Hotel Carlton Capri

Hotels
8.4 (4365 reviews)
Santa Croce 595/a , Venice , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4365 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
T
Thai • solo_traveller • fr
10
Tốt
Pros:

Nhân viên lịch sự, bữa sáng rất ngon, và những người làm trong bếp vô cùng thân thiện. Tôi thích espresso pha ở đây.

Cons:

Cách âm không tốt, may mà khu này yên tĩnh.

2026-06-13 • via Nuitee
J
Jarosław • couple • pl
8
2026-06-13 • via Nuitee
C
claudio • solo_traveller • cl
8
Pros:

Pieza desayuno

Cons:

El acceso al hotel por in callejon oscuro y sucio

2026-06-13 • via Nuitee
S
Serhii • solo_traveller • ua
8
2026-06-12 • via Nuitee
S
Steurer Kronegger • couple • at
5
diese Hotel würden wir nicht mehr buchen, der Aufenthalt in Venedig war trotzdem ein Erlebnis
Pros:

Zimmer war von Größe u. Komfort gerade an der Grenze der Erwartungen, zum Schlafen noch o.k., wir haben ohne Frühstück gebucht, die Lage war o.k., kurze Wege zum Bahnhof, wie gewünscht.

Cons:

das Bad ziemlich abgewohnt u sehr klein, der Rezeptionist bei Ankunft nicht gerade freundlich, der Zugang zum Hotel war sehr schwer zu finden,

2026-06-12 • via Nuitee
W
Wilfred • solo_traveller • us
6
2026-06-12 • via Nuitee
I
IBRAHIM • couple • tr
7
was fine
Pros:

The staff at breakfast was nice so was the staff at the reception, house keeping was well

Cons:

More color pictures on the walls from Venice or nature or art effects of Italian artist would be nice

2026-06-11 • via Nuitee
S
Samuel • couple • gt
10
Muy bueno.
Pros:

Excelente opción, cumple con todo lo necesario para viajeros.

2026-06-11 • via Nuitee
S
S • extended_group • ca
7
Location is good bit not service of the staff.
2026-06-10 • via Nuitee
S
sergio • solo_traveller • it
9
Pros:

la posizione tranquilla e vicino alla stazione, la colazione.

2026-06-10 • via Nuitee
M
Michel Jr • solo_traveller • ca
6
2026-06-09 • via Nuitee
H
Hanne • solo_traveller • fi
8
Pros:

Sijainti aseman lähellä

2026-06-09 • via Nuitee
A
Alicja • family_with_children • pl
10
Wygodny i czysty hotel w bardzo dobrej lokalizacji. Cicho i blisko.
Pros:

Bardzo się cieszę, że wybrałyśmy to miejsce.

Cons:

Mogłaby być możliwość zrobienia kawy lub herbaty w pokoju, ale to nie był duży problem.

2026-06-09 • via Nuitee
S
S • extended_group • ca
6
2026-06-08 • via Nuitee
R
Ricardo • couple • pt
7
Bom, bem localizado e confortável o suficiente.
Pros:

A localização é boa. Muito perto da estação. Confortável.
Pequeno almoço é bom.

Cons:

Para o 4 piso temos que ir pelas escadas. Ou seja, o elevador só vai até ao terceiro.

2026-06-08 • via Nuitee
K
KAŞDEMİR • solo_traveller • tr
10
2026-06-08 • via Nuitee
B
Buğra Kaan • couple • tr
3
Pros:

Konumu tren garına yakın olması gayet iyi

Cons:

Odanın içindeki herşey çok eski kesinlikle fiyatını karşılamıyor

2026-06-08 • via Nuitee
U
Urszula • solo_traveller • pl
8
2026-06-07 • via Nuitee
R
Roman • solo_traveller • at
10
2026-06-07 • via Nuitee
Z
Zivile • extended_group • at
10
Venecija yra kažkas ypatingo , o šis viešbutis atitinka visus mano reikalavimus
Pros:

Vieta strateginė , važiavome iš orouosto autobusu ir tada pėstute iki viešbučio, iš viešbučio galima nueiti pėstute iki visų aikščių arba važiuoti laivais , viskas čia pat , tikrai gera vieta .
Pusryčiams yra visko ☕️🍳🥚🥐🥞

Cons:

Kadangi atvažiuoju į šį viešbutį jau ketvirtą kartą , tai viską pasako , viskas tinka 💯Patinka viešbutis , vieta strateginė , ramu , iš jo visur galima nueiti ar nuplaukti .
Jeigu vėl skrisčiau į Veneciją , vėl rinkčiausi šį viešbutį .

2026-06-07 • via Nuitee