Comfort Inn Ottawa West Kanata

Hotels
•
Comfort Inn
222 Hearst Way, Ottawa, Ontario, K2L3A2 , Ottawa , CA
1-613-592-2200

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Pets allowed

Facilities

Fitness facilities
Conference space
Television in common areas
Free breakfast
Multilingual staff
Smoke-free property
Wheelchair accessible parking
24-hour business center
RV, bus, truck parking
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient amenities
Cons:
Cleanliness issues
Comfort of beds
Breakfast supply problems

Categories

Cleanliness
6.48
Several reviews mention cleanliness issues, particularly with hairs in the bathroom.
Service
9.45
Consistently noted as friendly and efficient in multiple reviews.
Location
9.49
Good proximity to shops and restaurants, enhancing guest convenience.
Room Quality
7.44
Some complaints about bed comfort and room conditions.
Amenities
8.47
Basic amenities provided, breakfast included, but some dissatisfaction noted.
Value for Money
8.43
Price point considered high by some for the quality received.
Food and Beverage
8.48
Breakfast described as decent but occasionally running out of items.
Overall Experience
8.95
Reviewers generally had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:50

Property Description

Luxurious Amenities and Services
Enjoy a complimentary buffet breakfast, stay connected with free Wi-Fi, and make use of the fitness center and concierge services during your stay.

Convenient Location
Located in Ottawa's Kanata area, our hotel offers easy access to popular attractions including Kanata Centrum Shopping Centre and Canadian Tire Centre.

Comfortable Accommodations
Relax in one of our 146 individually decorated guestrooms, each featuring modern amenities such as microwaves, LCD TVs, and premium bedding.

Book now for an unforgettable stay at the environmentally-friendly Comfort Inn Ottawa West Kanata, where luxury and convenience meet.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 6.48
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.95
J
John • solo_traveller • ca
9
2026-09-19 • via Nuitee
V
viator • couple • ca
7
2026-09-19 • via Nuitee
A
Angélique • solo_traveller • fr
9
Pros:

L'emplacement était tres bien. Le personnel tres agreable

2026-09-18 • via Nuitee
C
Cathi • couple • ca
4
2026-09-17 • via Nuitee
C
Carol • couple • ca
9
Pros:

Reception Staff very helpful (and patient)!

Cons:

The coffee carafe in our room was missing.

2026-09-17 • via Nuitee
M
Mason • couple • ca
10
2026-09-13 • via Nuitee
L
Lisa • couple • ca
10
Pros:

All good

Cons:

Just need a bit more water pressure in the shower

2026-09-08 • via Nuitee
M
Marco • couple • gb
7
2026-09-07 • via Nuitee
E
Elizabeth • solo_traveller • ca
9
Pros:

The staff was super kind and for the 1st time ever we were given the correct amount of towels each day. The breakfast was small but good and fresh.

Cons:

Wish there was an on-site pool but that's no big deal. The downside was all the smokers by the doors on the main level, yuck.

2026-09-06 • via Nuitee
N
Nancy • couple • ca
10
2026-09-06 • via Nuitee
N
Nadeau • solo_traveller • ca
8
Pros:

Location close to Canadian Tire Center

Cons:

No elevator

2026-09-03 • via Nuitee
O
Oli • family_with_children • ca
7
2026-09-03 • via Nuitee
L
Laura • solo_traveller • ca
8
Value For Money
Pros:

The cleanliness and the friendliness of all of the staff.

Cons:

Coffee was weak for those thst drink strong coffee. Would have been nice to have a strong brew as well as a regular brew.

2026-09-01 • via Nuitee
J
Joséphine • couple • ca
10
2026-09-01 • via Nuitee
K
Kai • family_with_children • ca
10
2026-09-01 • via Nuitee
N
Normand • couple • ca
9
Parfait
Pros:

Tout était très bien pour nous

2026-08-31 • via Nuitee
K
Kelly • solo_traveller • ca
8
Pros:

A nice hotel room to spend the night. Complementary breakfast had a good selection of food to start our day. We decided to check out early (nothing planned for our 2nd day in the area) the early checkout was smooth and the desk staff were wonderful.

Cons:

If there was a pool /hottub we would of spend the day at the hotel using the amenities.

2026-08-30 • via Nuitee
A
Aina Faith • solo_traveller • ca
8
2026-08-30 • via Nuitee
D
David • solo_traveller • es
9
Pros:

Es podia anar a la piscina del costat gratuïtament

Cons:

L'espai és limitat per quatre, per dos es perfecte.

2026-08-29 • via Nuitee
J
Jolene • couple • ca
6
2026-08-29 • via Nuitee