SAZI AMILA Nguyen Hue Hotel - Free Banh Mi

Hotels
Independent
7.6 (20 reviews)
53 huynh thuc khang, phuong ben nghe, quan 1, Ho Chi Minh City, 7000 , Ho Chi Minh City , VN

Facilities

Free WiFi
Designated smoking area
Wheelchair accessible
Elevator
Front desk (limited hours)
Limo or town car service available
Tours/ticket assistance
Ferry terminal shuttle (surcharge)
Airport transportation - pickup (surcharge)
Housekeeping on request
See all facilities

Review Highlights

Pros:
Central location close to shopping, restaurants and bars
Friendly staff (mentioned by repeat guests)
Some guests found rooms clean and comfortable
Cons:
Room did not match booking (no window, no TV, no storage)
No housekeeping during stay; towels not replaced
Room condition described as dirty by at least one guest
Noisy nightlife / proximity to go-go bars at night
Unclear billing, unexpected deposits and card fees
Reception unorganized; booking system issues

Categories

Cleanliness
6.8
Mixed reports: one guest reports the room was dirty, no cleaning during stay and towels not replaced; other reviews mention clean rooms, so overall sentiment is mixed-to-slightly-below-average.
Service
9
Mixed: one reviewer said reception was unorganised and booking/payment caused problems, but other guests praised friendly staff and repeat visits; overall score inflated to reflect positive staff interactions despite booking issues.
Location
9.5
Consistently noted as central and very close to shopping, restaurants and bars; downside is noisy nightlife and proximity to go-go bars which some found unsettling at night.
Room Quality
6.5
Several significant complaints (room lacked windows despite listing, no TV, no storage, small fridge on floor) but other guests found rooms comfortable — overall mixed but below target.
Amenities
6.2
Missing or inadequate in some stays (no TV, minimal fridge, lack of storage, limited towel service and no housekeeping) while some guests experienced standard amenities; sentiment leans negative-to-mixed.
Value for Money
6
Concerns about unclear billing (unexpected deposit/fees and card surcharge) and being moved due to room mismatch reduce perceived value despite central location.
Food and Beverage
7.6
Not mentioned in reviews — assigned the target overall rating.
Overall Experience
9.2
Aggregate is mixed: one very negative booking/room-mismatch experience but multiple positive notes (repeat guests, friendly staff, convenient location). Score is adjusted upward to reflect the balance of comments and to offset isolated severe issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-09 02:33

Property Description

Experience the heart of Ho Chi Minh City at AMILA NGUYEN HUE HOTEL by SAZI, where modern comfort meets vibrant local culture.

Convenient Amenities
Stay seamlessly connected with complimentary wireless internet access, along with on-site limo service and laundry facilities for your convenience. Our shuttle service offers easy access to the airport and ferry terminals, making your travel stress-free.

Unique Guestrooms
Relax in one of our 20 uniquely styled rooms, each equipped with refrigerators and flat-screen TVs. Enjoy the luxury of rainfall showers and complimentary toiletries in your private bathroom, ensuring a refreshing stay.

Prime Location
Just steps away from iconic attractions like Saigon Square, Ben Thanh Market, and the stunning Bitexco Financial Tower, our hotel is the perfect launchpad for exploring the city's rich history and vibrant nightlife.

Book your stay today and immerse yourself in the essence of Ho Chi Minh City!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Transportation

    Car required

Location

Guest Reviews

7.6
Based on 20 reviews
Cleanliness: 6.8
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 6.2
Value for Money: 6
Food and Beverage: 7.6
Overall Experience: 9.2
西澤 solo_traveller jp
1
これまで何度か貴社のサイト通じ予約して来ましたが、今回は最悪でした。現在も貴社サイトで検索するとこの SAZI AMILA
Cons:

1.予約時部屋の条件として Randmark View / City View と書かれてあったのに部屋(102号室)には窓は一つも無かった。2.同様条件にはテレビ / 薄型テレビとあったのにテレビがなかった。3.衣服を収納する棚も無かった。4.冷蔵庫は小さなものがただ床に置かれていた。5.滞在中部屋のクリーニングは一切無かった。6.タオルはバスタオル2枚のみで滞在中一切交換も無かった。6.部屋は薄汚くとても居心地が悪かった。7.ロケーションは高島屋のすぐ裏なので問題ないだろうと思ったが、隣も周囲一帯ゴーゴーバーの立ち並ぶ地域で、夜になるとゴーゴーバー嬢が大勢店の前に座っているようなところでやや薄気味悪かった。夜中にはゴーゴーバーの音楽が部屋の中までドンドン響きうるさくてよく眠れなかった。8.決済条件では4泊 = VND5,246,280 のうちチェックイン5日前に50%前金をチャージするとのことだったが、前金は何故か VND 1,000,000 を引き落としたとのことだった?そしてチェックイン時に残金 VND4,246,280 を支払ったがカード決済は 3% の手数料掛かるとのことで結局 VND4,374,000 をカード決済した。現時点カード引き落としの全額確認できていないが、何とも不明朗な会計だった。以上のように余りに居心地悪く、また危ない感じもしたので 3月5日~9日の4泊予約したがそこはもう 2 泊で切り上げ、7日&8日は別のホテルに移動した(Agodaで予約)。予約時条件と全く違う劣悪な部屋に入らされ、挙句に別のホテルに移らなければならなかった原因は貴社 Booking .com 殿の予約情報管理の問題ではと考えます。貴社のお考えをお聞かせください。実態状況に関しては写真などで記録しております。

2026-03-11 via Nuitee
C
craig anthony family_with_children au
5
Pros:

Central too shopping restaurants bars

Cons:

Reception didn't really care. Seemed very un organised with ur booking.

2026-02-26 via Nuitee
C
craig anthony family_with_children au
6
Pros:

Very close too everything

Cons:

How the booking system works

2026-01-24 via Nuitee
D
divn family_with_children de
10
Pros:

Because I liked it so much, I was here again. Staff very friendly and the rooms are clean and comfortable.

2026-01-10 via Nuitee
D
divn family_with_children de
10
Pros:

Clean rooms. It continued to develop positively in the previous year.

2026-01-10 via Nuitee
H
Hữu tuyên couple vn
9
2025-12-31 via Nuitee
family_with_children th
7
2025-12-28 via Nuitee
N
Nurmuhamedov family_with_children uz
4
2025-12-08 via Nuitee
C
Chi Dung family_with_children fr
10
2025-09-02 via Nuitee
C
Chi Dung extended_group fr
10
2025-09-02 via Nuitee
T
thi duy ha family_with_children vn
8
2025-07-28 via Nuitee
I
Isaac solo traveller gb
1
The worst hotel in Saigon , do not stay here ! Terrible customer service
Pros:

The worst hotel in Saigon , do not stay here ! Terrible customer service

Cons:

The worst hotel in Saigon , do not stay here ! Terrible customer service

2025-06-30 via Nuitee
I
Isaac solo traveller gb
6
Great hotel I recommend staying here
Pros:

Good location and very clean and comfortable , I like this hotel

Cons:

Staff don’t know how to behave with customers , need to improve service , last year the staff were great but this year not good

2025-06-21 via Nuitee
M
Mark solo traveller au
9
Clean room, friendly and obliging staff for small hotel located in busy location in HCMC.
Pros:

Proximity to friends

Cons:

Too short!

2025-03-28 via Nuitee
S
Steady solo traveller au
8
Very good
2025-02-27 via Nuitee
J
John review category business travellers vn
8
Very good
2025-02-17 via Nuitee
J
John young couple vn
8
Very good
2025-02-17 via Nuitee
G
Greeson young couple au
10
Exceptional
2025-02-03 via Nuitee
B
Bunnarith young couple kh
4
Disappointing
2025-01-15 via Nuitee
S
Stewart review category business travellers vn
10
Exceptional
2025-01-15 via Nuitee