issue at all. It was perfect for staying in Venice itself

2026-07-18 via Nuitee
S
Sebastian couple pl
6
Pros:

Good location, close to Venezia Santa Lucia railway station. The breakfasts were tasty and varied, with fresh bread available. Unfortunately, the coffee served at breakfast was disappointing. Overall, it offered good value for money in our case.

Cons:

The bed consisted of two single beds pushed together, which kept sliding apart, and we found this quite annoying. The air conditioning was very noisy. The coffee served at breakfast was rather poor. Overall, the hotel was pleasant, although the rooms could use some renovation.

2026-07-18 via Nuitee
R
Ramona Maria couple ro
5
Pros:

Ubicación y desayuno (excepto el café); alojamiento adecuado para una corta estancia (una o máximo dos noches).

Cons:

No es un hotel de 3 estrellas (instalaciones antiguas, algunas rotas, limpieza cuestionable, etc), pero el precio, sí.

2026-07-18 via Nuitee
H
Hong solo_traveller de
8
Pros:

Die Lage ganz nah am Hbf, gutes Frühstück für nur 10€ ist für Venedig Verhältnis goldwert !

Cons:

Schade, dass es keinen Stadtplan im Hotel gab.

2026-07-18 via Nuitee
G
Gábor solo_traveller hu
10
2026-07-18 via Nuitee
E
Elena solo_traveller ru
10
Pros:

Personal , super 👌 Leonardo Reseption Supen . Thanks

Cons:

Everything was good

2026-07-18 via Nuitee
T
Timothy couple us
10
2026-07-17 via Nuitee
M
Minerva Rocio solo_traveller mx
10
2026-07-17 via Nuitee
Łukasz solo_traveller pl
1
2026-07-17 via Nuitee
A
Andres couple ee
8
2026-07-16 via Nuitee
M
Mariusz solo_traveller ch
10
2026-07-16 via Nuitee
M
mucka solo_traveller nz
9
Pros:

It was a very comfortable place, excellent location, easy to find and just a short walk from the train station, staff were very friendly, there breakfast available, (cooked and continental )

Cons:

Cant remember any dislikes

2026-07-16 via Nuitee
M
Markopeco solo_traveller hr
10
Pros:

Tutto

2026-07-15 via Nuitee
V
Veronika couple ie
10
2026-07-15 via Nuitee
A
Ahmed family_with_children ae
8
Overall it was ok
Pros:

Location is very good as it is easily accessible from train station and surrounded by nice restaurants and public and private boat taxis.

Cons:

Room sizes and toilet are small.

2026-07-15 via Nuitee
M
Mariacristina solo_traveller ch
10
2026-07-15 via Nuitee
C
Chacha Diacks solo_traveller fr
8
Pros:

L'emplacement l'hôtel et à deux pas de la gare et du terminus de bus centre /aéroport. Superbe accueil, nous avons eu la chance de tomber et sur un réceptionniste qui parlait français. Le petit déj est complet et la déco et dans son jus style vintage.

2026-07-15 via Nuitee
M
Maribel solo_traveller es
10
Pros:

Ubicación

Cons:

El desayuno

2026-07-15 via Nuitee
P
Pietroluigi solo_traveller it
8
2026-07-15 via Nuitee
R
Rayan couple it
8
2026-07-14 via Nuitee