Clarion Pointe Apex - Holly Springs

Hotels
7.8 (423 reviews)
1411 East Williams Street , Apex , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel
Convenient location
Comfortable beds
Cons:
Issues with cleanliness
Noise disturbances
Service inconsistencies
Maintenance problems

Categories

Cleanliness
7.55
Overall was clean, but one review noted issues with bed bugs and a non-working toilet.
Service
8.55
Most reviews mentioned friendly staff, but one negative experience at check-in.
Location
8.05
Convenient location for travel purposes, though busy traffic was mentioned.
Room Quality
7.05
Comfort issues reported due to noise and some maintenance problems.
Amenities
7.55
Basic amenities were present but some guests mentioned issues with AC and shower.
Value for Money
8.55
Generally perceived as a reasonable value for the price.
Food and Beverage
7.55
Breakfast exceeded expectations, but little detail given about other food options.
Overall Experience
7.55
Mixed experiences, with some positive aspects overshadowed by serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:18

Property Description

Convenient Location and Amenities
Situated next to US 1, Comfort Inn Apex - Holly Springs offers free Wi-Fi and a daily hot breakfast. Ideal for travelers, it's just 10 miles from the University of North Carolina and 12 miles from Raleigh-Durham International Airport.

Comfortable Rooms and Relaxing Suites
All rooms include a small refrigerator, microwave, and cable TV with HBO. Select suites feature a spa bath for added luxury. Coffee-making facilities are also provided for your convenience.

Relaxing Outdoor Pool and Meeting Facilities
Guests can unwind by the seasonal outdoor pool or utilize the 30-person meeting facilities. Enjoy complimentary on-site parking and grab a bite at the adjacent 24-hour Waffle House. Book your stay now at Comfort Inn Apex - Holly Springs for a delightful and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 15, 2026 until Tue, May 11, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 423 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 7.55
M
Mary solo_traveller us
5
Pros:

Great comfy beds. Nice pillows, but if you are a couple you might want to ask for a couple more pillows.

Cons:

It's not really kid friendly. If you have active children be sure to ask for a first floor room. Really killed our party mood. And Fridays are too quiet for kids. We did have.big adults playing tgeir remote control car in the parking lot which further created frustration. But we did enjoy seeing it. No running because the neighbor had a dog and that would cause it to bark. IDK what would have been better, maybe just not active kid friendly.

2026-07-26 via Nuitee
R
Robles couple us
5
2026-07-23 via Nuitee
K
Kayla couple us
10
2026-07-23 via Nuitee
K
Kayla solo_traveller us
10
2026-07-23 via Nuitee
K
Kayla couple us
10
2026-07-23 via Nuitee
W
Wolfgang solo_traveller us
7
Alright
Pros:

OK

Cons:

The price. But I suppose all hotel prices are to high.

2026-07-21 via Nuitee
T
Timothy solo_traveller us
8
I'm likely to return
Pros:

Breakfast choices were good.

Cons:

After lights out, significant light comes in around the door frame of the room.

2026-07-21 via Nuitee
L
Lacy solo_traveller us
10
2026-07-20 via Nuitee
J
Judy solo_traveller us
8
Pros:

Great staff. Very friendly
Clean rooms
Good breakfast

2026-07-17 via Nuitee
S
Serhiy family_with_children us
8
2026-07-15 via Nuitee
S
Stephanie solo_traveller us
3
Cons:

Air in the room was terrible. I understand it was a heat wave but no way it should be so hot. Only certain areas of the hotel were cool and the rest were warm. When we reported it we were told heres a desk fan. Terrible!!!!!

2026-07-09 via Nuitee
R
Ramons couple us
10
2026-07-07 via Nuitee
Y
Yves Junior solo_traveller us
8
2026-07-02 via Nuitee
C
Cynthia solo_traveller us
1
HORRIBLE DO NO STAY HERE
Pros:

Nothing!!! It WAS NOT A DECENT PLACE TO STAY!! THERE WAS A POOL PARTY @ THE POOL!! DRINKING AND DOING DRUGS. SO ANGRY!! MANAGEMENT KNEW!! COULDN'T SLEEP FOR THE NOISES!! I HOPE BOOKING.COM WILL DROP THIS HOTEL. I DESERVE SOME OF MY MONEY BACK!!

Cons:

EVERYTHING

2026-07-01 via Nuitee
T
Terry couple us
10
2026-07-01 via Nuitee
S
Salina couple us
10
Good
Pros:

Was good

Cons:

Nothing

2026-06-27 via Nuitee
S
Sheri Pfaff solo_traveller us
6
Good...Needs Improvement
Pros:

I loved that they had breakfast included and it tasted good. I liked that they had a pool. The bed was clean and comfortable. The staff...especially the breakfast crew and cleaning service crew were very friendly!!!

Cons:

The breakfast needs more food and options. The pool was small and wasn't updated. The whole hotel itself could use some updating and remodeling.

2026-06-25 via Nuitee
H
Helen couple us
8
2026-06-25 via Nuitee
A
Autumn couple us
7
Good price
Pros:

Updated fixtures, clean beds.

Cons:

Everything smelt very strongly of chemicals. Kind of like glue. Under the new things everything is busted and aged.

2026-06-24 via Nuitee
A
Amber solo_traveller us
8
POOL ISNT AS ADVERTISED!! STAFF VERY FRIENDLY AND NICE
Pros:

Customer service exceeds expectations. Welcoming friendly staff !!

Cons:

The room was stuffy. Carpet felt dirty and the front door had a Crack so you could see through the hallway

2026-06-19 via Nuitee