Comfort Suites University - Research Park

Hotels
•
Comfort Suites
8 (547 reviews)
7735 University City Boulevard , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Cons:
Unclean rooms
Elevator issues
Homeless presence near hotel

Categories

Cleanliness
6.64
Multiple complaints about bugs and dirty rooms.
Service
9.11
Friendly staff, quick room changes, and understanding front desk.
Location
9.15
Great location for needs, though nearby environment was concerning.
Room Quality
6.6
Issues with room conditions and cleanliness were reported.
Amenities
7.63
Breakfast was good, but elevator issues and bugs reported.
Value for Money
8.09
Generally decent value but concerns with cleanliness.
Food and Beverage
8.64
Breakfast options were above expectations.
Overall Experience
8.11
Overall stay was decent, but many issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:37

Property Description

Convenient Location
Situated just 15 minutes from Uptown Charlotte, the Comfort Suites Research Park - University offers easy access to the city's top attractions.

Comfortable Accommodations
Each suite is equipped with a microwave, refrigerator, and coffee-making facilities for your convenience. Enjoy ironing facilities, a hairdryer, and free WiFi in every room.

Great Amenities
Take advantage of the fitness center, swimming pool, and guest laundrette during your stay. Start your day with a complimentary hot breakfast buffet and stay informed with a daily newspaper.

Book your stay now at the Comfort Suites Research Park - University for a relaxing and convenient experience in North Carolina.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 547 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
K
Kate • family_with_children • us
9
I would stay there again
Pros:

Breakfast & location was good

2026-05-28 • via Nuitee
L
Lashauna • family_with_children • us
5
Pros:

Only the bed

Cons:

Staff looked like they didn’t want to work! Phone was not working in the room

2026-05-26 • via Nuitee
J
Jahyd • couple • us
6
2026-05-26 • via Nuitee
D
Danielle • family_with_children • us
6
Okay
Pros:

Location

Cons:

Hotel needs a upgrade

2026-05-26 • via Nuitee
W
White • family_with_children • us
10
2026-05-24 • via Nuitee
W
White • solo_traveller • us
10
Cons:

Parking

2026-05-24 • via Nuitee
J
Jeremiah • couple • us
1
I DIDNT GET TO STAY THEY GAVE ME ROOM TO SOMEBODY ELSE
2026-05-19 • via Nuitee
K
Katrina • couple • us
5
Pros:

The staff was friendly.

Cons:

The pillows were completely flat making it difficult to sleep and there was only one elevator working.

2026-05-11 • via Nuitee
B
Bernard • family_with_children • cd
10
Pros:

The rooms and the staffs

Cons:

The breakfast

2026-05-10 • via Nuitee
C
cambria • couple • us
9
2026-05-01 • via Nuitee
A
Alonzo • solo_traveller • us
9
Cons:

El desayuno fue tarde

2026-04-30 • via Nuitee
J
Jefferson • solo_traveller • us
10
Pros:

Very clean and quit

Cons:

Nothing

2026-04-29 • via Nuitee
D
Dashawn • solo_traveller • us
1
I’ve booked a room at 8 PM. I arrive and checked in at 12 AM. They check them into my rooms then try to charge my card a
Cons:

Because they tried to run my debit card twice or three times and I had to cancel my car because my only pay for two rooms they try to double charge me

2026-04-28 • via Nuitee
B
Burden • couple • us
1
2026-04-21 • via Nuitee
E
Emily • couple • us
1
Absolutely terrible :)
Pros:

Nothing

Cons:

Everything

2026-04-20 • via Nuitee
J
Jennifer • couple • us
10
2026-04-16 • via Nuitee
F
France • solo_traveller • us
10
Pros:

Room for nice and clean and I enjoyed my time.

2026-04-14 • via Nuitee
F
France • solo_traveller • us
10
Pros:

The rooms were clean and refreshing. I had a wonderful time at your hotel

2026-04-14 • via Nuitee
B
bonilla • solo_traveller • us
5
2026-04-13 • via Nuitee
M
Malcolm • family_with_children • us
7
2026-04-08 • via Nuitee