Comfort Suites Kansas City-Liberty

Hotels
•
Comfort Suites
7.4 (257 reviews)
8200 North Church Road , Kansas City , US
+1 816-781-7273

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient, walkable location
Friendly/helpful front desk staff (frequent praise for Nani)
Some rooms are clean, comfortable and spacious
Good shower water pressure
Pet friendly (noted by guests)
Good cost-effective option for many guests
Cons:
Inconsistent cleanliness; reports of musty/dirty rooms and uncleaned stays
Property and rooms feel run-down or dated
Breakfast quality and limited hours criticized
Pool maintenance and cleanliness issues (or closed)
Occasional staff rudeness reported
Room issues: slow-draining showers, broken in-room items

Categories

Cleanliness
6.4
Mixed reports: several guests praised the hotel as very clean, but multiple reviews mention musty, dirty rooms, uncleaned rooms after a week, and odors—overall below average cleanliness.
Service
8.6
Generally positive staff interactions highlighted (frequent praise for Nani/Nani and other front desk associates for being friendly and helpful), though a few reports of rudeness and unaccommodating behavior lowered this slightly.
Location
9
Consistently praised for convenient, walkable location close to restaurants and shops; multiple guests explicitly call location a strong plus.
Room Quality
6.6
Mixed comfort: some guests found rooms comfortable and spacious with good showers, but others reported run-down rooms, dim/humid feeling, broken items (coffee pot), slow-draining showers, and shower curtain issues.
Amenities
6.8
Amenities show issues: pool maintenance/closure and poor pool cleanliness reported; breakfast service and in-room amenities (soap, coffee pot) had shortcomings, though basic sitting area and pull-out sofa were noted positively.
Value for Money
7
Mixed perceptions: several guests say it's a good cost-effective option for the price, while others felt it was overpriced given the condition and limited offerings.
Food and Beverage
6.6
Breakfast received mixed feedback—some found it acceptable with notable gluten-free options, others called it poor or too short in duration; overall slightly below average.
Overall Experience
8.2
Overall stays range from wonderful (clean, comfortable, excellent staff response) to disappointing (musty/dirty, uncleaned room, rundown). Positive staff interventions often salvaged negative incidents, yielding a generally favorable overall impression for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Welcome to Comfort Suites Kansas City - Liberty!

Luxurious Amenities: Enjoy our free WiFi, fitness centre, and complimentary hot breakfast. Relax and unwind at our on-site snack bar after a long day of exploring the city.

Convenience at Your Fingertips: Benefit from our 24-hour front desk and free private parking, ensuring a stress-free stay from check-in to check-out.

Prime Location: Located just 19 km from Kansas City and 17 km from Independence, with Kansas City Airport a mere 23 km away, our hotel provides easy access to nearby attractions and transportation hubs.

Book your stay at Comfort Suites Kansas City - Liberty now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Guest Reviews

7.4
Based on 257 reviews
Cleanliness: 6.4
Service: 8.6
Location: 9
Room Quality: 6.6
Amenities: 6.8
Value for Money: 7
Food and Beverage: 6.6
Overall Experience: 8.2
T
Todd • couple • us
4
Just ok
Pros:

Location was easy access

Cons:

A bit pricey for the area. Breakfast was horrid. A bit rundown facilities.

2026-10-27 • via Nuitee
J
Joshua • couple • us
8
2026-10-19 • via Nuitee
D
Dianna • family_with_children • us
8
2026-10-18 • via Nuitee
R
Rubija • couple • us
3
2026-10-14 • via Nuitee
M
Megan • family_with_children • us
1
Musty, dirty unpleasant and not worth the value of what we paid
Pros:

Walking distance to many restaurants and shops

Cons:

It was musty and dirty

2026-10-12 • via Nuitee
S
Stuart • couple • us
9
2026-10-09 • via Nuitee
T
Timothy • couple • us
8
Pros:

clean very clean and quiet

2026-09-18 • via Nuitee
C
Cari • couple • us
5
Get rid of Nanni
Pros:

Layout of the room

Cons:

Staff. When i called prior to arrival, he said he was too busy, and hung up. He was rude and unaccomodating upon check in. We will never stay there again because if Nanni (sp).

2026-09-16 • via Nuitee
A
Anne • couple • us
6
Fine, appreciate the rate, But would not chose again, run down.
Pros:

Location

Cons:

Run down, dim lighting, felt humid overall inside

2026-09-14 • via Nuitee
W
W • solo_traveller • us
4
Pros:

Nothing

Cons:

They did not clean my room I was there for a week.

2026-09-10 • via Nuitee
D
David • solo_traveller • us
6
2026-09-03 • via Nuitee
K
Kathleen • solo_traveller • us
8
2026-08-26 • via Nuitee
K
Karen • couple • us
8
Quick overnight stay. Fit what we needed.
Pros:

Nice, spacious room. Easy check in. Great shower water pressure.

Cons:

No complaints

2026-08-24 • via Nuitee
I
Iserhardt • family_with_children • us
10
2026-08-22 • via Nuitee
D
Danny • couple • us
10
Weekend getaway
Pros:

We like that they were pet friendly!…we also appreciated how nice Nani was. He was always pleasant and willing to answer and questions we had!

Cons:

If I had to complain I would say they could use some updating.

2026-08-16 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Location was great

2026-08-15 • via Nuitee
D
Dream57183119010 • Family
10
Good cost-effective option
Pros:

Great stay for the price. It’s nothing crazy, but the rooms are clean, the people are nice (Nani at the front desk is very polite and welcoming), has a little sitting area with a pull out sofa so the room feels a bit bigger than some. Again, great cost-efficient option.

2026-08-13 • via Tripadvisor
L
Larry • couple • us
8
Great for one night
Pros:

Comfortable and clean

Cons:

Breakfast was ok but the quality could be much better

2026-08-12 • via Nuitee
D
Denis • couple • us
8
2026-08-10 • via Nuitee
L
ltprewitt2024 • NONE • Tucson, Arizona
8
Good, but needs some improvement
Pros:

Overall, my stay was good. However, there were inadequate towels for the number of guests. The shower drained very slowly resulting in standing water by the ed of your bath. At checkout, there was no one to take the work order

2026-08-08 • via Tripadvisor