Hotel Carlton Capri

Hotels
8.4 (4327 reviews)
Santa Croce 595/a , Venice , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4327 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
K
Krystian • couple • pl
9
2026-05-30 • via Nuitee
B
Brooks • couple • gb
10
Good value for money and stress free
Pros:

Close to everything we wanted to do and the staff was very helpful

2026-05-30 • via Nuitee
T
Takeda • couple • jp
10
2026-05-30 • via Nuitee
A
AKIRA • family_with_children • jp
8
駅近で便利なホテル。
Pros:

駅に程近く、ヴェニスのホテルとしては宿泊費は値頃感あり。

Cons:

一人のフロントのスタッフはとてもぶっきらぼうで、目も合わせないで話されて残念な気分だった。

2026-05-30 • via Nuitee
M
Marion • couple • fr
10
Un excellent séjour
Pros:

Nous avons aime la localisation, proche de la gare ferroviaire et centrale des différents quartiers.
Le personnel était très accueillant et disponible si besoin.
La chambre était conforme à la description, propre et confortable.

Cons:

Rien

2026-05-30 • via Nuitee
R
Rosana • couple • es
8
2026-05-29 • via Nuitee
E
Ermando • extended_group • it
9
2026-05-29 • via Nuitee
C
Cesar • couple • cr
9
Pros:

Very good hotel with a very convenient location

2026-05-27 • via Nuitee
M
Marko • solo_traveller • hr
10
2026-05-27 • via Nuitee
şafak • couple • tr
7
2026-05-27 • via Nuitee
E
Emma • solo_traveller • ie
3
Pros:

Location, it was away from the main areas and right next to the train station. Less walking with suitcases

Cons:

Very outdated, very small and crammed. The bed felt like a bouncing castle, very bouncy, not comfortable. Strange lingering smell in hotel and the room.

2026-05-26 • via Nuitee
M
Mireia • couple • es
9
2026-05-26 • via Nuitee
• solo_traveller • it
9
Ottima accoglienza
Pros:

A due passi dalla Stazione S.Lucia, in un vicolo tranquillo. Cortese e efficiente la reception (abbiamo avuto la stanza in anticipo e con un up-grade!!!!), camera comoda con ottimo letto.

Cons:

Preferisco la doccia-doccia e non la doccia nella vasca da bagno.

2026-05-26 • via Nuitee
S
Seda • couple • tr
7
Fiyat performans açısından önermiyorum
Pros:

Temiz bir otel

Cons:

Fiyat çok yüksekti. Bı fiyata değmeyecek bir otel.

2026-05-26 • via Nuitee
R
Ron • couple • ca
9
Very nice hotel to see Venice
Pros:

Central location was so convieniet

Cons:

No complaints

2026-05-25 • via Nuitee
I
Irene • solo_traveller • it
10
Pros:

Pulizia, staff sempre disponibile e posizione tranquilla a 2 passi da tutto

Cons:

Un solo bollitore a disposizione nella hall anziché un bollitore per stanza rendono leggermente meno comodo prepararsi una tisana prima di dormire. Ma è veramente un disturbo minimo, il resto è perfetto

2026-05-24 • via Nuitee
E
Eleanor • couple • ie
8
2026-05-24 • via Nuitee
S
Stragiotto • couple • it
7
2026-05-24 • via Nuitee
L
Laura Constanza • extended_group • co
10
Es muy cerca a la estación de buses que llegan de el aeropuerto, y cerca a la estación de tren
Pros:

El alojamiento es bastante acogedor y lindo

2026-05-23 • via Nuitee
M
mafalda • solo_traveller • do
8
Vacanza lagunare
Pros:

La ubicacion , la decoracion

Cons:

El baño muy pequeño

2026-05-23 • via Nuitee